All reviews

Rating Breakdown

  • 5
    87% (1,735 ratings)
  • 4
    5% (105 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (17 ratings)
  • 1
    6% (111 ratings)

Reviews with Text

  • 92% (1,827)
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5 / 5 Share

March 6, 2025

Customer support is always very friendly and helpful

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review. - Ty Bailey | VP of Services

5 / 5 Share

March 6, 2025

Great help from Nikola C!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for leaving a review! - Ty Bailey | VP of Services

5 / 5 Share

March 4, 2025

THEY HAVE THE BEST CUSTOMER SERVICE ON THE PLANET!!! Matt has helped me so much! You wont regret using Recharge!

Using app

Almost 2 years

Total reviews

3

Average rating

4.3

Developer Reply

We appreciate the shout out to Matt & our Customer Service team! - Ty Bailey | VP of Services

5 / 5 Share

March 4, 2025

Milutin was very helpful and efficient!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the review and the shout out to Milutin! - Ty Bailey | VP of Services

5 / 5 Share

March 3, 2025

Efficace, bon Service Client et facilité de gestion.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review! - Ty Bailey | VP of Services

5 / 5 Share

Feb. 27, 2025

Love this app and support.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Feb. 26, 2025

Shoutout Nick he goated

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the review! - Ty Bailey | VP of Services

5 / 5 Share

June 17, 2025

Above and beyond helpful!!

Store

LAKA

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We are very glad to hear about your positive experience! - Ty Bailey | VP of Services

5 / 5 Share

Feb. 25, 2025

Juan was very helpful in getting my issue fixed.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the review - and the shout out to Juan! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 30, 2025

We've had an excellent experience with ReCharge and their support team! Roberto was incredibly resourceful and provided invaluable assistance with our Retention Flows. The platform itself is seamless, reliable, and intuitive, making subscription management effortless. The support team is consistently responsive, knowledgeable, and eager to help whenever questions arise. We highly recommend ReCharge to anyone looking to optimize their subscription business.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Feb. 24, 2025

Works great and the support team is always very helpful.

Using app

About 4 years

Total reviews

3

Average rating

4.7

Developer Reply

We are glad to hear about you positive experience! - Ty Bailey | VP of Services

4 / 5 Share

Feb. 20, 2025

Customer service through live chat is relatively responsive and depending on the issue they are able to find a solution during the chat. If not, they make it clear they will follow up via email once the problem is solved. As a small business, the biggest gripe I have with Recharge is the cost. If there was some kind of tiered pricing based on subscriptions processed per month, it would make working as a small business more palatable.

Using app

Almost 3 years

Total reviews

3

Average rating

4.3

Developer Reply

We appreciate your feedback! - Ty Bailey | VP of Services

5 / 5 Share

Feb. 20, 2025

Ola was helpful and knowledgeable!

Using app

Almost 4 years

Total reviews

6

Average rating

4.7

Developer Reply

We appreciate your five star review - and the shout out to Ola! - Ty Bailey | VP of Services

5 / 5 Share

March 27, 2025

Great customer service / support from Snezana

Using app

Over 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the shout out to Juan! We're glad to hear about your positive experience. - Ty Bailey | VP of Services

4 / 5 Share

Feb. 19, 2025

Great technical support, platform works great. The only bummer is that we were onboarded onto ReCharge Memberships rather than ReCharge subscriptions for our SaaS offering which seem to have not been the best fit. But overall a great platform if you're looking to provide subscription offerings.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

We appreciate your feedback! - Ty Bailey | VP of Services

5 / 5 Share

Feb. 19, 2025

Vuk was very helpful with making sure our shipping profiles were working correctly! Thanks Vuk

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for leaving a five star review! - Ty Bailey | VP of Services

5 / 5 Share

Aug. 21, 2025

Soo helpful!! The support team's responses were super quick and helpful! They even provided a screen recording showing me the steps for completing a specific task.

Using app

Over 5 years

Total reviews

4

Average rating

5.0

Developer Reply

We are glad to hear about your positive experience! - Ty Bailey | VP of Services

5 / 5 Share

Feb. 11, 2025

Customer service is always very helpful and knowledgable, very quick to answer back in chats. Ola has helped me twice now and is fabulous.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the shout out to Ola & our Customer Service team! - Ty Bailey | VP of Services

5 / 5 Share

Feb. 10, 2025

Using app

Over 3 years

Total reviews

4

Average rating

4.5

Developer Reply

We appreciate the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Feb. 10, 2025

Vince helped and answered all my questions during my Recharge launch to my satisfaction!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review! - Ty Bailey | VP of Services