Recharge Subscriptions App

The best in the business for eComm whether small or big business on Shopify.

Great support team (shoutout Irving!), works well, key to our business. Also shoutout Nick from eShopGenius for consistently helping us through any challenges that require a bit more development!

Customer support is superb which for me is very important!

Very good app for subscriptions. Customer Support is stellar!

Matt was very helpful

Impossible to cancel, unauthorized charges reoccur every month, any attempt to sto failed, had to escalate with Shopify, hopefully that would work

We have recently transitioned to Recharge and everything has been going great thus far. Vinse helped guide us through the migration process very smoothly. Two thumbs up :)

MC was super helpful and ensured both we and the subscriber would be happy with the resolution

Working with Recharge has been great. Straightforward and easy to pick-up, everyone we have worked with has been extremely helpful in getting us on our feet and running.

Excellent customer service - nice not to talk to a bot!

The Recharge services my shopify store uses are ONLY automated services, and for years they only charged ~$40/month. In 2024 they have bumped it up almost $100 MORE a month for same AUTOMATED services. Holding their customers hostage as migrating to another program would be timely and annoyingly difficult.

The communication and customer service experience were extremely disappointing. I received only one email notifying me of a steep price increase to $99 per month. When I contacted Customer Service about being overcharged, they showed little concern for my dissatisfaction, even though the initial notification email had ended up in my spam folder. It's surprising that Recharge wasn't more proactive in communicating such significant pricing changes. A banner pop-up or multiple communication channels would have been more effective in ensuring customers were aware of the new pricing. Overall, a disappointing experience.

Recharge Support is very good!

App itself looks great. Customer service a complete let down. Highly not recommend using this app for this reason alone. Non responsive. Month 3 being billed $499 USD (total $1497 USD) for the app to still not be working correctly on site.

Convenient way to manage subscriptions for customers and increase business opportunities. Customer support has also been great so far!

Great support team, the app is best in class for shopify and the account managers are really helpful with helping you configure, scale and optimise your subscription plans

Easy to use and integrate tool. While issues are rare, anytime we've had to reach out with a question the support team has been wonderful to work with (quick reply times, great resolutions, and thorough follow-up)!

Great app, great experience, great support. New tools and features continuously rolled out to make the platform even stronger.

Everything about Recharge is a class act. I used them while my business was active, and had a great experience setting up subscriptions and collecting recurring revenue from customers. Very simple and easy to use. I did end up having to close my account and worked with Bryan Nguyen who was a HUGE help and support with getting some charges reversed. It's very rare in the SaaS world to get refunded for anything, and Recharge made me feel like a valued customer by taking care of that for me. All in all, great app, great support. I'll be back if I ever open a product-based business again!

We had a great experience with Jairus Streight, he was super supportive, and our onboarding process was smooth. I would highly recommend Jairus as your onboarding manager.