Recharge Subscriptions App
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Malik did a great job looking into the issue and helping us resolve the issue.
Thank you for sharing this. I am glad Malik was able to dig in and help resolve the issue effectively. We will be sure to pass along your feedback. Ty Bailey | VP of Services
Thanks for the strong rating. We are happy to support your subscriptions. Ty Bailey | VP of Services
Absolute gamechanger for subscription brands
Love hearing this. We are glad Recharge has been a gamechanger for your subscription program. Ty Bailey | VP of Services
Thank you for the five-star rating. We appreciate your support and partnership. Ty Bailey | VP of Services
Support is fantastic. Malik Moss in particular is amazing.
Thank you for the kind words. Malik brings a lot of care and dedication to his work, and I am glad that came through in your experience. Ty Bailey | VP of Services
Our company just underwent an incredibly complex merging of multiple websites across Shopify, BigCommerce and NetSuite platforms which involved migrating subscriptions from all three into our unified Recharge account. We worked with Vinse R. from Recharge and he all but held our hand through the whole process. He made each step very clear, answered all of our many (sometime tedious) questions quickly and completely and in general performed on behalf of Recharge like he was part of our own internal team. We would give Vinse 100 stars if we could!
This is incredible feedback. Thank you for taking the time to share such a detailed experience. Vinse truly cares about the merchants he supports, and I am glad he was able to guide your team through such a complex migration with clarity and confidence. We are grateful for the trust you placed in us. Ty Bailey | VP of Services
Boosts subscriptions and easy to use for customers
Thanks for sharing this. I’m glad Recharge has made subscriptions easy for your customers and helped support growth. Ty Bailey | VP of Services
Thank you for the five stars. We’re happy to support your business. Ty Bailey | VP of Services
Great app, great customer service.
Appreciate the feedback. I’m glad you’ve had a strong experience with both the app and our customer service. Ty Bailey | VP of Services
Excellent platform with an excellent support team. Highly recommended!
Thank you for the kind words. It’s great to hear both the platform and support team have been valuable for you. Ty Bailey | VP of Services
Thanks for the five-star review. We appreciate your partnership. Ty Bailey | VP of Services
Great support! Would recommend this app that has a lot of features that simplify offerings.
Thank you for the recommendation. I’m glad the features have helped simplify your offerings and that our support team delivered a great experience. Ty Bailey | VP of Services
Appreciate the rating. We’re proud to support your subscriptions. Ty Bailey | VP of Services
Thank you for the five stars. We’re grateful to be working with you. Ty Bailey | VP of Services
Thanks for the strong rating. We’re happy to support your subscription experience. Ty Bailey | VP of Services
Thank you for the five-star rating. We appreciate your trust in Recharge. Ty Bailey | VP of Services
Yajaira T. was extremely helpful in providing solutions for our situation!
Appreciate you calling out Yajaira’s help. I’m glad she was able to provide clear solutions for your situation. Ty Bailey | VP of Services
Good customer support, particularly from Juan
Thank you for the kind feedback. I’m glad Malik provided strong support and made the experience a good one. Ty Bailey | VP of Services
Terrible customer support. Interface is deceptively designed and isn't user friendly. We are looking to move to Loop.
I’m sorry this has been your experience. We understand how frustrating usability and support issues can be, and this feedback is taken seriously. We would appreciate the opportunity to review your concerns and follow up directly to better understand what went wrong. Ty Bailey | VP of Services
Customer support (Yajaira T.) was so helpful! I've been having issues with Authorize.net/Shopify/Recharge and it's been so hard to locate the issue. Finally, i think i got most of it all figured out however Yajaira T. was patient to help me through the issue.
Thank you for calling out Yajaira’s patience and care. I’m glad she was able to help untangle a complex setup and guide you through it. Ty Bailey | VP of Services
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