Recharge Subscriptions
Recharge Payments Trusted Subscription App
Rating
4.6
feedback
1,849
chart
#2,027
All reviews
Rating Breakdown
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June 2, 2023
Excellent work and assistance from Renata V. She was really helpful and kind. She did an excellent job, thank you very much!
Thank you so much for your shout out to Renata - we think quite highly of her as well! Appreciate you taking the time to leave a review. - Ty | VP of Services
May 31, 2023
Very helpful. I was able to resolve my issue right after our email thread. Thanks again for the help!
Thank you so much for your review. We're glad that our support team was able to assist in making Recharge a success for your subscriptions. - Ty | VP of Services
May 30, 2023
Recharge is super easy to install and set up. We been seeing great results already. The customer service is great too.
We really appreciate you taking the time to leave a review of your experience with the app and our team! Glad to hear that Recharge has provided positive results for your subscriptions. - Ty | VP of Services
May 29, 2023
Mallory at Customer Service was very quick to response despite the holiday and provided a step-by-step solution for the problem.
Thank you so much for taking the time to leave a review - and for the shout out to Mallory! We're glad that our team has been able to support you and provide clarity to your inquiries. - Ty | VP of Services
May 23, 2023
thank you for helping me figure things out. I asked how to get to discontinue a customer's subscription
I'm glad our team was able to assist you. Thank you for the positive review of our app! - Ty | VP of Services
May 23, 2023
Been with them for a few years now across a couple of brands and makes navigating the tricky Amazon platform much easier. 10 x better than uploading spreadsheets. Everything seamlessly integrates with Shopify so sales are all in the same place. Customer services are really on it too. Shout out to Vuk!
We are so glad you're enjoying your experience with Recharge. Thank you for taking the time to leave a review - and for the shout out to Vuk! - Ty | VP of Services
May 18, 2023
The recharge support team is great to work with and quick to respond. Not only do we love working with them, but our customers also love the ease of using their platform
Thank you for taking the time to leave us a review - and for the shout out to both our team and our product! We're glad your customers enjoy the ease of their subscription service. - Ty | VP of Services
May 12, 2023
Adam was super helpful and knowledgeable. We were able to fix the issue within just a few minutes. Thanks!
Thanks for taking the time to leave a review - and for the shout out to Adam! We're glad to hear that you've been enjoying your experience with Recharge. - Ty | VP of Services
May 11, 2023
(We were on this platform more than 2 years) Recharge is a nice platform with a potential. The problem is that this solution make a lot of mistakes in case of creating orders with correct information. Constantly swaping SKUs, porduct names. Customer Dashboard is really hard to setup and keep it in design you want. Also if you want any changes like product swap or price change. The only option is to change it in the customer export, send it to hem, wait 5 days and hope it is correctly made (which wasnt in most cases). If the cost would be 1/10, i would be okay with that, but not in this case.
Thank you for taking the time to provide us with your feedback on our product. Your insight has been passed along to the appropriate teams for future consideration in how we can continue to improve. - Ty | VP of Services
May 11, 2023
One of the best Apps for subscriptions with many more features like third-party app integration, flows, etc. The app support experience is also good.
We appreciate your shout out to the support team - and glad to hear that you're enjoying the array of features that we have to offer to keep our merchants successful! - Ty | VP of Services
May 9, 2023
The technical support team thoroughly gets in-depth in helping us resolve our Recharge concern. They provided us with a lot of files that are very helpful. Thank you so much for helping us out!
Thank you so much for the positive feedback and the shoutout to our support team. We are always striving for the highest level of support for our merchants. - Ty | VP of Services
May 6, 2023
5 stars for your powerful flows and automations, along with with the top-notch customer support for it. With your assistance, we've built and run two powerful flows: buy now pay later and a SKU swap automation. Both are a game-changer for businesses like ours that run fixed sequence commemorative coin subscription programs.
Thank you so much for the shoutout to our support team and the features that give our merchants the tools they need for success. - Ty | VP of Services
May 5, 2023
The customer service was quick to follow up and resolved the issue! The agent was able to communicate and resolve the issue.
Thank you for your shoutout to our support team - and specifically to Sydney, the support agent on your ticket. Our team works very hard to ensure our merchants feel supported and that their business is in good hands. - Ty | VP of Services
May 4, 2023
quick and friendly support on most recent issue. Got my question answered will little fuss. Thanks.
Thank you so much for the positive feedback. We are always striving to create a platform to help merchants maximize the value of their customers. - Ty | VP of Services
April 28, 2023
My experience with Recharge has been amazing. Their support is super helpful and they go the extra mile to make sure you are a happy customer. I would highly recommend this app.
Thank you so much for the positive feedback & for the shoutout to our support team. We're glad that you have enjoyed your experience with Recharge and all it has to offer. - Ty | VP of Services
April 27, 2023
Adam B was an amazing help. Knowledgable, fast, and explained in a way that was very easy to understand. Excellent communication!
We agree - Adam is amazing! Thanks for shouting him out! - Ty | VP of Services
April 27, 2023
Recharge support has been very helpful! They follow through with great communication on even the smallest issue. I am not tech savvy, but they have helped me with everything that has come up so far. I highly recommend this app in general - easy back end and front end. But they are the best support of all the apps I have on my shopify account.
Thank you for your kind words to our team. We always aspire to make our merchants feel supported & heard - no matter what their level of technical expertise. - Ty | VP of Services
April 27, 2023
Best subscription platform for e-commerce. The upgrade to Pro is worth the money for the chat support alone.
Thank you so much for the positive feedback! We're glad that you've had a positive experience with our chat support. - Ty | VP of Services
April 26, 2023
The recharge team was great in helping us set up the widget. There were a few additional requests I had to get the widgets to look the way we needed to on our site. Thanks for the help.
Appreciate the shout out to the Recharge team! We pride ourselves on the fluidity & functionality of our app that allows it to meet the needs of our merchants. - Ty | VP of Services
April 24, 2023
Recharge is best-in-class for a reason! They make managing subscriptions for our customers easy. If we need an update support is responsive and helpful.
Thank you so much for the kudos & for the shout-out to our support squad. We're glad Recharge has helped improve the ease by which you manage your subscriptions. - Ty | VP of Services