Recharge Subscriptions App
All reviews
This is specifically about support, not much experience with the workings of the app itself yet. I was having trouble reading and comprehending all the information on the upcoming Shopify Checkout Integration. Got on support and Ola was totally professional and courteous in walking me through my questions bit, by bit, by bit. Some she reasonably couldn't address. Greatly appreciate them.
Thank you for taking the time to leave a review - and for the shout out to Ola! - Ty Bailey | VP of Services
Fast response. Comprehensive and has supported sales growth. -Updated. I needed further support after migrating with old auto-renew products. Juan jumped into chat, and response was friendly, fast, and accurate! Received excellent guidance as well as documentation on how to fix things. Great work!
Thank you for your review! - Ty Bailey | VP of Services
Juan gave excellent customer service and solved our issue very quickly.
We appreciate your review! - Ty Bailey | VP of Services
Thank you for your review! - Ty Bailey | VP of Services
Fantastic support
Thank you for the five stars! - Ty Bailey | VP of Services
A+ response time.
We appreciate you leaving a review! - Ty Bailey | VP of Services
The first thing that strikes me is the Recharge team's excellent support for integration and support. It was seamless and required little internal resources. For managing our subscriptions on Shopify, it's been a breeze and powerful with easy customization within the theme. The app is incredibly user-friendly, and managing recurring orders is effortless. Highly recommend for any business looking to boost their subscription model!
Thank you so much for taking the time to leave a five star review! - Ty Bailey | VP of Services
Pierre L. was super helpful. Got my questions answered very quickly. Appreciate your quick assistance.
We appreciate your review - and your shout out to Pierre! - Ty Bailey | VP of Services
I was amazed at how the team handled my request. I'll surely recommend you to the others.
Thank you for taking the time to leave a review. - Ty Bailey | VP of Services
Thank you for your five star review! - Ty Bailey | VP of Services
Eduardo was really helpful! Thank you
We appreciate your review! - Ty Bailey | VP of Services
Great experience overall and customer service really helps! I was having a problem and Roberto was amazing and very helpful
We appreciate you taking the time to leave a review! - Ty Bailey | VP of Services
Recharge has made our customers subscription experience much simpler and easier to navigate which means less complaints for us. Have also found the team at recharge really fantastic to deal with and super helpful when helping us transfer across and helping with any technical issues in setup. Would highly recommend
Thank you for your feedback and review! - Ty Bailey | VP of Services
Juan was extremely helpful in resolving the problem we had. Thanks again for the assistance.
Thank you for taking the time to leave a review! - Ty Bailey | VP of Services
Their customer support is always helpful, especially with bulk actions for subscriptions.
We appreciate the shout out to our support team! - Ty Bailey | VP of Services
Thank you for your five star review! - Ty Bailey | VP of Services
Vinse was on hand the whole process to make sure the Recharge integration ran smoothly. Vinse was always ready to hop on call to assist with even the smallest of queries. Technical support is also quite quick at responding.
We appreciate you taking the time to leave your feedback and review! - Ty Bailey | VP of Services
Great App and great support, amazing :)
Thank you for your review! - Ty Bailey | VP of Services
I just want to say a BIG thank you to Matt A and Thomas J at the Recharge Technical Support Team. They helped solve our problems fast and with excellent outcomes.
Thank you for the shout out to Matt & Thomas - and the five star review! - Ty Bailey | VP of Services
Much better on Shopify than it is on Bigcommerce. Jaden W was a big help.
We appreciate your review! - Ty Bailey | VP of Services
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