All reviews

Rating Breakdown

  • 5
    87% (1,789 ratings)
  • 4
    5% (107 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (117 ratings)

Reviews with Text

  • 91% (1,866)
Review RSS Feed Review RSS Feed

4 / 5 Share

Feb. 14, 2024

Using app

Over 3 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for the review! - Ty Bailey | VP of Services

5 / 5 Share

Feb. 13, 2024

We have used a few different subscription apps and got a recommended recharge form a marketing agency when our current vendor failed to deliver. At the start, we were looking at 10k of dollars in implementing recharge but thanks to the support of John M from the Customer Service team, we successfully implemented the app by ourselves self saving loads of money! They went the extra mile to help us with customizations on our theme to make recharge even more efficient. - These guys don't mess around with top-notch US-based support, that's a rarity these days.

Using app

About 2 months

Total reviews

3

Average rating

4.3

Developer Reply

Thank you so much for leaving a five star review! - Ty Bailey | VP of Services

5 / 5 Share

July 2, 2024

Recharge has been a great partner for our business in helping us manage and build our subscriber base. They are always looking for new creative ways to offer more which I love! The support team is helpful and effective at problem solving when issues arise.

Store

Binto

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave a review! - Ty Bailey | VP of Services

3 / 5 Share

Feb. 14, 2024

They gave me my refund of surprising new charges after 7 days back and forth with Shopify support and them.

Using app

Over 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 9, 2024

Awesome support!

Using app

22 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the five star review and the shout out to our support team! - Ty Bailey | VP of Services

5 / 5 Share

Feb. 8, 2024

Roberto was very patient with my problem and helped me out immediately. Thank you!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate you leaving us a review! - Ty Bailey | VP of Services

5 / 5 Share

Feb. 8, 2024

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the five star review! - Ty Bailey | VP of Services

4 / 5 Share

Feb. 7, 2024

Customer service team is excellent! Really proactive and quick with solving issues and providing assistance

Using app

About 4 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for taking the time to leave us a review! - Ty Bailey | VP of Services

3 / 5 Share

Feb. 15, 2024

Moved from Skio and it took alot longer than I expected. Jairus was good and nice but left our site with a laggy add to cart and our subsription portal is now not working for our customers so I have had to manually do it for the past week. Would have been much easier staying with skio

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate the five star review and the shout out to Jairus! - Ty Bailey | VP of Services

5 / 5 Share

Feb. 7, 2024

Easy to use and always easy to contact and get help when needed!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

We're glad to hear about your positive experience with Recharge! - Ty Bailey | VP of Services

5 / 5 Share

Feb. 6, 2024

Jairus is the man! Helped address some problems we were having coming over from another platform and made everything super easy for us.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review and a shout out to Jairus! - Ty Bailey | VP of Services

5 / 5 Share

Feb. 6, 2024

Best in the biz. We have had so much success with the Recharge Subscriptions app and just transitioned the app to our new Shopify 2.0 instance. We could not have achieved the growth or level of user experience on our D2C site without them, and the support team is always a pleasure to collaborate with.

Store

NOKA

Using app

About 8 years

Total reviews

6

Average rating

5.0

Developer Reply

We're glad to hear about your positive experience with Recharge! - Ty Bailey | VP of Services

5 / 5 Share

Sept. 9, 2025

Thanks to Juan for the detailed and fast resolution! Kudos to the Recharge team. :)

Using app

Over 6 years

Total reviews

9

Average rating

4.6

Developer Reply

We appreciate the shout out to our hardworking support team! - Ty Bailey | VP of Services

5 / 5 Share

Feb. 5, 2024

Matt was very helpful. he did not give up until he found a solution. thank you Matt!

Store

underx

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving a review and giving a shout out to Matt! - Ty Bailey | VP of Services

5 / 5 Share

Feb. 5, 2024

Renanta was great at helping answer my questions quickly and completely!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review and the shout out to Renata! - Ty Bailey | VP of Services

5 / 5 Share

Jan. 31, 2024

Recharge is a terrific app that has continued to improve. We've used this integration for years and it has worked wonders for our business and growing our subscriptions. Their customer support team is phenomenal as well. Everything from the integration, the service, the platform evolution, to the staff is top-notch. Highly recommend using this app and their services for your business!

Store

MOSH

Using app

Almost 3 years

Total reviews

8

Average rating

4.9

Developer Reply

We appreciate the five star review! We're glad to hear about your positive experience. - Ty Bailey | VP of Services

5 / 5 Share

Jan. 31, 2024

Recharge support is extremely responsive and helpful - highly recommended

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the five star review and the shout out to our support team! - Ty Bailey | VP of Services

5 / 5 Share

May 14, 2024

We had the best support throughout the setup and migration process, thanks to Jairus. He provided excellent advice and valuable insights, ensuring a smooth transition for our business. Highly recommend his expertise!

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate you leaving a five star review! - Ty Bailey | VP of Services

5 / 5 Share

Jan. 30, 2024

Quickly resolved my issue.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Jan. 29, 2024

The app works well but more than anything we really appreciated the help from support on customising according to our needs. Nick from the e-shop Genius was quick and helpful, and understood our needs immediately.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

We appreciate you taking the time to drop a review! - Ty Bailey | VP of Services