All reviews

Rating Breakdown

  • 5
    84% (1,563 ratings)
  • 4
    6% (112 ratings)
  • 3
    1% (19 ratings)
  • 2
    1% (21 ratings)
  • 1
    6% (108 ratings)
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5 / 5 Share

Nov. 29, 2023

Great app very helpful for my business.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a five star review! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 28, 2023

We've tested out quite a few Subscription apps, but Recharge still is the most robust solution you will find, and their customer service is one of the best we've seen too!

Using app

9 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the five star review! We're glad to hear about your positive experience. - Ty Bailey | VP of Services

5 / 5 Share

Nov. 28, 2023

Recharge has an excellent support team. Vincent answered all my questions quickly and professional

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a five star review - and for the shout out to Vincent! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 26, 2023

Pierre L is a great Recharge associate! They helped me with all issues I was having and provided really useful information.

Using app

About 7 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for leaving a review and a shout-out to Pierre! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 21, 2023

Advisors are always a help and it's greatly appreciated. Brian N. helped to clarify an issue and addressed it expeditiously. Thanks!

Using app

Over 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the review - and the shout out to Brian! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 21, 2023

Excellent customer service. Very helpful team and quick responses.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 20, 2023

Customer support is very responsive. and any issues or questions I have are answered promptly

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave a review. - Ty Bailey | VP of Services

5 / 5 Share

Nov. 19, 2023

Thomas is the MAN he really helped me out fast. Like freaky fast, faster than Jimmy Johns.

Store

THENTIC

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for leaving a review and giving a shout out to Thomas! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 16, 2023

Recharge is GREAT! its the perfect option for any business with a subscription option. Fully customizable and lots of options. Customer service is super helpful as well!

Using app

Over 7 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for leaving a five star review! We're glad to hear about your positive experience! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 16, 2023

I had several questions about rescheduling orders and integration of a new Shopify theme with the Recharge App. Jaden W. took the time to walk me through everything I needed to know without rushing through the process. Lots of info to process but an excellent support experience.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the five star review! We're glad to hear about your experience with Jaden! - Ty Bailey | VP of Services

2 / 5 Share

Nov. 15, 2023

Pros: - Responsive customer support (thanks Thomas) - Easy to migrate off Recharge, which you will need to do when you realise you have made the wrong choice Cons: - Expensive - Poor documentation - Clunky, slow and ugly UI for front end and backend users Use something else, there are apps out there that are as good but don't cost the world.

Using app

Over 2 years

Total reviews

5

Average rating

4.4

Developer Reply

Thank you for taking the time to leave a review with your feedback. I will be bringing your points up to my team for future consideration in the advancement of our product. - Ty Bailey | VP of Services

5 / 5 Share

Nov. 14, 2023

Nevena, Marc and Nikola T went above and beyond to help - we are very grateful - thank you for your great service!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate the shout-outs to our team! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 14, 2023

Great service! Very attentive and was able to resolve my issues quickly!

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We are glad to hear about your positive experience with Recharge! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 14, 2023

Our migration to Recharge was straightforward and uneventful. Vinse was masterful in the prep meetings and helped us to understand the key points through the migration checklist shared. Thank you, Vinse! Initial experience with the storefront has been positive for both CS and customer.

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review - and for the shout out to Vinse! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 11, 2023

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 10, 2023

It is a great app with many integrations, which are the most critical part of subscription solutions. Excellent customer support, always trying to help and find a solution.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We're glad to hear you've had a positive experience! Thank you for taking the time to leave a review. - Ty Bailey | VP of Services

5 / 5 Share

Nov. 9, 2023

Quick customer support, robust app. Recommended!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the five star review! - Ty Bailey | VP of Services

4 / 5 Share

Nov. 9, 2023

Overall ReCharge is a very good app that provides the ability to offer subscriptions to our customers. The support team has also been very responsive and helpful in addressing any issues we have run into. I do think that having some added customization/flexibility in the way bundles are set up and function as well as within the interface would be very beneficial and take the app to another level. Some things are a bit limited and have required workarounds.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

We appreciate your feedback and for your time in leaving this review! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 9, 2023

Excellent, easy to use, and impactful. We have seen an upturn in recurring income since we came onboard. Account management is second to none and provides actionable steps on our regular calls.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the shout out to our AM team! We're glad to hear you've had a positive experience. - Ty Bailey | VP of Services

5 / 5 Share

Nov. 8, 2023

Nice App

Using app

Over 4 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the five star review! - Ty Bailey | VP of Services