Recharge Subscriptions
Recharge Payments Trusted Subscription App
Rating
4.6
feedback
1,852
chart
#2,054
All reviews
Rating Breakdown
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May 13, 2022
We have been using Recharge Apps for over 3 years and it does everything we need it to do and more. Support has been incredible since day 1. Upgraded our theme this month and the transition has been smooth. Noticed an issue this week and Recharge provided us with 5 hours of free development to fix it, Nick from e-shop genius fixed it incredibly quickly and now everything is running again. Would recommend this app for any subscription product needs. - Cheesyplace.com Cheese Club and Gourmet Gifts in Canada
May 12, 2022
Recharge is always extremely helpful with any issues I might have and quick to respond. All of my questions are always answered as well, great customer service.
May 12, 2022
I love this app, everything was simple to install and I love how it looks on the store. Customer service is top notch as well- highly recommend!
May 11, 2022
Great, sharp and fast job when I asked for a support. :) My recharge app was in need of a new parametrisation when change for frequency and days of the week.
May 10, 2022
Recharge is a sophisticated app within Shopify that enables subscription products to be sold, managed and edited with relative ease. The customer support they offer is excellent and Juan was very helpful in assisting with my query. From a technical perspective there are some improvements that could be made, namely making importing bulk discount codes into Recharge for the client themselves.
May 10, 2022
We had a number of customers who had their payments stalling as PENDING. Chris looked into this for me and was really helpful and solved my issue very fast and fuss free
May 9, 2022
Easy to set up and manage, especially as a young store working to grow its subscription base on a monthly basis.
May 6, 2022
The customer support team at Recharge is top-tier!! They always respond right away and resolve any issues immediately, and always with a great attitude!
May 6, 2022
PLEASE PLEASE PLEASE don't get fooled by their positive reviews. This app is an evil. Their customer service is awful. A pure waste of time and money. Read NEGATIVE REVIEWS first.
May 5, 2022
A+ subscription app. Highly customizable if you want, or great out of the box. I recommend getting a support package if you want to do some customization. Support team is A+, very smart with Shopify
May 4, 2022
Have just setup and received some great and prompt support from Lia for a few minor tweaks. Look forward to seeing it in action but it shows nicely in the store front so very happy so far
May 4, 2022
We have had multiple issues with customer accounts lately and Shayaan was AHHHHHMAZING in helping figure out what happened with this customer in addition to providing examples and an explanation. This is so helpful for us to further troubleshoot similar scenarios before reaching out to your team. Shayaan was also very nice in the process, didn't come off in any other manner than extremely nice and positive!
May 2, 2022
Matt A offered great support - timely and detailed. Gave me explicit directions about how to create a custom collection to limit what is seen by customers.
May 2, 2022
We have used this app for a while and have no complaints. Customer service is fast, helpful and friendly.
May 1, 2022
Fantastic app for managing subscriptions! Love how easy it is to use. Customer support is great. Special mention Miley W who has been very helpful assisting us to transition to the native Shopify checkout! Excellent service!
April 29, 2022
We have had a pretty great experience with Recharge so far, especially the customer service. I worked with Vinse R for our launch, and he was wonderful! He was SO responsive and helpful, plus he was a pleasure :) Thank you so much!
April 29, 2022
Nice app which helps to manage subscriptions. There are tons of features for advanced users/developers. Great customer support.
April 29, 2022
Nice and efficient customer service. It's been a moment that we have been using their services and we are satisfied.
April 28, 2022
Miley was amazing! Super helpful and made sure my questions were answered and things were fixed. Thank you again for your wonderful help!
April 27, 2022
Outstanding customer support! The entire Recharge team is incredibly knowledgeable and helpful, especially Adam B and Bryan N.