Recharge Subscriptions
Recharge Payments Trusted Subscription App
Rating
4.6
feedback
1,849
chart
#2,048
All reviews
Rating Breakdown
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Feb. 5, 2024
the app fires subscriptions, although cancelled in November, although all subscriptions cancelled, although app deleted. support won't answer. not recommended at all
We are appreciative of your feedback. I will be sharing it with my team as we discuss future improvements within Recharge. - Ty Bailey | VP of Services
Feb. 1, 2024
Using Recharge for recurring orders allows us to easily keep track of our rentals. It's intuitive and easy to get help when you need it.
Jan. 31, 2024
Recharge is a terrific app that has continued to improve. We've used this integration for years and it has worked wonders for our business and growing our subscriptions. Their customer support team is phenomenal as well. Everything from the integration, the service, the platform evolution, to the staff is top-notch. Highly recommend using this app and their services for your business!
We appreciate the five star review! We're glad to hear about your positive experience. - Ty Bailey | VP of Services
Jan. 31, 2024
Recharge support is extremely responsive and helpful - highly recommended
Thank you so much for the five star review and the shout out to our support team! - Ty Bailey | VP of Services
Jan. 31, 2024
We appreciate you leaving a five star review! - Ty Bailey | VP of Services
Jan. 30, 2024
Quickly resolved my issue.
Thank you for the five star review! - Ty Bailey | VP of Services
Jan. 29, 2024
The app works well but more than anything we really appreciated the help from support on customising according to our needs. Nick from the e-shop Genius was quick and helpful, and understood our needs immediately.
We appreciate you taking the time to drop a review! - Ty Bailey | VP of Services
Jan. 27, 2024
I have been using Recharge since 2019. Since Shopify theme 2.0, very poor service : - the app has not been robust (customers not going through the right checkout) - Support let me down on my bug for over a week with massive impact on my business - They made me move to shopify checkout and on the way increased by 99$/month my subscription (with no extra service quite poor support on the opposite) I'm feel being abused as my customers are subscribed and they know that moving elsewhere would imply to ask customers for their bank details again => churn. Really NOT HAPPY and thinking seriously about an exit.
We are appreciative of your feedback. I will be sharing it with my team as we discuss future improvements within Recharge. - Ty Bailey | VP of Services
Jan. 26, 2024
Customer service is great, app is wonderful. Would recommend!
Thank you so much for taking the time to leave a review. We're glad to hear about your positive experience with our support team. - Ty Bailey | VP of Services
Jan. 26, 2024
Excellent customer support, huge thanks to Christian that has done an amazing work!
Thank you for the review and the shout out to Christian! - Ty Bailey | VP of Services
Jan. 25, 2024
This app has enabled us to sell a membership on a subscription and paired with other powerful apps in the Shopify app store has become the pillar in our recurring revenue. We couldn't do it without Recharge!
We're glad to hear about your positive experience. Thank you so much for the review! - Ty Bailey | VP of Services
Jan. 25, 2024
The app has definite limitations, but customer service is prompt and very helpful.
We appreciate your feedback! - Ty Bailey | VP of Services
Jan. 25, 2024
Really really appreciate immediate and detailed feedback from Vuk! It helped me a lot!
Thank you so much for the review and the shout out to Vuk! - Ty Bailey | VP of Services
Jan. 24, 2024
Solid for needs. Good support.
We appreciate you taking the time to leave a review! - Ty Bailey | VP of Services
Jan. 23, 2024
Christian was super helpful and was able to quickly fix something I was struggling with!
Thank you for the review and the shout out to Christian! - Ty Bailey | VP of Services
Jan. 23, 2024
Thank you for the five star review! - Ty Bailey | VP of Services
Jan. 23, 2024
Solved everything great and quickly!
Thank you for taking the time to leave a review! - Ty Bailey | VP of Services
Jan. 22, 2024
Not recommended. This app lacks a lot of standard features. It's expensive and difficult to use.
Jan. 22, 2024
Customer support has been great and answered any questions I've had very promptly.
Thank you for the five star review! We appreciate it. - Ty Bailey | VP of Services