Recharge Subscriptions App
Smarter subscriptions powering your growth & retention
Rating
4.8
feedback
2,045
chart
#1,996
All reviews
Review RSS Feed
March 12, 2025
We run into a decent amount of issues with the app itself, but the support team is fantastic. Any issue I have had with Recharge has been solved quickly and professionally by the support staff!
Thank you for taking the time to leave your feedback! - Ty Bailey | VP of Services
March 12, 2025
We appreciate you taking the time to leave a five star review! - Ty Bailey | VP of Services
March 12, 2025
Service client réactif et force de proposition
Thank you for taking the time to leave a review! - Ty Bailey | VP of Services
Oct. 8, 2025
Jake is always very helpful! Thanks again :)
We appreciate the five star review! - Ty Bailey | VP of Services
March 7, 2025
El closer de ventas me mintió me dijo que se puede hacer todo con recharge. Resultado... no se puede hacer justo lo que le expliqué en la videollamada y ahora me obligan a pagar 500$ al mes durante un año. Una estafa, no se preocupan nada por el cliente, no puedo usar la aplicación porque no hace lo que necesito y no son capaces de anular el pago. Que clase de términos y condiciones tienen vuestros contratos? El cliente debería ser el primero siempre. Una vergüenza.
Thank you for sharing your feedback. We’re sorry to hear about your frustration regarding the terms of your agreement. Our team always aims to be transparent about contract details and expectations from the outset, and we understand how disappointing it can be when things don’t align with your needs. If you haven’t already, we encourage you to reach out to your sales rep so we can review your situation together and ensure all options have been fully explored. While we’re unable to make changes outside the terms of the agreement, we’re committed to helping you get as much value as possible from your time with Recharge. Thank you again for your feedback - it helps us continue to improve. - Ty Bailey | VP of Services
March 7, 2025
Customer support were very helpful in resolving my query! Jaden W walked me through how to set a certain thing up that I needed!
We appreciate the five star review - and the shout out to Jaden! - Ty Bailey | VP of Services
March 7, 2025
Great features and excellent customer support!
Thank you for taking the time to leave a review! - Ty Bailey | VP of Services
March 6, 2025
Customer support is always very friendly and helpful
Thank you for taking the time to leave a review. - Ty Bailey | VP of Services
March 6, 2025
Great help from Nikola C!
Thank you for leaving a review! - Ty Bailey | VP of Services
March 4, 2025
THEY HAVE THE BEST CUSTOMER SERVICE ON THE PLANET!!! Matt has helped me so much! You wont regret using Recharge!
We appreciate the shout out to Matt & our Customer Service team! - Ty Bailey | VP of Services
March 4, 2025
Milutin was very helpful and efficient!
Thank you for the review and the shout out to Milutin! - Ty Bailey | VP of Services
March 3, 2025
Efficace, bon Service Client et facilité de gestion.
Thank you so much for the review! - Ty Bailey | VP of Services
Feb. 27, 2025
Love this app and support.
We appreciate the five star review! - Ty Bailey | VP of Services
Feb. 26, 2025
Shoutout Nick he goated
Thank you so much for the review! - Ty Bailey | VP of Services
June 17, 2025
Above and beyond helpful!!
We are very glad to hear about your positive experience! - Ty Bailey | VP of Services
Feb. 25, 2025
Juan was very helpful in getting my issue fixed.
We appreciate the review - and the shout out to Juan! - Ty Bailey | VP of Services
Oct. 30, 2025
We've had an excellent experience with ReCharge and their support team! Roberto was incredibly resourceful and provided invaluable assistance with our Retention Flows. The platform itself is seamless, reliable, and intuitive, making subscription management effortless. The support team is consistently responsive, knowledgeable, and eager to help whenever questions arise. We highly recommend ReCharge to anyone looking to optimize their subscription business.
Thank you so much for the five star review! - Ty Bailey | VP of Services
Feb. 24, 2025
Works great and the support team is always very helpful.
We are glad to hear about you positive experience! - Ty Bailey | VP of Services
Feb. 20, 2025
Customer service through live chat is relatively responsive and depending on the issue they are able to find a solution during the chat. If not, they make it clear they will follow up via email once the problem is solved. As a small business, the biggest gripe I have with Recharge is the cost. If there was some kind of tiered pricing based on subscriptions processed per month, it would make working as a small business more palatable.
We appreciate your feedback! - Ty Bailey | VP of Services
Feb. 20, 2025
Ola was helpful and knowledgeable!
We appreciate your five star review - and the shout out to Ola! - Ty Bailey | VP of Services