Recharge Subscriptions App
Smarter subscriptions powering your growth & retention
Rating
4.8
feedback
2,049
chart
#2,046
All reviews
Review RSS Feed
Oct. 3, 2023
Renata V was so quick and efficient when helping my solve a major glitch on our product pages.
Thank you so much for the five star review & the shout-out to Renata! We're big fans of hers too! - Ty Bailey | VP of Services
Feb. 6, 2024
Quick responses
Thank you for taking the time to provide us with your feedback. - Ty Bailey | VP of Services
Sept. 30, 2023
Fantastic app. Very easy to use. Amazing support - fast to respond and always very helpful. I highly reconnend this app.
We appreciate the positive review. Thank you so much! - Ty Bailey | VP of Services
Sept. 29, 2023
So far it does what I need it to do for a great price. Customer service when I was having a technical error was quick, friendly and solved the issue.
Thank you for the shout-out to our hardworking Support Team. We're glad that you've had a five star experience with Recharge. - Ty Bailey | VP of Services
Sept. 29, 2023
Thank you for taking the time to leave us a review! - Ty Bailey | VP of Services
Dec. 31, 2025
Absolutely horrible customer support - it's impossible to find, they just want you to talk to their bot
We're glad that you've had a good experience with Recharge so far. Thank you for the positive review! - Ty Bailey | VP of Services
Sept. 28, 2023
Very nice subscription platform with great support!
Thank you for the shout-out to our hardworking Support Team. We're glad that you've had a five star experience with Recharge. - Ty Bailey | VP of Services
Sept. 27, 2023
Excellent development work from Nick and the team at E-shop Genious. REally good communication, responsiveness and problem solving skills - they achieved what other developers said was not possible. I highly recommend Nick and the team!
Thank you for taking the time to leave us a review! - Ty Bailey | VP of Services
Sept. 27, 2023
We're beyond thrilled with all the support we've received from Recharge. Our move was a complicated one, as we have a unique subscription model that we were hoping Recharge could help us uncomplicate. We've already seen an increase in conversion over our old website and couldn't have done it without the amazing team at Recharge. A big thank you to Vinse, who supported us every step of the way. He went above and beyond to answer all my questions, help me find solutions and more. He was an absolute gem. A big thank you to Nick and Mat as well, who played a big part in getting us moved over!
Thank you for taking the time to leave us a review - and for your shout-out to Vinse! - Ty Bailey | VP of Services
Sept. 26, 2023
We recently acquired a new line of business and needed to migrate their legacy subscriptions into our own Recharge account leveraging Shopify. Our implementation engineer, Vinse Ridenour, was absolutely tremendous. He was knowledgeable, detailed, professional, and always provided answers to all our questions. He proactively ensured our migration was a complete success. A shining example of the caliber of talent supporting the Recharge platform and their customer base.
Thank you so much for taking the time to leave a review and a shout out to Vinse. We're glad to hear that he was able to assist in a smooth migration process for you. - Ty Bailey | VP of Services
Sept. 26, 2023
Jaden was super supportive and quickly helped me solve an issue that had been ongoing for a few months! I really appreciate the help and support I received!
We appreciate the shout-out to Jaden. Thank you for taking the time to leave a review! - Ty Bailey | VP of Services
Sept. 26, 2023
Ha sido un autentico palcer contactar con Eduardo Mallmann, me ayudó en todo momento, me xplicó claramente lo que tenía que hacer, siempre amable, eficaz y eficiente, le animo a segur así, da gusto al otro lado encotrarse con gente tan resolutiva con él, con sus prontas respuetas
Thank you for taking the time to leave us a review - and for the shout out to Eduardo! - Ty Bailey | VP of Services
Sept. 25, 2023
Great customer service!
We appreciate the shout-out to our Support team. Thank you for taking the time to leave a review! - Ty Bailey | VP of Services
Feb. 15, 2024
Updated Review: Buyer beware!!! I was very happy with recharge until they significantly increased the monthly cost of the app without any notification whatsoever. We went from paying around $8/month to paying $118/month, and if I did not keep a close watch on the company's finances then this would have gone unnoticed, greatly affecting our bottom line. I understand that costs increase, but to not send out any sort of notification and to try to sneak it by is extremely upsetting. Do not download this app unless you are willing to risk a 100% cost increase without any notice. Old review: I love recharge! It works great with my store and the customer service is awesome. Definitely recommend to anyone considering!
We're glad to hear that you've had a five star experience with Recharge! Thank you for taking the time to leave us a review. - Ty Bailey | VP of Services
Sept. 22, 2023
Great product and customer service! Kiki helped me out quickly.
Thank you for the five star review - and for the shout-out to Kiki! We're glad to hear that you've had a good experience with Recharge. - Ty Bailey | VP of Services
July 24, 2024
Great subscription app !
Thank you for the five star review! - Ty Bailey | VP of Services
Sept. 21, 2023
Renata V. was very helpful and efficient! Thank you!
Thank you for the review and the shout-out to Renata! We think the highest of her as well! - Ty Bailey | VP of Services
Sept. 20, 2023
Top Notch migration. Vinse made the process straight forward and it went as smooth as we could ask for. highly recommend to fellow Ecom brand owners.
We are glad to hear that you had a smooth migration experience with Vinse. Thank you for the review! - Ty Bailey | VP of Services
Sept. 19, 2023
Excellent onboarding service by Hoa. His knowledge of Recharge and what we needed helped to navigate us through setting up a new store in Shopify but also in bringing over legacy subscriptions from Woo. Thanks Hoa and the Recharge team for everything.
Thank you for taking the time to leave a review of your experience with Hoa. We are glad to hear that our team was able to facilitate getting your store up and running. - Ty Bailey | VP of Services