Recharge Subscriptions App
Recharge Payments Trusted Subscription App
Rating
4.8
feedback
1,987
chart
#2,138
All reviews
Review RSS Feed
March 26, 2025
Juan is a great help and solved the issue promptly
We appreciate you taking the time to leave a review! - Ty Bailey | VP of Services
March 25, 2025
Awesome! I appreciate the level of support and dedication to helping my store! Happy to have gotten a knowledgeable Rep. Kudos
We appreciate the love! It’s feedback like yours that motivates our team. - Ty Bailey | VP of Services
March 24, 2025
It works very well for our store.
Using app
About 9 years
Total reviews
1
Average rating
5.0
We're so glad you’re having a great experience - thank you from all of us at Recharge! - Ty Bailey | VP of Services
March 20, 2025
Great app and great customer service. I would definitely recommend.
Thanks for the shout-out! Our whole team appreciates your feedback. - Ty Bailey | VP of Services
March 20, 2025
I’ve had an incredibly informative and hands-on experience with the Recharge support team, especially Bryan Nguyen. He went above and beyond to resolve my issue, providing clear, step-by-step guidance while ensuring I fully understood how to manage similar situations on my own in the future. His patience, expertise, and dedication to customer satisfaction made the entire process seamless. It's rare to find such responsive and thorough support, and I truly appreciate the effort put into helping me. Recharge has an excellent team, and Bryan’s outstanding service is a testament to that!
It makes our day to hear from happy merchants like you - thank you! - Ty Bailey | VP of Services
March 20, 2025
Recharge's team always responsive and works hard to ensure any issue is resolved in a timely manner/
Our team is grateful for your support and thrilled that you’re seeing value in Recharge! - Ty Bailey | VP of Services
March 20, 2025
great customer service! Jack was very helpful and quick to fix my issue.
Thanks for taking the time to leave a review! It means a lot to our team. - Ty Bailey | VP of Services
March 18, 2025
We've been using ReCharge for subscriptions for a couple of years now. We recently added the Retain feature and really appreciated how helpful and informative Hoa Vuong was as our implementation engineer. Our contract is also coming up for renewal, so we have been working on the details with Lin Marzialo who has been just lovely to work with. Recharge has a great product and top of the line folks working for them, which makes the experience of doing business together more enjoyable.
We love hearing this—thank you for your thoughtful review! - Ty Bailey | VP of Services
March 18, 2025
Jack was the man on customer service
Thank you for the great feedback! We’re so glad to be a part of your business journey. - Ty Bailey | VP of Services
March 17, 2025
Solid app and great support
Thanks so much for your kind words! We’re thrilled to hear you’re enjoying Recharge. - Ty Bailey | VP of Services
March 16, 2025
We truly appreciate your review! - Ty Bailey | VP of Services
March 13, 2025
Very helpful and took charge to immediately solve my issue.
Thank you for the five star review! - Ty Bailey | VP of Services
March 13, 2025
We appreciate the five star review! - Ty Bailey | VP of Services
March 12, 2025
We run into a decent amount of issues with the app itself, but the support team is fantastic. Any issue I have had with Recharge has been solved quickly and professionally by the support staff!
Thank you for taking the time to leave your feedback! - Ty Bailey | VP of Services
March 12, 2025
We appreciate you taking the time to leave a five star review! - Ty Bailey | VP of Services
March 12, 2025
Service client réactif et force de proposition
Thank you for taking the time to leave a review! - Ty Bailey | VP of Services
Oct. 8, 2025
Jake is always very helpful! Thanks again :)
We appreciate the five star review! - Ty Bailey | VP of Services
March 7, 2025
El closer de ventas me mintió me dijo que se puede hacer todo con recharge. Resultado... no se puede hacer justo lo que le expliqué en la videollamada y ahora me obligan a pagar 500$ al mes durante un año. Una estafa, no se preocupan nada por el cliente, no puedo usar la aplicación porque no hace lo que necesito y no son capaces de anular el pago. Que clase de términos y condiciones tienen vuestros contratos? El cliente debería ser el primero siempre. Una vergüenza.
Thank you for sharing your feedback. We’re sorry to hear about your frustration regarding the terms of your agreement. Our team always aims to be transparent about contract details and expectations from the outset, and we understand how disappointing it can be when things don’t align with your needs. If you haven’t already, we encourage you to reach out to your sales rep so we can review your situation together and ensure all options have been fully explored. While we’re unable to make changes outside the terms of the agreement, we’re committed to helping you get as much value as possible from your time with Recharge. Thank you again for your feedback - it helps us continue to improve. - Ty Bailey | VP of Services
March 7, 2025
Customer support were very helpful in resolving my query! Jaden W walked me through how to set a certain thing up that I needed!
We appreciate the five star review - and the shout out to Jaden! - Ty Bailey | VP of Services