Recharge Subscriptions
Recharge Payments Trusted Subscription App
Rating
4.6
feedback
1,852
chart
#2,056
All reviews
Rating Breakdown
Jan. 31, 2022
I love how responsive their Support Team is, especially April. There was never a question she wasn't able to answer very satisfactorily. She helped us fix some issues, as well as provided very helpful advice. ReCharge is a GREAT app that is TRUE to what it says it can do.
Jan. 31, 2022
Gordon at ReCharge has been very helpful and timely in assisting with questions and any issues we experienced during our subscriber migration and after. We really appreciate his consistent help over the past few months!
Jan. 31, 2022
Great app, easy to use and works smootlhy. We're growing with a lot of new subscribers through Recharge, really happy to use it!
Jan. 28, 2022
quickly helped us push subscription dates for upcoming orders with included a product that is sold out
Jan. 28, 2022
I haven't used the app much yet, but the help crew has been super helpful so far as I am trying to set everything up.
Jan. 28, 2022
Thank you for the quick response. and helping solve the issue I was having quickly and professional.
Jan. 27, 2022
I absolutely love this and the superior support that I receive. I’ve had Recharge for about 3 years now. My business has increase tremendously by having this service as an offering. I recently updated my theme and I am not tech savvy at all. I submitted a request because I couldn’t figure out how to add my widget. Bryan jumped right in an took care of everything. Their response time is instantaneously in my opinion. If you’re looking to grow your business this is a wonderful resource especially for the customers that order on a regular. An they forget to reorder. This will take care of everything for them. An if you want AMAZING Customer Support Recharge is the best option.
Jan. 27, 2022
I moved themes and lost the subscription option on my site, contacted the company and it was done within a day. Sheana was high professional . Highly recommend. Thanks
Jan. 26, 2022
Thank you to Erica for a super quick response and support for resolving a technical customer account issue.
Jan. 26, 2022
I appreciate the prompt response and following through until it was resolved with Adam B. This was regarding the new feature updated of the "Remove Payment" added to ReCharge. In the past, I could delete the payment method but now it requires at least 1 payment to be listed even though I have cancelled a subscription for a customer. April Mills, Examgen Inc
Jan. 26, 2022
Nevena at Recharge was super helpful for my latest bulk edit request. I was told it could take up to 5 business days and it took 1 day, so really rapid work as well. Thanks again to Nevena & Recharge team.
Jan. 25, 2022
Support is amazing and does a great job with their prompt responses and directing where to go in the app!
Jan. 25, 2022
Sarah at Recharge was super helpful and really quick to assist with any queries I had. She installed the app onto a draft theme for a client to ensure that the current site wouldn't be affected. She was very responsive and helpful and I was able to get any questions answered promptly. Thanks a mil guys!
Jan. 23, 2022
Jovana was super helpful in fixing a subscription issue! Great customer service and prompt replies.
Jan. 21, 2022
Recharge is great. Super easy to use. Whenever I've run into something I can't figure out, support is very responsive. The best subscription app for Shopify.
Jan. 21, 2022
I've been using this app in my store for over 2 years now and I couldn't be happier. Not only does the app do exactly what it claims to do, but their support is incredible. I had a bad experience with a developer who caused some issues with my existing subscriptions and Recharge support worked tirelessly to fix it. If you're looking for an amazing subscription app with great support - look no further.
Jan. 21, 2022
So far so good. Customer support (Matt) has been very helpful so far with the onboarding process and has answered all questions. Looking forward to getting our subscriptions live.
Jan. 20, 2022
Good functionality and excellent customer service. I was amazed how quickly I received a response addressing my question.
Jan. 20, 2022
Alex Delgado through Recharge Support provided me with the documentation the identifies the fields used to build the Analytics dashboards. This is a huge help because I'm creating my own dashboards from the API within Tableau so I can be confident that the metrics I'm using align with logic that Recharge defines.
Jan. 20, 2022
The service was pretty quick and efficient. Thank you to Nevena and Milena for assisting me so kindly and willingly.