Recharge Subscriptions App
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Great support just now around dashboard info an migration of data from shopify; thanks
Appreciate your note. It’s great to hear our support team could help clarify dashboard details and ensure your migration from Shopify went smoothly. Ty Bailey | VP of Services
It's been a great app so far. Customer support is really helpful.
Thank you for your review. I’m glad the app has been working well for you and that our support team has been consistently helpful. Ty Bailey | VP of Services
Amazing app and incredible support! My store is growing quickly and all thanks to the simple and supportive ways this app is helping us! Thank you
Thanks for the great feedback. I’m so happy to hear Recharge has supported your growth and that our team has made a positive impact. Ty Bailey | VP of Services
Appreciate the five-star rating. We’re proud to partner with you and support your subscription program. Ty Bailey | VP of Services
Shout out to John M and Norm on the customer support team. Always so diligent and helpful.
Thank you for recognizing John and Norm. I’m glad they’ve been diligent and helpful in supporting your team. Ty Bailey | VP of Services
Switching subscription apps is usually one of those things you mentally prepare for because something always goes sideways. That’s why our experience with ReCharge has been such a pleasant surprise. We migrated over from another competitor, and ReCharge didn’t just “help” — they genuinely took ownership of the process. They walked us through each stage, flagged what to expect, and handled all the weird little details that usually cause headaches. The migration ended up being way smoother than we imagined. What I appreciated most is how they didn’t disappear once we were live. Their post-migration support has been consistently solid — quick replies, clear answers, and a real willingness to jump in whenever something pops up. This has been especially meaningful because we were ReCharge customers years ago, and back then, customer support was honestly our biggest frustration. It feels like they’ve completely turned that around. The difference is huge.
This is such a thoughtful and detailed review. I’m thrilled to hear that your migration and post-launch experience have been smooth and well-supported. It’s great to know that the improvements we’ve made over the years have made a real difference for your team. Thank you for coming back to Recharge and for trusting us again. Ty Bailey | VP of Services
Great application & amazing customer support (specifically Jaden W.) Helped me quickly & easily to get my issue resolved.
Appreciate your kind words. I’m glad Jaden was able to help you quickly and make the process simple. We’ll be sure to pass along your thanks. Ty Bailey | VP of Services
I've worked with ReCharge at four brands over the years. They are very attentive and accommodating for our unique business needs. Their support is very thorough and our AM is great!
Thank you for the incredible feedback. It means a lot that you’ve trusted Recharge across multiple brands over the years. I’m thrilled our team and your account manager have provided attentive and thorough support tailored to your business needs. Ty Bailey | VP of Services
Great experience so far with setting up the app. Their support team went above and beyond to help solve our issues. Both Max and Malik were easy to work with and friendly. Highly recommended!
This is wonderful to hear. I’m happy Max and Malik went above and beyond to make your setup smooth and enjoyable. Thank you for recommending us. Ty Bailey | VP of Services
John was awesome waited on chat with me and solved all of my issues thank you John!
Thank you for calling out John’s help. I’m glad he was able to stay with you on chat until everything was resolved. Ty Bailey | VP of Services
Thanks for the great rating. We’re happy to have you as part of the Recharge community. Ty Bailey | VP of Services
Thank you for the five-star rating. We appreciate your confidence in Recharge. Ty Bailey | VP of Services
Very happy with Recharge's technical service. Wilson M. was able to quickly address a problem we had and showed us how to correct it! Lifesaver.
Thanks for recognizing Wilson’s great work. I’m happy he was able to quickly solve your issue and guide you through the fix. Ty Bailey | VP of Services
Alif the king
Really appreciate the kind words about Jake. I’m glad he continues to provide patient, thorough support whenever you need it. Ty Bailey | VP of Services
Very very knowledgeable and shared helpful information.
Thank you for sharing this. I’m glad the team could provide knowledgeable and helpful information. Ty Bailey | VP of Services
very helpful customer support, with any questions you have
Appreciate your review. I’m happy our support team was able to help and answer your questions along the way. Ty Bailey | VP of Services
Thanks for the five-star rating. We appreciate your support and trust in Recharge. Ty Bailey | VP of Services
Great app and lots of functionality for my clients to be able to subscribe and buy their favorite products at a discount!!
Thank you for the kind feedback. I’m glad to hear Recharge has helped your clients subscribe easily and save on their favorite products. Ty Bailey | VP of Services
Avoid like the plague. Comes default with zero support options. Widget never updates when you update it - documentation tells you to contact support which you can't do unless you are on an expensive plan. Wasted hours of setup but at least I can now remember why ecomm brands avoid this product.
I’m truly sorry to hear about the frustration you experienced while setting up Recharge and trying to get support. I can assure you that Recharge Support services are available to all of our merchants via in-app chat, regardless of plan level. Joel Pednaud (Director of Services) has reached out to you directly via email to help get this sorted. We want to make sure you’re able to connect with us easily and get your widget working properly. We look forward to showing you the award-winning support experience that we provide. Thank you for giving us that opportunity. Ty Bailey | VP of Services
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