Recharge Subscriptions
Recharge Payments Trusted Subscription App
Rating
4.6
feedback
1,852
chart
#2,056
All reviews
Rating Breakdown
Jan. 20, 2022
Works as required and the support is second to none. It could be a little more flexible but that can all be overcome with bulk updates.
Jan. 20, 2022
ReCharge is a good app and importantly is an easy out of the box solution for SMEs. Some of their competitors offer powerful solutions, but with great power comes a disgusting amount of effort for essentially exactly what ReCharge provides. Support from Nigel at ReCharge was consistent and comprehensive and he helped us get hundreds of products loaded & live in a matter of days. If you're lucky enough to work with Nigel send him a voucher for a beer or something.
Jan. 19, 2022
This app is awesome, it is really great for businesses and also for customers who don't want to manually order each month. Lots of support from the Erica and the team for setup and any queries. The documentation is great too. Our AOV has increased by 20% since setting this up and it will likely increase further once we convert more customers to subscriptions :)
Jan. 19, 2022
We have had a great experience so far with Recharge and mainly it is because we were assigned to Gordon C for our support contact. We wish we could have been assigned to him right off the bat because we did work without it for a month and the difference he made once he joined our account was huge. He was always willing to jump in and help and we have been able to really ramp up because of all that Gordon has done for our store. Really happy to see that Recharge has this feature and also hires people like Gordon. I am really upset that the support has come to an end so that would be my only wish here - Recharge needs to extend this I think for a little longer to really help business succeed long term.
Jan. 19, 2022
I contacted the team for support on some obscure information, and I was pleasantly surprised that Dalia was able to answer all my questions in a timely manner. Thanks again!
Jan. 19, 2022
Recharge has been great since we made the switch. The interface and customer support, specifically Gordon, have been incredible.
Jan. 18, 2022
While getting all set up Adam B was so helpful. He answered my questions very quickly and gave me very clear and easy to follow directions for problem solving and helping me customize my subscription plan.
Jan. 18, 2022
Dora was able to research my issue and give me solutions that fixed it within a couple of days. Thanks for your help.
Jan. 18, 2022
I used this app for my subscription orders solution. Still learning to use it but the help docs and support is amazing. No wonder the reviews are so good.
Jan. 18, 2022
Support was very helpful with fixing our widget! Brian Nguyen is the . Thanks so much!!!!!!!!!!!!!
Jan. 17, 2022
Recharge Subscriptions has been an intricate part of our Shopify store and business. This app allows us to do everything and anything we need to manage subscription orders while providing the customer with the best experience possible. Recharge does a great job of putting subscription management in the customer's hands with tools like Recharge SMS to reduce churn. We have been very pleased with their capability to consistently optimize features and ensure integrations work with other key technology partners. I use their analytics frequently and their reporting platform is seamless. I could not be happier with Recharge and would highly recommend it for offering your customers the best subscription experience.
Jan. 15, 2022
Support is very friendly and was able to provide me with a resolution to my concern. Please continue the great work! <3
Jan. 14, 2022
As a merchant, getting help form employees of the apps I am subscribed to is very important. Breanna W. went above and beyond to give me exceptional customer service. She was timely, efficient and effective in solving my issue with Recharge. Thus, though the app works well, what is more impressive is the service I got today. Hire more people like Brianna!
Jan. 14, 2022
So far our experience with Recharge has been amazing and much of that is due to our contact Gordon C. We were assigned under him in the first month or so after switching back and he has really helped us get up and running. He continually supports the business and is willing to help at any time. I have been extremely impressed with his knowledge and he has felt like part of our team. I will be really sad to lose him as a resource but he has done wonders for our experience with Recharge so far!
Jan. 14, 2022
We have migrated from another service to Recharge and are very happy with the app. Most of all the support from the Recharge team has been great every step of the way.
Jan. 14, 2022
The app works exactly as promised and their support is amazing. Our developer recently contacted them and they were extremely helpful, knowledgeable and we were able to get our project completed on time. Thanks Recharge!
Jan. 13, 2022
Have been using this app for the past year and a half. We just relaunched our product line and had some issues. Bryan from support was able to solve our issues within a few hours. Excellent software and staff! Would highly recommend!
Jan. 13, 2022
Great support from AJ M. The app works perfectly and our customers are happy with it. Thank you recharge
Jan. 12, 2022
The quality of the product is amazing, the specialize on doing what they do, which is building an feature rich subscription service. Highly recommended.
Jan. 12, 2022
I had a good experience with Sarah S explaining the details on one particular refund case between our business and customer. All in all the app is pretty good.