Recharge Subscriptions App for Shopify

Recharge Subscriptions App

Smarter subscriptions powering your growth & retention
Rating
4.8
Feedback
2,162
Reviews
Chart
#917
Shopify

All reviews

1 / 5 Share
Feb. 19, 2024

Increased price with no warning! £79.60 a month. Absolute con! I think they are hoping most businesses won't notice or bother chasing refund.can only close account by requesting them to do it! Stay away!

Store Using app Total reviews Average rating
Nurtured By Nature Over 1 year 2 3.0
Developer Reply

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do. Support: https://support.rechargepayments.com/hc/en-us/requests/new - Ty Bailey | VP of Services

5 / 5 Share
Feb. 20, 2024

Store Using app Total reviews Average rating
Hårklinikken Denmark Over 3 years 1 5.0
Developer Reply

Thank you for the five star review! - Ty Bailey | VP of Services

5 / 5 Share
Feb. 19, 2024

My issue was resolved quickly and efficiently!

Store Using app Total reviews Average rating
Aim For Wellbeing Over 1 year 1 5.0
Developer Reply

We are very grateful for your five star review! - Ty Bailey | VP of Services

5 / 5 Share
Feb. 16, 2024

Miley W | Recharge Technical Support was incredible to work with. She was patient and solved my problem on her end which was a big lift off of my shoulders.

Store Using app Total reviews Average rating
3rd Bird Kombucha Over 1 year 2 5.0
Developer Reply

Thank you so much for the review and the shout out to Miley! - Ty Bailey | VP of Services

5 / 5 Share
Jan. 15, 2026

Gave quick and timely answer to edge case behavior inquiry

Store Using app Total reviews Average rating
Tinker Coffee Co. Over 2 years 1 5.0
Developer Reply

Thank you for the five-star review and the shout-out to our hardworking team! - Ty Bailey | VP of Services

1 / 5 Share
Feb. 16, 2024

Charged me 100$ per month for my subscription without my approval. Extremely dishonest company to long time customers. DO NOT USE.

Store Using app Total reviews Average rating
Sock Bro Over 2 years 2 3.0
Developer Reply

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do. Support: https://support.rechargepayments.com/hc/en-us/requests/new

5 / 5 Share
Feb. 20, 2024

Charged me $99 without approval. No warning, no updates stating it was switching to paid subscription. ...Update.. they refunded the money the was charged in error.

Store Using app Total reviews Average rating
Ma'at42 Life Over 2 years 1 1.0
Developer Reply

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do. Support: https://support.rechargepayments.com/hc/en-us/requests/new

5 / 5 Share
Feb. 14, 2024

Jairus did a fantastic job of onboarding and migrating. Thanks for the assistance.

Store Using app Total reviews Average rating
Medshop Australia 7 months 3 5.0
Developer Reply

We appreciate you taking the time to leave a review and a shout out for Jairus! - Ty Bailey | VP of Services

5 / 5 Share
Feb. 14, 2024

Without a doubt the best subscription app on Shopify. Still has space for improvement, specially in regards to the Bundles feature. However Recharge has improved a lot in terms of adding new features the last year.

Store Using app Total reviews Average rating
Scentmore Over 1 year 8 3.5
Developer Reply

We appreciate you taking the time to leave a review! - Ty Bailey | VP of Services

4 / 5 Share
Feb. 14, 2024

Store Using app Total reviews Average rating
Fuglen Coffee Roasters Oslo Over 3 years 1 4.0
Developer Reply

Thank you for the review! - Ty Bailey | VP of Services

5 / 5 Share
Feb. 13, 2024

We have used a few different subscription apps and got a recommended recharge form a marketing agency when our current vendor failed to deliver. At the start, we were looking at 10k of dollars in implementing recharge but thanks to the support of John M from the Customer Service team, we successfully implemented the app by ourselves self saving loads of money! They went the extra mile to help us with customizations on our theme to make recharge even more efficient. - These guys don't mess around with top-notch US-based support, that's a rarity these days.

Store Using app Total reviews Average rating
Nectr.Energy About 2 months 3 4.3
Developer Reply

Thank you so much for leaving a five star review! - Ty Bailey | VP of Services

5 / 5 Share
July 2, 2024

Recharge has been a great partner for our business in helping us manage and build our subscriber base. They are always looking for new creative ways to offer more which I love! The support team is helpful and effective at problem solving when issues arise.

Store Using app Total reviews Average rating
Binto Over 1 year 3 5.0
Developer Reply

We appreciate you taking the time to leave a review! - Ty Bailey | VP of Services

3 / 5 Share
Feb. 14, 2024

They gave me my refund of surprising new charges after 7 days back and forth with Shopify support and them.

Store Using app Total reviews Average rating
NETER NATURALS Over 1 year 4 4.0
5 / 5 Share
Feb. 9, 2024

Awesome support!

Store Using app Total reviews Average rating
Happiness Project 22 days 6 5.0
Developer Reply

Thank you for the five star review and the shout out to our support team! - Ty Bailey | VP of Services

5 / 5 Share
Feb. 8, 2024

Roberto was very patient with my problem and helped me out immediately. Thank you!

Store Using app Total reviews Average rating
animailadventures Almost 2 years 3 5.0
Developer Reply

We appreciate you leaving us a review! - Ty Bailey | VP of Services

5 / 5 Share
Feb. 8, 2024

Store Using app Total reviews Average rating
Batmaid Club About 3 years 2 5.0
Developer Reply

Thank you for the five star review! - Ty Bailey | VP of Services

4 / 5 Share
Feb. 7, 2024

Customer service team is excellent! Really proactive and quick with solving issues and providing assistance

Store Using app Total reviews Average rating
Shine+ Drink About 4 years 3 4.7
Developer Reply

Thank you for taking the time to leave us a review! - Ty Bailey | VP of Services

3 / 5 Share
Feb. 15, 2024

Moved from Skio and it took alot longer than I expected. Jairus was good and nice but left our site with a laggy add to cart and our subsription portal is now not working for our customers so I have had to manually do it for the past week. Would have been much easier staying with skio

Store Using app Total reviews Average rating
Matcha Made About 1 year 2 5.0
Developer Reply

We appreciate the five star review and the shout out to Jairus! - Ty Bailey | VP of Services

5 / 5 Share
Feb. 7, 2024

Easy to use and always easy to contact and get help when needed!

Store Using app Total reviews Average rating
Hatchet Coffee Over 5 years 1 5.0
Developer Reply

We're glad to hear about your positive experience with Recharge! - Ty Bailey | VP of Services

5 / 5 Share
Feb. 6, 2024

Best in the biz. We have had so much success with the Recharge Subscriptions app and just transitioned the app to our new Shopify 2.0 instance. We could not have achieved the growth or level of user experience on our D2C site without them, and the support team is always a pleasure to collaborate with.

Store Using app Total reviews Average rating
NOKA About 8 years 6 5.0
Developer Reply

We're glad to hear about your positive experience with Recharge! - Ty Bailey | VP of Services

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