Recharge Subscriptions App for Shopify

Recharge Subscriptions App

Smarter subscriptions powering your growth & retention
Rating
4.8
Feedback
2,162
Reviews
Chart
#917
Shopify

All reviews

5 / 5 Share
Sept. 4, 2024

Support is incredibly helpful when issues arise, which is rare and typically user error on our part! Subscriptions have helped us maintain our customer base a lot!

Store Using app Total reviews Average rating
Z Beans Coffee Almost 7 years 2 5.0
Developer Reply

Thank you for taking the time to leave a review - and for the shout out to our support team! - Ty Bailey | VP of Services

5 / 5 Share
Sept. 3, 2024

Recharge Support found the solution to our issue very quickly.

Store Using app Total reviews Average rating
Persōn & Covey, Inc. Over 4 years 1 5.0
Developer Reply

Thank you for the five star review! - Ty Bailey | VP of Services

5 / 5 Share
Aug. 30, 2024

When looking to implement a new subscription service, Recharge stood out among the rest. From the start to implementation, it was 5 star service and help. Vinse was amazing at onboarding us and was there every step of the way. We're excited to continue to grow our subscriptions with Recharge.

Store Using app Total reviews Average rating
GoHydrate 6 months 1 5.0
Developer Reply

We appreciate your feedback and the five star review! - Ty Bailey | VP of Services

5 / 5 Share
Feb. 15, 2025

Prompt and efficient response

Store Using app Total reviews Average rating
Wildgrain Almost 6 years 6 4.8
Developer Reply

Thank you for your review! - Ty Bailey | VP of Services

1 / 5 Share
Aug. 29, 2024

Since 2018, we’ve relied on Recharge, but the unexpected price increase and the lack of care and communication with our business have diminished its value. Like many others, I was not informed of the planned price hike, and the dismissive response I received when I inquired confirmed that it was time to move on. This rating reflects the poor service and communication. When we first started offering subscription services, there weren’t many great options available. Fortunately, there are now more affordable and customer-oriented alternatives that allow us to move forward without Recharge.

Store Using app Total reviews Average rating
Wicked Flame Over 6 years 1 1.0
Developer Reply

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do. Support: https://support.rechargepayments.com/hc/en-us/requests/new - Ty Bailey | VP of Services

5 / 5 Share
Aug. 29, 2024

Amazing customer support if you need it and a very handy app. Highly recommend.

Store Using app Total reviews Average rating
Coffee Brothers Almost 8 years 1 5.0
Developer Reply

We appreciate your review and shout out to support! - Ty Bailey | VP of Services

5 / 5 Share
Aug. 29, 2024

It comes with everything needed to have your customers subscribe to a product/service and has a customizable email-communication. I recoomend!

Store Using app Total reviews Average rating
CoffeeAM Over 3 years 6 5.0
Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share
Aug. 28, 2024

Great app and great support!

Store Using app Total reviews Average rating
Genesis Health Products About 2 years 1 5.0
Developer Reply

Thank you so much for the review! - Ty Bailey | VP of Services

5 / 5 Share
Aug. 28, 2024

Quick and helpful support, thank you!

Store Using app Total reviews Average rating
Shavejack Almost 8 years 3 5.0
Developer Reply

We appreciate your five star review! - Ty Bailey | VP of Services

5 / 5 Share
May 21, 2026

Yajaira T was great help. Patient and efficient in helping with support.

Store Using app Total reviews Average rating
foxandwit About 7 years 2 5.0
Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share
Aug. 23, 2024

We've had a great experience w/Bold and is helping us build our growing subscription business

Store Using app Total reviews Average rating
Rock Creek Coffee Roasters About 5 years 2 5.0
Developer Reply

We appreciate your review! - Ty Bailey | VP of Services

5 / 5 Share
Aug. 21, 2024

I would recommend!

Store Using app Total reviews Average rating
MonsterCPAP Almost 4 years 1 5.0
Developer Reply

Thank you for your review! - Ty Bailey | VP of Services

5 / 5 Share
Aug. 19, 2024

Always quick respond and help, highly appreciated!

Store Using app Total reviews Average rating
Slowly Almost 3 years 5 5.0
Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share
Aug. 16, 2024

Whenever I am stuck on Recharge and can't find something the helpdesk is always super helpful and gets me the information I need :)

Store Using app Total reviews Average rating
Nourished About 5 years 12 4.8
Developer Reply

We appreciate your review! - Ty Bailey | VP of Services

1 / 5 Share
Aug. 27, 2024

Bad service and way overpriced! Beware. This company only cares about the $ in their pocket. EDIT: You can return funds charged with ZERO justification. Nothing justifies 400% increase. Especially when it is not specifically agreed to. You support can make it right but your company is greedy. So besides replying to this review with nonsense - you won't do anything.

Store Using app Total reviews Average rating
Developer Reply

Thanks for taking the time to share this feedback. We are sorry that our trial period did not match your desire for a full money-back guarantee. We understand this price increase can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything else we can do. Support: https://support.rechargepayments.com/hc/en-us/requests/new - Ty Bailey | VP of Services

5 / 5 Share
Aug. 15, 2024

ReCharge continues to be an excellent product for us! We have been using the ReCharge App for nearly a decade and have been extremely happy. Customer support and communication has always been excellent! Highly recommended.

Store Using app Total reviews Average rating
iCommerce.org Over 8 years 1 5.0
Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

4 / 5 Share
Aug. 13, 2024

Nick from the e-shop Genius helped us uninstall this app easier by helping remove coding from theme.

Store Using app Total reviews Average rating
Dushi Australia Over 5 years 7 4.3
Developer Reply

Thank you for your review. - Ty Bailey | VP of Services

5 / 5 Share
Aug. 13, 2024

Great customer service!

Store Using app Total reviews Average rating
Catalyst Pet Almost 5 years 3 5.0
Developer Reply

We appreciate your review! - Ty Bailey | VP of Services

1 / 5 Share
Aug. 11, 2024

All of a sudden increased their price from less than 10 dollars to 100 dollars without notifying their customers, when contacted, they are not willing to provide a refund.

Store Using app Total reviews Average rating
EqualRXN Over 1 year 4 3.0
Developer Reply

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do. Support: https://support.rechargepayments.com/hc/en-us/requests/new - Ty Bailey | VP of Services

5 / 5 Share
Aug. 9, 2024

Juan C. was very helpful with making some edits to my widget. The team at recharge is very responsive and a pleasure to work with.... Also, we love there new Ai Features for retention.

Store Using app Total reviews Average rating
ENERGYbits Almost 4 years 1 5.0
Developer Reply

Thank you so much for taking the time to leave a review! - Ty Bailey | VP of Services

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