Recharge Subscriptions App
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Excellent platform and customer service.
We appreciate your review! - Ty Bailey | VP of Services
EXCELLENT APP! I've been using it for years. It's perfect for dealing with B2C subscriptions. Our nutrition bar customers love it! Noura Salman, CPA of SuperFreshies.com and @NouraKnowsBest on IG.
Thank you for your review! - Ty Bailey | VP of Services
Their support team is fantastic!
We appreciate the shout out to our support team! - Ty Bailey | VP of Services
quick and efficient support team - thanks so much
Thank you for your review! - Ty Bailey | VP of Services
Support was helpful as there was some issue with my shipping charges, and support quickly fixed it from the backend.
We appreciate the review! - Ty Bailey | VP of Services
Thank you for taking the time to leave a review! - Ty Bailey | VP of Services
Matt from customer service was excellent. Addressed all my issues and solved them! Thanks, Matt!
Thank you for your review! - Ty Bailey | VP of Services
Nick from the e-shop Genius has saved my business. With the new shopify checkout policy, we were lost on what to do, our checkout no longer worked! Nick communicated with members of our team and recharge while he troubleshooted the problem. He took video recordings of steps that he needed us to do on our end. Website is now working flawlessly. Extremely happy with such a fast and perfect result. Will definitely use again, thank you!
Thank you for taking the time to leave a review! - Ty Bailey | VP of Services
We appreciate your review! - Ty Bailey | VP of Services
Pricing is just retarded. There is zero reason for there to be a transaction fee on each subscription. Whoever made this app randomly chose that number because it looks like it does something. the only thing it does is line his pockets.
Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do. Support: https://support.rechargepayments.com/hc/en-us/requests/new - Ty Bailey | VP of Services
Amazing application that increased our sales significantly. Their customer service is great, they helped us a lot
Thank you for your five star review! - Ty Bailey | VP of Services
We appreciate the five star review! - Ty Bailey | VP of Services
We've had Recharge for about a year now. It was a bit of a bumpy start, but it app works so well, and really adds value and convenience for our customers - and saves a ton of time for our customer service team so they're not constantly fixing glitches. The support team is very responsive and helpful as well. We're loving it. Thanks!
Thank you for taking the time to leave a review! - Ty Bailey | VP of Services
My customers haven’t been able to subscribe since the update and recharge price went up but I’m not seeing the benefit , also I did the upgrade multiple times and the day the switch happened I was notified I had not successfully done the switch. Not impressed
We appreciate you taking the time to share this feedback. We see you’re in conversations with our team now and we’re always interested in chatting to know how we can improve. - Ty Bailey | VP of Services
We appreciate the five star review! - Ty Bailey | VP of Services
Customer support have been very helpful in sorting all our queries. Very much appreciated.
Thank you for taking the time to leave a review! - Ty Bailey | VP of Services
Thank you for your five star review! - Ty Bailey | VP of Services
Very good and fast experience to check on the issue
We appreciate your review and feedback! - Ty Bailey | VP of Services
Great tech support team
Thank you for taking the time to leave a review! - Ty Bailey | VP of Services
Milutin was very quick to respond and resolved our issue quickly, within 12 hours.
We appreciate your review! - Ty Bailey | VP of Services
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