Recharge Subscriptions App
All reviews
Thank you so much for the five stars! We're thrilled you're having a great experience with Recharge and we look forward to continuing to support your business.
Thank you for another five star review, MuscleTech! We truly appreciate your continued support and we're always here if there's anything you need.
Arlon provided excellent support during the implementation of our Subscription Program. He was consistently responsive, attentive to our specific requirements, and proactive in offering clear and effective solutions.
Thank you so much for this thoughtful review! Arlon is exactly the kind of teammate we love to brag about and knowing he showed up for you throughout your entire subscription implementation with attentiveness and proactive solutions is so wonderful to hear. We wish you all the best with your subscription program and we're here every step of the way!
amber is great! she was extremely helpful in helping me navigate a confusing problem I was dealing with.
Amber is a rockstar and we are so happy she was able to help you work through a tricky problem! Nobody likes feeling confused and we're glad she could bring some clarity and get you to a good place. Thank you for the kind words and for taking the time to share your experience!
Support have been very helpful.
Thank you for the five stars! We're so glad our support team has been helpful and we'll always be here when you need us.
Friendly and fast support, good standards this company has. I like that the agents talk friendly and not the formal corporate scripts.
This genuinely made us smile! We believe great support should feel like a real conversation, not a script, so hearing that our agents are hitting that mark means a lot to us. Thank you for taking the time to share this and for the kind words about our team.
We're loving this Recharge subscription app. Helps centralize our subscription management and customer experience from visit to purchase to post-purchase. Huge value add! Vince was amazing at helping us migrate over. Definitely ask for him! ~Skin At Peace
This is wonderful to hear. I’m glad the platform has helped centralize your subscription experience and that Vinse made your migration smooth and successful. Ty Bailey | VP of Services
Arlon and the migration team did an excellent job with helping us seamlessly move our clients from our old subscription platform to ReCharge. We had a solid project plan and Arlon helped us manage risk by ensuring our go live dates are realistic and we were able meet our deadlines without a hitch. 10/10.
This is great feedback. I’m glad Arlon and the migration team were able to guide you through a smooth transition and keep everything on track from planning through launch. Ty Bailey | VP of Services
Juan came in, explained everything, showed me how to navigate the software, and once the main issue was resolved, he emailed me to follow up the ensure that it didn't happen again. Great service!
Thank you for sharing this. I’m glad Juan took the time to walk you through everything and followed up to ensure the issue stayed resolved. Ty Bailey | VP of Services
Recharge is working very well for us. The support we received recently from Matt was outstanding and made a big difference. Kudos to him and his team.
Appreciate the kind words. I’m glad Recharge has been working well for your team and that Matt’s support made a meaningful impact. Ty Bailey | VP of Services
Thanks for the five-star rating. We’re grateful to be working with you. Ty Bailey | VP of Services
Thank you for the five-star rating. We appreciate your support and partnership. Ty Bailey | VP of Services
Wilson was so helpful while we added the Referrals Program to our site and connected it to Klaviyo so that the unique Recharge links for each customer appeared in the individual Klaviyo emails. He always replied promptly, listened to my exact questions and offered me solutions, even sending screen shots and movies.
Thank you for such a detailed review. I’m glad Wilson was able to support you through the referrals setup and Klaviyo integration with clear guidance and responsiveness. Ty Bailey | VP of Services
Thanks for the strong rating. We’re happy to support your subscriptions. Ty Bailey | VP of Services
I spoke with Duska from the Technical Support team today, and it was genuinely one of the best customer service experiences I’ve ever had. I had been trying to get this issue resolved for several weeks without success, but she was the only one who managed to identify, follow up and fix the problem. Thank you so much!
This is wonderful to hear. I’m glad Duska was able to step in, stay persistent, and ultimately resolve an issue that had been ongoing. Thank you for recognizing her effort. Ty Bailey | VP of Services
Jaden was very kind and super helpful! Solved all of my problems very quickly and efficiently!
Appreciate you recognizing Jaden’s help. I’m glad she was able to help towards a resolution. Ty Bailey | VP of Services
Thank you for the five-star rating. We appreciate your support. Ty Bailey | VP of Services
The recharge chat support is the best and quickest support I could get. Darius Johnson from the recharge team helped me by providing suggestions for my company which was very useful for me. He also suggested I should use the change log and I subscribed for it to be on top of all changes that could be helpful for us. Thank you recharge team! Appreciate it!
Thank you for the thoughtful review. I’m glad Jack was able to help with your specific request and provide quick, effective support. Ty Bailey | VP of Services
I find it a very effective application for our stores. The support available is also excellent. I highly recommend.
Appreciate your feedback. I’m glad the platform has been effective for your stores and that support has been strong. Ty Bailey | VP of Services
Jack was very prompt and helped me solve my issue with ease!
Thanks for the kind words. I’m glad Jack was able to help you quickly and resolve your issue. Ty Bailey | VP of Services
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