Recharge Subscriptions App

Fantastic, really patient and helpful

Ivan did a great job helping me navigate through the problem. Excellent service.

Jairus was an amazing support during our onboarding process, going above and beyond to educate us on platform capabilities and integration questions. Very happy with the outcome and a successful go-live!

We've been using Recharge for our subscription needs and couldn't be more impressed. First off, their customer support is top-notch. Anytime we've had a question or needed assistance, they've responded promptly and with real solutions. It's reassuring to know they're there to support us. The subscription service itself is excellent. We're on the regular tier, and it's been perfect for our needs. Managing subscriptions has never been easier, and our customers appreciate the seamless experience. Recharge's platform is intuitive and reliable, making it a breeze to set up and maintain subscriptions. Moreover, Recharge consistently adds value. Their features are robust, and they're always improving the platform based on user feedback. We appreciate a company that listens and evolves with its customers. Irving is great for customer support too. We really appreciate his work.

Very happy, great support and very fast! Thanks

We just migrated to Recharge, and were blown away with the service Jairus provided to make sure we had the best migration experience! It was seamless and organized. Thanks!

We have used Recharge for a couple businesses. The process is easy and works well, but the customer service is what stands out. Very responsive and helpful when I've needed them.

I would highly recommend Recharge to any company looking to move into subscriptions. The product itself is fantastic but the onboarding team are even better. Arlon was incredibly helpful from start to finish.

Support was super helpful with multiple issues within the same chat. Very productive support session!

Great service, thank you!

Recharge has played a pivotal role in our journey to success. With its user-friendly interface and dedicated staff, Recharge has streamlined our operations and made our lives significantly easier. Trystan Plunkett has been an invaluable ally, offering unwavering support whenever we require assistance, no questions asked.

Tim was very professional and helpful. He resolved the issue immediately.

Great app, runs very smoothly, intuitive to use and support staff are SO helpful, especially Roberto + Nena!

Nena was so fast to respond and fix my issue. Great service!!

Easy onboarding process. Jairus was very helpful.

Fonctionne bien mais les abonnement sont trop dispendieux.

Nena was helpful in providing the information I needed. Thanks!

Recharge has been a good app. There have been a few tiny glitches but the suppport team has been very timely with quick fixes and good communication. If there were something to improve upon, more UX testing with "normal" users on customer side. Some of our customers are able to manage their subscriptions easily, but we still have a number who are confused and we help with our support team.

Fantastic Support and Fully Featured for all types of subscription businesses. Their support is top notch and will continue working thru solutions above and beyond what most vendors would do, even for integrations to other platforms.

Would not use again. Changed their billing cycles without informing customers. (They did say they sent emails but I had not received any). Last month they had billed me (a month late) for the app after they went paid, but again, I did not know that they were changing their billing. Getting a refund was difficult. Once refunded I removed the app never to be used again. You'll imagine my surprise when a month later I am billed again for the recharge app, that has been uninstalled for over a month now. I'd highly recommend a different app just based on this experience. Edit Update after response: Based on their reply it is easy to understand that recharge has been a difficult company to work with. My review was not a complaint about the app graduating to a paid app. My review IS however a complaint of their lack of communication, not informing me I was getting moved to this plan in any way whatsoever, improper billing cycles, improper billing, and unwillingness to accept the facts as they have played out. Please re read my review recharge, I have been working within your customer service parameters, and they have failed. On the customer service side, the individual I have dealt with this time around has been great, but unfortunately she must be getting bad information, as she was told my requested refund was completed (it wasn't).