Recharge Subscriptions App
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Nena was very knowledgeable and helpful
Thank you for the review. Quick and easy resolutions are what we aim for, and I am glad we delivered. Ty Bailey | VP of Services
Juan was a great help. He really provided a step by step on how to resolve my issue and made what seemed like a complicated process, a very simple process
Thanks for calling out Juan’s work. It is great to hear he made what seemed complicated into something simple and easy to resolve. Ty Bailey | VP of Services
Look no further! Recharge is #1
We love hearing this. Thanks for the confidence and the strong endorsement. Ty Bailey | VP of Services
Yajaira didn't stop until a solution was found. I was being bounced back and forth between Shopify and Recharge - until I got connected with Yajaira. In less than 24 hours, the problem was identified and I was provided a solution that worked. Thanks!
Thank you for sharing this. I am so glad Yajaira was able to find a solution quickly and take ownership of the issue. We appreciate your patience and recognition. Ty Bailey | VP of Services
I have been very fortunate to have worked with Hoa, Vincent and Matthew! I felt very well informed, they are quick to answer questions and have a great understanding of what they are doing :)
Appreciate this kind feedback. I am happy to hear Hoa, Vincent, and Matthew kept things clear and responsive throughout your experience. Ty Bailey | VP of Services
Nikola has been very helpful and very detailed with his explanation regarding my concern.
Thanks for highlighting Nikola’s help. We are glad he was able to provide such clear and detailed support. Ty Bailey | VP of Services
Amber was amazing helping me out with some technical adjustments today with my subscription orders. Very appreciative of her expertise!
This is such a wonderful review. I am thrilled Hoa could guide your team through onboarding and that his expertise made the process smoother. Ty Bailey | VP of Services
Hoa Vuong has been quite helpful in getting Recharge implemented and running. We appreciate the stable platform for our customers.
Thank you for your note. I am happy to hear Hoa helped with your implementation and that Recharge has provided stability for your customers. Ty Bailey | VP of Services
Hoa was very helpful
Thanks for recognizing Hoa’s support. We appreciate your feedback and are glad the experience was a good one. Ty Bailey | VP of Services
ReCharge is really awesome to use, and their customer support is very friendly!
Thank you for the review. We are thrilled you find Recharge easy to use and that our team has been friendly and helpful. Ty Bailey | VP of Services
Hoa Vuong was very helpful for my brand Respire :)
Thanks for sharing this. We are glad Hoa was able to help and that your experience with Recharge has been positive. Ty Bailey | VP of Services
Yajaira was super helpful and knowledgeable about Recharge processes. Her assistance today was super invaluable. Great agent!!!
Appreciate the thoughtful feedback. Yajaira truly cares about helping merchants succeed, and I am happy she was able to provide such valuable support. Ty Bailey | VP of Services
Great customer service!!
Thank you for the kind words. We are glad our customer service team made a great impression. Ty Bailey | VP of Services
We are grateful for your five star review. Ty Bailey | VP of Services
Recharge was wonderful and helpful. We had some surprise charges that Recharge handled and helped us with. One thing to note is that there is no phone support. All support is over email but they are quick to reply to emails. The other thing to note for small businesses is we recommend you review the bills each month to understand the charges and ask Recharge if there is something you don’t understand. They are great about explaining bills. There was a glitch where a customer ordered and shipping was not charged but it was supposed to be charged. We still don’t know why this happened so our recommendation is to talk to Recharge and find out the details about your account. Good luck to all the small businesses out there. Thank you Recharge for helping us.
I am sorry to hear this has been your experience. I understand how frustrating that must feel, especially as a new business. We would like the chance to review what happened and make it right. Our team will reach out to learn more and help resolve your concerns. Ty Bailey | VP of Services
Thanks for the strong rating. We appreciate your trust and support. Ty Bailey | VP of Services
The support from the Recharge live chat is amazing. Special shout out to Gary as he's always helping me out in extreme detail!
Thank you for the kind feedback. I am glad Hamid kept you updated and moved things forward quickly. We will be sure to share your appreciation with him. Ty Bailey | VP of Services
Muy buena atención y seguimiento.
Appreciate the five-star review. We are grateful for your support. Ty Bailey | VP of Services
Joey was very great!
Thanks for highlighting Joey’s work. We are happy he could provide the help you needed. Ty Bailey | VP of Services
Thank you for the five stars. We are happy to support your business and appreciate your trust. Ty Bailey | VP of Services
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