Recharge Subscriptions App

Mariah from Recharge Technical Support was super helpful with my issue and provided a swift resolution. Support is great.

Ola was super helpful and took me step by step to help us solve our issue. Thanks again Ola!

Recharge Subscriptions has been a great partner over the years! Their system and portal is extremely easy to use and has a lot of functionality packed in. I've never had an issue with it not working, so in terms of reliability 10/10. My biggest complaint was that there was a lack of customization to their widget, but they just revamped it allowing you to customize it on so many levels. Props on listening to your clients! Lastly, the reason for leaving my review is their customer support team. I had a really frustrating issue where my product gallery was not showing on my page and it seemed like the Subscription Widget was the cause, but their team stood by me and helped figure out that my theme was injecting some weird code that affected my product gallery. I'm greatly appreciative to Max S. and the developers who helped to figure this out.

Tech support was very helpful!

Great app that meets our subscription needs. The support team have been very helpful when I have had questions or needed some help. As a small business owner who wears many hats, quick and concise support is very important! Thank you

Great customer service, Matt was very helpful!

Vinse has been super helpful with onbaording us onto retain with recharge - cydney and Tatiana have also been syper helpful friendly and helped us optimise - the support has been excellent

Very capable for large subscription stores.

Pierre was very helpful in assisting us with our customer's concerns. He even sent a follow-up email confirming if the issue was resolved. Thank you, Pierre! I appreciate your fast and kind assistance.

I was struggling to figure out how to change permissions settings in Shopify in order to be able to schedule our Recharge to Shopify checkout conversion, so I sent in a help ticket. Ola responded so quickly and made a setting adjustment for me that helped me make the necessary change and get the conversion scheduled. It was so great to not have to wait long at all for help AND to receive the right kind of help that quickly solved my problem. I only took off one star because I didn't find the chat bot helpful...chat bots are usually frustrating because I almost always have already Googled my problem and tried to solve it myself BEFORE clicking on the chat feature. It would be more awesome if it were easier to skip the bot and go straight to a human!

I had trouble recently with getting the right reports and changing user access rights. Yajaira was super helpful in resolving these issues and also this was done very quickly. It is comforting to know that the support team are able to help when needed with minimum of fuss.

max did a great job helping me out! answered my question perfect with screen shots, exactly what I needed!!!

The support was perfect and reply very quickly !

Got on a live chat with Jaden Walker and was able to resolve my issue quickly and smoothly. Very knowledgeable and nice.

Great app that’s easy to set up and manage. Any issues you come across they have a great support team to get it sorted for you quickly.

Jaden Walker - Support was spot on and perfect. Knew their stuff and very well trained!

Jaden was super quick and helpful!

helpful

Thanks for your quick and very sharp help when I contacted the customer service !