Recharge Subscriptions App
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Nikola has been very helpful and very detailed with his explanation regarding my concern.
Thanks for highlighting Nikola’s help. We are glad he was able to provide such clear and detailed support. Ty Bailey | VP of Services
Amber was amazing helping me out with some technical adjustments today with my subscription orders. Very appreciative of her expertise!
This is such a wonderful review. I am thrilled Hoa could guide your team through onboarding and that his expertise made the process smoother. Ty Bailey | VP of Services
Hoa Vuong has been quite helpful in getting Recharge implemented and running. We appreciate the stable platform for our customers.
Thank you for your note. I am happy to hear Hoa helped with your implementation and that Recharge has provided stability for your customers. Ty Bailey | VP of Services
Hoa was very helpful
Thanks for recognizing Hoa’s support. We appreciate your feedback and are glad the experience was a good one. Ty Bailey | VP of Services
ReCharge is really awesome to use, and their customer support is very friendly!
Thank you for the review. We are thrilled you find Recharge easy to use and that our team has been friendly and helpful. Ty Bailey | VP of Services
Hoa Vuong was very helpful for my brand Respire :)
Thanks for sharing this. We are glad Hoa was able to help and that your experience with Recharge has been positive. Ty Bailey | VP of Services
Yajaira was super helpful and knowledgeable about Recharge processes. Her assistance today was super invaluable. Great agent!!!
Appreciate the thoughtful feedback. Yajaira truly cares about helping merchants succeed, and I am happy she was able to provide such valuable support. Ty Bailey | VP of Services
Great customer service!!
Thank you for the kind words. We are glad our customer service team made a great impression. Ty Bailey | VP of Services
We are grateful for your five star review. Ty Bailey | VP of Services
Recharge was wonderful and helpful. We had some surprise charges that Recharge handled and helped us with. One thing to note is that there is no phone support. All support is over email but they are quick to reply to emails. The other thing to note for small businesses is we recommend you review the bills each month to understand the charges and ask Recharge if there is something you don’t understand. They are great about explaining bills. There was a glitch where a customer ordered and shipping was not charged but it was supposed to be charged. We still don’t know why this happened so our recommendation is to talk to Recharge and find out the details about your account. Good luck to all the small businesses out there. Thank you Recharge for helping us.
I am sorry to hear this has been your experience. I understand how frustrating that must feel, especially as a new business. We would like the chance to review what happened and make it right. Our team will reach out to learn more and help resolve your concerns. Ty Bailey | VP of Services
Thanks for the strong rating. We appreciate your trust and support. Ty Bailey | VP of Services
The support from the Recharge live chat is amazing. Special shout out to Gary as he's always helping me out in extreme detail!
Thank you for the kind feedback. I am glad Hamid kept you updated and moved things forward quickly. We will be sure to share your appreciation with him. Ty Bailey | VP of Services
Muy buena atención y seguimiento.
Appreciate the five-star review. We are grateful for your support. Ty Bailey | VP of Services
Joey was very great!
Thanks for highlighting Joey’s work. We are happy he could provide the help you needed. Ty Bailey | VP of Services
Thank you for the five stars. We are happy to support your business and appreciate your trust. Ty Bailey | VP of Services
Recharge has been excellent to work with. It’s easy to use, reliable, and has made managing subscriptions seamless on both the customer and backend side. Everything runs smoothly and just works. Great support provided by Ola O!
Thanks for your kind words. Glad to know the experience was smooth and that the team provided excellent service. Ty Bailey | VP of Services
We appreciate the five-star rating. Thank you for being part of the Recharge community. Ty Bailey | VP of Services
Nena very helpful on chat and email support, issue resolved very quickly.
Thank you for sharing this. I am glad Nick was able to provide a quick and effective custom solution and keep communication clear throughout. Ty Bailey | VP of Services
We’ve had a great experience using Recharge as our subscription platform over the last few years. It’s easy to use and provides everything we’ve needed to scale our subscription program. The support team is excellent, especially our implementation manager, Hoa, who was incredibly helpful in testing out the Retain feature to determine if it would be a good fit for our team. Highly recommend!
This is such thoughtful feedback. I am thrilled to hear Recharge has helped your subscription program grow and that Hoa provided such great partnership in testing Retain. We are grateful for your continued trust. Ty Bailey | VP of Services
Thank you for the five-star review. We are happy to have you with us and appreciate your support. Ty Bailey | VP of Services
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