Recharge Subscriptions
Recharge Payments Trusted Subscription App
Rating
4.6
feedback
1,852
chart
#2,054
All reviews
Rating Breakdown
Review RSS Feed
April 26, 2022
Quick response and excellent support! Was able to resolve my issue within the first few email exchanges.
April 26, 2022
Very prompt assistance for queries around functionality and using the workflow tool. Much appreciated Patrick!
April 26, 2022
Bryan Nguyen was very helpful. We could not figure it out via email so he sent me a zoom link and patiently worked with me for over two hours. It was so kind and extremely beneficial. He had great ideas and was very generous with his time.
April 25, 2022
Joey answered my question quickly, thank you so much & please give him a raise! Thanks, Jonathan Made in New Mexico
Using app
18 days
Total reviews
4
Average rating
5.0
April 22, 2022
The is brilliant and the team were fantastic to work with, very helpful and quickly turned around some of the challenges I had.
April 21, 2022
We converted to Shopify 2.0 and worked with your team, specifically Matt A., to make sure everything transitioned smoothly. We had to reset our system but everything worked out great!
April 21, 2022
Le service client de recharge est très réactif ! J'ai eu la chance d'être accompagnée par Juan et il a réglé mon souci en quelques minutes, ce qui est très agréable ! Je les remercie pour ce service de qualité !
April 21, 2022
My experiences both past and present have been incredibly helpful, thorough, and quick. I have just gained access to the 'chat feature' and am excited to utilize this tool.
April 21, 2022
Im rating the agent not the app, handled my enquiry first time fast! The app is ok but very fiddley to get it to work as required
April 20, 2022
Kevin, Alex and Bryan have provided excellent customer support on several recent issues. They are very quick to respond, friendly, very helpful and professional. Great customer service!
April 20, 2022
The app works fantastic. Super pro. The support team is top-notch. Answers super fast and is proactive with your problems. Recommend 100%!
April 19, 2022
Over time this app has gotten better and better with the new upgrades and features added, and I am excited for what is to come. I have recently reached out to the support team for help several times, and they have always been super prompt and helpful.
April 18, 2022
Meredith M. was sooo quick and helpful! Wish I could have her always around to help answer our recharge questions!
April 18, 2022
Working with Recharge is a refreshing change from most Saas experience I've had. Patrick helped answer my question directly and quickly, and I was able to keep going on my site without having to wait. It was great have such quick turnaround and getting the answer I needed without the usual games most apps play, like sending you to endless rounds of faqs, community groups, etc.
April 15, 2022
Received wonderful assistance setting up our account. Our customer migration was a breeze, thanks to Julmar!
April 15, 2022
Always the best support! Juan C. and everyone I have talked to at recharge provide the best support hands down. From API help to simple things like workflow and discount codes the support team has every answer. Highly recommended after using some of the other top subscription platforms!
May 2, 2022
Reached out to Customer Service, and was helped by a wonderful Customer Service Rep named Juan. Thanks for your quick help and reply!
Nov. 15, 2022
I recommend Nick from E-shop genius – he always responds swiftly to any communication and completes tasks very quickly. Also, to date he has always been able to complete any website task I have requested. Recommend E-shop genius without hesitation. Matthew
April 14, 2022
I really appreciate Vuk's assistance in answering questions about my subscription. He was super helpful and I'm very happy with his service.