Recharge Subscriptions App

Oct. 21, 2024

Roberto was super helpful and was able to resolve my problem FAST! Love the support

Oct. 17, 2024

Very good customer service

Oct. 16, 2024

We have worked with Nick from the e-shop Genius time and time again, and every single time he gave us excellent support, answered and delivered so quickly, and really thinks along with our requests. Overall, we really recommend and want to give a huge shoutout to Nick!

Oct. 16, 2024

Jaden W was very friendly and helpful! He took the time to make the necessary changes per our request! Maine Island Soap highly recommends Recharge Subscriptions!

Oct. 16, 2024

its great

Oct. 14, 2024

Recharge support reached out within 24 hours and resolved the issue for us.

Oct. 10, 2024

Really appreciate the support that Recharge provides, Malik and Brian specifically have been great to work with. Of course, Recharge also works seamlessly with Shopify and provides a pretty dang good customer experience.

April 24, 2025

Roberto was absolutely amazing! So helpful in answering my questions and then some. Great proactive conversational skills that were MUCH appreciated. Thank you!!

April 23, 2025

I had the privilege of being assisted by Roberto, who provided stellar customer service - going above and beyond tutoring me with valuable knowledge in navigating the Merchant and Customer Portals. Roberto demonstrated great listening skills and professionalism with clear insight, while providing exceptionally helpful information to me and my colleague.

Aug. 9, 2025

Mariah from Recharge Technical Support was super helpful with my issue and provided a swift resolution. Support is great.

Oct. 9, 2024

Ola was super helpful and took me step by step to help us solve our issue. Thanks again Ola!

Oct. 8, 2024

Tech support was very helpful!

Oct. 7, 2024

Great customer service, Matt was very helpful!

Oct. 7, 2024

Vinse has been super helpful with onbaording us onto retain with recharge - cydney and Tatiana have also been syper helpful friendly and helped us optimise - the support has been excellent

July 2, 2025

Very capable for large subscription stores.

Oct. 3, 2024

Pierre was very helpful in assisting us with our customer's concerns. He even sent a follow-up email confirming if the issue was resolved. Thank you, Pierre! I appreciate your fast and kind assistance.

Oct. 2, 2024

I was struggling to figure out how to change permissions settings in Shopify in order to be able to schedule our Recharge to Shopify checkout conversion, so I sent in a help ticket. Ola responded so quickly and made a setting adjustment for me that helped me make the necessary change and get the conversion scheduled. It was so great to not have to wait long at all for help AND to receive the right kind of help that quickly solved my problem. I only took off one star because I didn't find the chat bot helpful...chat bots are usually frustrating because I almost always have already Googled my problem and tried to solve it myself BEFORE clicking on the chat feature. It would be more awesome if it were easier to skip the bot and go straight to a human!

Oct. 2, 2024

I had trouble recently with getting the right reports and changing user access rights. Yajaira was super helpful in resolving these issues and also this was done very quickly. It is comforting to know that the support team are able to help when needed with minimum of fuss.

Sept. 27, 2024

max did a great job helping me out! answered my question perfect with screen shots, exactly what I needed!!!

Aug. 22, 2025

The support was perfect and reply very quickly !