Recharge Subscriptions App
All reviews
I just love love love this APP! I installed this when I opened my store and it has been nearly seamless. If I can a question of concern, Customer service is very quick and thorough to resolve my issue. I will continue with Recharge as long as they suit my needs! Thanks so much!!!
Thank you so much for the review! - Ty Bailey | VP of Services
Nena was very helpful in resolving my issue and answering my questions.
We really appreciate you taking the time to leave a review. - Ty Bailey | VP of Services
L'application est passée à 100€ par mois, du jour au lendemain, sans informer qui que ce soit. C'est une facturation abusive, tout simplement. L'application est très chère et son tarif n'est pas fait pour les petites entreprises.
Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do. Support: https://support.rechargepayments.com/hc/en-us/requests/new - Ty Bailey | VP of Services
Recharge has been a really effective service to use for selling subscriptions. Their support team is very responsive and helpful with our questions. There are some limitations with the service, but overall we've enjoyed using Recharge for over 5+ years!
We're so glad to hear about your positive experience. Thank you for sharing! - Ty Bailey | VP of Services
Recharge has been wonderful to work with. They are always providing great technical support and service and are always releasing new features. I really like working with them.
Thank you so much for taking the time to leave a review! - Ty Bailey | VP of Services
Ótimo atendimento
We appreciate the five star review! - Ty Bailey | VP of Services
Great app, really help us up our subscription game. Just had to deal with customer service and they got it all sorted on live chat. would highly recommend.
Thank you so much for the five star review! - Ty Bailey | VP of Services
Great app, easy to use and the support is super helpful! Zachary was very nice!
We're glad to hear about your positive experience! - Ty Bailey | VP of Services
My experience was a 5 star! Amber P was super attentive and quick to respond and solve my problem. Thank you so much Amber! :)
Thank you for taking the time to leave a review and a shout out to Amber! - Ty Bailey | VP of Services
Great help from Miley, great Customer Success !
Thank you for taking the time to leave a review and a shout out for Miley! - Ty Bailey | VP of Services
Great app, easy to use. Always improving the experience.
We appreciate the review! - Ty Bailey | VP of Services
Thank you Malik!
Thank you for taking the time to leave five stars and a shout out for Malik! - Ty Bailey | VP of Services
Vuk was great - sorted out issue out straight away - thanks, Vuk!
We appreciate the five stars and the shout out to Vuk! - Ty Bailey | VP of Services
If you run a subscription box business through Shopify, Recharge is the place to go. We have been using Recharge since 2016 and have had almost 0 issues or concerns. When there is a concern that arrives, they respond quickly. 5 Stars!
It's great to hear about your positive experience! Thank you for sharing. - Ty Bailey | VP of Services
Pierre L. from Recharge Technical Support was extremely helpful. Easy to follow instructions with screenshots and a very prompt response.
We're glad to hear about your great experience with Juan! - Ty Bailey | VP of Services
We briefly installed this app 18 months ago when it was free, but never actually used it. We were therefore shocked to discover that Recharge had billed $99 to our Shopify account last month. We have contacted Recharge numerous times and they have promised to refund. However, we have still not received a refund to our Shopify account. We have been back and forth between Recharge and Shopify customer services. Shopify tell them to refund us. Recharge say they will refund but the refund never materialises. We are extremely surprised that an app on Shopify is allowed to operate like this.
I appreciate you taking the time to leave a review. I'll be in communication with my team regarding the concerns you have surfaced. - Ty Bailey | VP of Services
Amazing and flawless activation! Thank you Jairus, for giving customized feedback and recommendation and really going above and beyond supporting not just our launch but our overall retention strategy! Also would like to say thank you to Nicky and Deb of Sales Team for the wonderful walkthrough
Really appreciate you taking the time to leave a review and a shout out for our team. - Ty Bailey | VP of Services
Used them for years and will continue to do so. Support is top notch and they make it easy.
Thank you for taking the time to leave us a five star review! - Ty Bailey | VP of Services
Jairus was super helpful!
We appreciate the five stars and shout out to Jairus! - Ty Bailey | VP of Services
Even before signing up, I had a very attentive conversations with Drew that made sure the service was suited to our needs. Then once onboarding, we had a really attentive and fast onboarding experience from Meredith where she was there to help with any questions whenever. Thank you both!
We appreciate you taking the time to leave a review and a shout out to our valuable team members! - Ty Bailey | VP of Services
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