Recharge Subscriptions
Recharge Payments Trusted Subscription App
Rating
4.6
feedback
1,850
chart
#2,048
All reviews
Rating Breakdown
Nov. 29, 2023
Great app very helpful for my business.
Thank you for taking the time to leave a five star review! - Ty Bailey | VP of Services
Nov. 28, 2023
We've tested out quite a few Subscription apps, but Recharge still is the most robust solution you will find, and their customer service is one of the best we've seen too!
Thank you for the five star review! We're glad to hear about your positive experience. - Ty Bailey | VP of Services
Nov. 28, 2023
Recharge has an excellent support team. Vincent answered all my questions quickly and professional
Thank you for taking the time to leave a five star review - and for the shout out to Vincent! - Ty Bailey | VP of Services
Nov. 26, 2023
Pierre L is a great Recharge associate! They helped me with all issues I was having and provided really useful information.
Thank you so much for leaving a review and a shout-out to Pierre! - Ty Bailey | VP of Services
Nov. 21, 2023
Advisors are always a help and it's greatly appreciated. Brian N. helped to clarify an issue and addressed it expeditiously. Thanks!
Thank you so much for the review - and the shout out to Brian! - Ty Bailey | VP of Services
Nov. 21, 2023
Excellent customer service. Very helpful team and quick responses.
Thank you so much for the five star review! - Ty Bailey | VP of Services
Nov. 20, 2023
Customer support is very responsive. and any issues or questions I have are answered promptly
We appreciate you taking the time to leave a review. - Ty Bailey | VP of Services
Nov. 19, 2023
Thomas is the MAN he really helped me out fast. Like freaky fast, faster than Jimmy Johns.
Thank you so much for leaving a review and giving a shout out to Thomas! - Ty Bailey | VP of Services
Nov. 16, 2023
Recharge is GREAT! its the perfect option for any business with a subscription option. Fully customizable and lots of options. Customer service is super helpful as well!
Thank you for leaving a five star review! We're glad to hear about your positive experience! - Ty Bailey | VP of Services
Nov. 16, 2023
I had several questions about rescheduling orders and integration of a new Shopify theme with the Recharge App. Jaden W. took the time to walk me through everything I needed to know without rushing through the process. Lots of info to process but an excellent support experience.
Thank you so much for the five star review! We're glad to hear about your experience with Jaden! - Ty Bailey | VP of Services
Nov. 15, 2023
Pros: - Responsive customer support (thanks Thomas) - Easy to migrate off Recharge, which you will need to do when you realise you have made the wrong choice Cons: - Expensive - Poor documentation - Clunky, slow and ugly UI for front end and backend users Use something else, there are apps out there that are as good but don't cost the world.
Thank you for taking the time to leave a review with your feedback. I will be bringing your points up to my team for future consideration in the advancement of our product. - Ty Bailey | VP of Services
Nov. 14, 2023
Nevena, Marc and Nikola T went above and beyond to help - we are very grateful - thank you for your great service!
We appreciate the shout-outs to our team! - Ty Bailey | VP of Services
Nov. 14, 2023
Great service! Very attentive and was able to resolve my issues quickly!
We are glad to hear about your positive experience with Recharge! - Ty Bailey | VP of Services
Nov. 14, 2023
Our migration to Recharge was straightforward and uneventful. Vinse was masterful in the prep meetings and helped us to understand the key points through the migration checklist shared. Thank you, Vinse! Initial experience with the storefront has been positive for both CS and customer.
Thank you so much for taking the time to leave a review - and for the shout out to Vinse! - Ty Bailey | VP of Services
Nov. 11, 2023
Thank you so much for the five star review! - Ty Bailey | VP of Services
Nov. 10, 2023
It is a great app with many integrations, which are the most critical part of subscription solutions. Excellent customer support, always trying to help and find a solution.
We're glad to hear you've had a positive experience! Thank you for taking the time to leave a review. - Ty Bailey | VP of Services
Nov. 9, 2023
Quick customer support, robust app. Recommended!
Thank you for the five star review! - Ty Bailey | VP of Services
Nov. 9, 2023
Overall ReCharge is a very good app that provides the ability to offer subscriptions to our customers. The support team has also been very responsive and helpful in addressing any issues we have run into. I do think that having some added customization/flexibility in the way bundles are set up and function as well as within the interface would be very beneficial and take the app to another level. Some things are a bit limited and have required workarounds.
We appreciate your feedback and for your time in leaving this review! - Ty Bailey | VP of Services
Nov. 9, 2023
Excellent, easy to use, and impactful. We have seen an upturn in recurring income since we came onboard. Account management is second to none and provides actionable steps on our regular calls.
Thank you for the shout out to our AM team! We're glad to hear you've had a positive experience. - Ty Bailey | VP of Services
Nov. 8, 2023
Nice App
Thank you for the five star review! - Ty Bailey | VP of Services