Recharge Subscriptions App

Oct. 1, 2025

Irving is such a great support! So thankful being supported by him! Helped me with my discount issue and guided me through properly. Thanks again Irving!

Dec. 13, 2024

Jan. 25, 2025

I got Recharge primarily for the RechargeSMS capabilities and it has been an atrocious user experience both as a customer and for my customers. The RechargeSMS does not work. There is nothing on the onboarding process about needing to be on Twilo before setting up workflows. And you have to fill out a spreadsheet instead of inputing your information into a website to do so. My customers were automatically enrolled even though they did not sign up for SMS, and then are bombarded with emails about not being able to receive texts creating a confusing user experience. And to top it all of the email branding doesn't work within Recharge SMS. Stay away from this until they get the app sorted out. They do not have a good process or flow and seem to be building the plane as they fly. Not worth the $500 a month at all.

Dec. 11, 2024

Malik provided us with excellent customer service. He was professional. knowledgeable and friendly in his communications and followed up with us as he had promised.

Dec. 10, 2024

Extremely easy to use and when you can’t figure it out, the customer service is quick and efficient. Very happy customer!

Dec. 10, 2024

excellent customer service

Dec. 10, 2024

I had a complicated problem recently and Ola was able to help me figure it out with no problem. Such an easy and reliable platform.

Dec. 10, 2024

Brilliant App for subscription services with great support on hand.

Dec. 9, 2024

Recharge is awesome. They actually answer their chat messages! They are quick, easy to follow, and answer all your questions. In this day I appreciate humans that respond. Thank you!

Dec. 9, 2024

Dec. 5, 2024

We are really happy with REcharge and today i need to chat with support and Matt was amazing helpful

Aug. 7, 2025

Great customer service for technical troubleshooting! Nikola C. was very helpful, thank you!

Dec. 4, 2024

Great support from the team as always

Dec. 3, 2024

Helpful rep

Dec. 2, 2024

PROS: - Customer service is always very responsive and helpful. (Shoutout to Zachary!) - Custom bundles and periodic subscriptions have substantially improved store metrics across the board. - Analytics dashboard is easy to navigate and read at a glance. - Good range of integration options with other softwares/apps/services. CONS: - Limited out-of-the-box customization for bundle interfaces. Colors and text can be changed, but changing the layout of the bundle UX interface itself requires coding experience or developer assistance. - Tiered discounts on bundles (add more, save more) cannot stack with other product discounts regardless of settings, due to how Shopify prioritizes discounts.

Dec. 1, 2024

As always, Recharge support provided a prompt and clear solution to my question, streamlining my workflow and making my tasks so much easier.

Jan. 27, 2025

Even though there are several workflow exceptions that are hard to find and resolve the overall working of the app and the support team make this app worthwhile investing in. Sydney did a great job on the call and I'm very happy.

Nov. 28, 2024

very helpful with tutorials so I can then help customers on my own

Nov. 27, 2024

It keeps evolving and the support is very good. Big shout out to Ola. Often I find with other support apps they have a Quick Look and then you get dropped if it’s too much effort. Ola kept at it and genuinely helped.

Nov. 27, 2024

Super quick with replies and efficient.