Recharge Subscriptions
Recharge Payments Trusted Subscription App
Rating
4.6
feedback
1,852
chart
#2,054
All reviews
Rating Breakdown
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April 14, 2022
Milos was incredibly helpful and solved my problem very quickly! Thanks for great customer service..
March 3, 2023
I use their chat customer support service and always get a quick response! Their support team is very knowledgeable, friendly, and great!
April 14, 2022
Great addition to our store and gives us everything we need to manage subscriptions. Support is also fantastic
April 13, 2022
Recharge has been a great addition to my business and their customer support team has been very helpful in getting me started, especially Juan C. Thank you and I highly recommend this service.
April 13, 2022
Great app, great customer service. Very efficient at responding and has been a great addition for our website.
April 13, 2022
This app has been a game-changer for us. It's streamlined the subscription process and is managing it smoothly. Our customers love it and we've seen a huge uptick in our subscription orders. The support is second to none. Timely and clear responses. Feels like the recharge team is part of our team.
April 13, 2022
We have been using this app for several years on 5 websites after trying others, and none can compare. For several years we were not aware of just how powerful it could be. We worked with Kaitlin to get a better understanding and are now focusing on stronger retention strategies. I highly recommend this application. This is a company that strives to be the best and they demonstrate that with great support and knowledgeable staff.
April 12, 2022
They have a great support team that always provides good technical support, sales are going better than before using the app.
April 12, 2022
I love this app. It has help increase my sales through subscriptions by 20%. And we haven't fully utilized it yet. I highly recommend.
May 21, 2022
Amazing app if you want to turn your temporary customers into long-term. Their customer support is top-notch. Their customer support is one of the best I have ever tried.
April 11, 2022
This app has been great for our coffee subscription. It’s nice to have customers be able to update or change their subscription on their own.
April 9, 2022
We've been using Recharge for a few months now and it's been great with securing these repeat purchases. Tech support is amazing and always very helpful. Would 100% recommend it!
April 12, 2022
Appreciate the quick response to our rogue widget! Juan C. was very helpful and was able to identify and resolve the issues with our code in a timely manner.
April 9, 2022
Terrible app. Despite setting up the tax settings to the staff's specification, for 30% of our customers, the app double charges taxes. Understandably, we get a ton of angry customers and chargebacks because of this. I opened a ticket 8 days ago for this. Since then, my ticket has bounced around to multiple agents, and I've received useless suggestions like 'disable the taxes' or 'regenerate the charges'. We've been using recharge for 4 of our stores, and we're now going through the painful process of migrating to someone else. So far, skio seems like a good option. If you're a medium sized company looking for a subscription app, I suggest you stay away from these guys and pay for a proper solution - even outside of this tax issue, the app is full of glitches.
April 7, 2022
We had a problem with some product variants and emailed the support at Recharge. Meredith took over and after some explanations of what the problem was from our site... she just solved it, in under an hour. It takes days for other apps' developers to respond to support requests, but we know that when you use Recharge for your subscriptions, not only does everything work automatically but their support is top-notch! Thanks Meredith!
April 7, 2022
The support was awesome and quick! Needed some help with Recharge and Shopify integration and I was given a clear instruction and assistance.
April 6, 2022
I began using Recharge when I migrated over from WooCommerce to Shopify. Recharge customer service has been nothing short of amazing, replying so quickly no matter the day. Seriously, their customer service is unmatched. Highly recommend recharge from those who are beginners to using Shopify plugins, all the way through experts!
April 6, 2022
Good, friendly and fast customer service! I wished for more compatibility of RECHARGE with other apps but with the Shopify checkout + RECHARGE that wouldn't be a problem.
April 6, 2022
I had a really good experience with this app. Support is always extremely responsive and helpful. Like it a lot more than what else is available.
April 6, 2022
There are a few Apps on the market that provide subscription options for customers that you can plug into your website. Recharge is the only one I have found that allows my customer to decide when they want their subscription to renew rather than them being forced into a date that does not work for them , which provides great customer retention for me and service to my customers.