Recharge Subscriptions
Recharge Payments Trusted Subscription App
Rating
4.6
feedback
1,852
chart
#2,056
All reviews
Rating Breakdown
Review RSS Feed
May 27, 2022
Often when I reach out to ReCharge they will fix the problem for me. It's great! This allows me to get back to the customer so much quicker- Thanks Nena!
Dec. 21, 2021
Received excellent service from Tigist when experienced an issue with a customers account. She responded promptly.
Dec. 21, 2021
Great app, great support. UI/UX could be better for both customers and admin. Will continue to use and recommend.
Dec. 21, 2021
We have used this app for over a year and only ever had 1 problem with it. That one problem was on our end, but their customer support still helped us get it fixed within 2 hours regardless.
Using app
Almost 2 years
Total reviews
2
Average rating
5.0
Dec. 20, 2021
I switched from Bold and I'm very happy I did. Improved analytics, checkout flexibility, and bundling.
Dec. 20, 2021
Helpful customer service. They went above and beyond to find a solution to my use case! I use them for both pre-paid and recurring subscriptions.
Dec. 20, 2021
I've been really pleased with Recharge - it's a great programme and has excellent customer service. Tigist was so quick and helpful with the most recent issue I had. She updated me that she was working on the task and again when it was done. She did exactly what I asked of her and was so friendly in the process too. Really pleased with the service!
Dec. 18, 2021
This app is relatively easy to setup and manage, and works quite well. However, there are couple things that would need to be addressed: 1) the Recharge app creates a duplicate of the original product, which leads to unnecessary the clutter in the Products list, and 2) once you add the product to Recharge's product or ruleset list, the name (title) of product will not be updated there, if you change it - you'll have to remove then re-add same product for updated name to show up on Recharge mode, which is cumbersome. It would be nice to have name updatable along with other parameters, or have an ability to edit it within Recharge's own product or ruleset lists.
Dec. 17, 2021
ReCharge is the best subscription app around, and everyone knows it. The thing that really sets them apart though is their support. Would absolutely recommend to anyone looking to utilize subscriptions for their store.
Dec. 16, 2021
Support was great and was able to answer my questions very quickly and get things working the way they are supposed to!
Dec. 16, 2021
Great customer support when we were having an issue. I'd recommend it because they have thought of a lot of scenarios in their programming and they're willing to help when something doesn't go according to plan.
Dec. 16, 2021
With many thousand products to go live Milica was very helpful with our onboarding. Thanks for your help.
Dec. 15, 2021
Hi, recharge is an excellent app and service that makes it simple to easily manage subscriptions. Moreover, the support team at recahrge are fantastic! I have had only the best support from their support staff, they are professional, reliable and swift!
Dec. 14, 2021
Quick response time and gave clear instructions on how to fix our issue! We always have a great experience with the Recharge support team.
Feb. 3, 2022
Always receive helpful support and knowledge from the team. Christian was extremely fast and provided the exact answer I was searching for. 100% satisfied! Thank you again!
Dec. 14, 2021
The Recharge team was instrumental in getting us set up with Recharge quickly in the busiest time of the year. Our Growth Account Manager was fantastic at answering any questions in a timely manner, complete with Loom videos to show how to set things up following best practices.
Dec. 14, 2021
This is the best customer service EVER. they are so fast and helpful. i wish all shopify apps could have this level of service and response time.
Dec. 13, 2021
I had an issue installing the app and Meredith and the team very efficiently took care of all for me, I would recommend the Customer Services
Dec. 13, 2021
I'm impressed with the tech support provided by Recharge. I had an issue and it was solved quickly and easily. Their tech support is easy to contact and that's a big plus!