All reviews

Rating Breakdown

  • 5
    87% (1,784 ratings)
  • 4
    5% (107 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (116 ratings)

Reviews with Text

  • 91% (1,862)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 27, 2025

I love using Recharge for my business. It’s easy to use, and their customer service is always great. I would definitely recommend them!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

This is wonderful to hear. I’m happy Recharge has been easy to use and that our customer service continues to meet your needs. Ty Bailey | VP of Services

5 / 5 Share

Nov. 26, 2025

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the five stars. We’re happy to know Recharge is working well for you. Ty Bailey | VP of Services

5 / 5 Share

Nov. 26, 2025

Gary was exceptionally helpful with the issue we were facing. Took me through step by step and waited with me till the issue was resolved!

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing this. I’m glad Gary took the time to guide you step by step and ensure everything was fully resolved. Ty Bailey | VP of Services

4 / 5 Share

Nov. 26, 2025

Using app

Almost 3 years

Total reviews

2

Average rating

4.5

Developer Reply

Appreciate the four-star rating and your feedback. We’ll keep working to make your experience even better. Ty Bailey | VP of Services

5 / 5 Share

Nov. 25, 2025

Store

R&R CBD

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the strong rating. We’re glad to have you as part of the Recharge community. Ty Bailey | VP of Services

5 / 5 Share

Nov. 25, 2025

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the five-star rating. We appreciate your trust and partnership with Recharge. Ty Bailey | VP of Services

5 / 5 Share

Nov. 24, 2025

Jayden was amazing! Above and beyond, give him a raise before a competitor poaches him.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Appreciate your kind words about Jayden. I’m happy he went above and beyond to make sure your issue was handled completely. Ty Bailey | VP of Services

5 / 5 Share

Nov. 24, 2025

malik the support agent helped me alot and satying in the chat until everything was perfect

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. I’m glad Malik stayed with you through the entire process and made sure everything was perfect before wrapping up. Ty Bailey | VP of Services

5 / 5 Share

Nov. 21, 2025

Customer support is top tier! Ran into a slight hiccup and Yajaira T. had us sorted out in seconds. 30 seconds with support and now everything is working very smoothly. Very positive experience.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing this. I’m glad Yajaira could resolve your issue so quickly and that the experience was such a positive one. Ty Bailey | VP of Services

5 / 5 Share

Nov. 21, 2025

Above and beyond! Vinse was generous with his schedule and time to help make our migration a success. I appreciate being matched with a specialist that THOROUGHLY understands Recharge.

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

I appreciate your kind words. It’s wonderful to hear Vinse went above and beyond to make your migration successful. I’m glad you felt supported throughout the process. Ty Bailey | VP of Services

5 / 5 Share

Nov. 20, 2025

Had a great experience with Recharge, MJ was super helpful and gave me great gudience to sort out the issue at hand.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the thoughtful feedback. I’m glad MJ provided great guidance and helped resolve your issue quickly. Ty Bailey | VP of Services

5 / 5 Share

Nov. 20, 2025

great help from Jake - thank you!

Using app

About 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for recognizing Jake’s help. He’s a great teammate, and I’m happy he made a difference for you. Ty Bailey | VP of Services

5 / 5 Share

Nov. 19, 2025

Using app

Over 3 years

Total reviews

7

Average rating

4.9

Developer Reply

Thanks for the five stars. We appreciate your trust and continued partnership. Ty Bailey | VP of Services

5 / 5 Share

Nov. 19, 2025

Great customer support, but the app is difficult to use if you want a lot of variants, and customer ability to change their basket.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the honest feedback. I’m glad our customer support has been strong, and I appreciate you sharing insights on usability. We’re always looking for ways to make complex subscription setups simpler. Ty Bailey | VP of Services

5 / 5 Share

Nov. 19, 2025

Great support just now around dashboard info an migration of data from shopify; thanks

Store

Naturaw

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Appreciate your note. It’s great to hear our support team could help clarify dashboard details and ensure your migration from Shopify went smoothly. Ty Bailey | VP of Services

5 / 5 Share

Nov. 18, 2025

It's been a great app so far. Customer support is really helpful.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. I’m glad the app has been working well for you and that our support team has been consistently helpful. Ty Bailey | VP of Services

5 / 5 Share

Nov. 18, 2025

Amazing app and incredible support! My store is growing quickly and all thanks to the simple and supportive ways this app is helping us! Thank you

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the great feedback. I’m so happy to hear Recharge has supported your growth and that our team has made a positive impact. Ty Bailey | VP of Services

5 / 5 Share

Nov. 18, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Appreciate the five-star rating. We’re proud to partner with you and support your subscription program. Ty Bailey | VP of Services

5 / 5 Share

Nov. 18, 2025

Shout out to John M and Norm on the customer support team. Always so diligent and helpful.

Store

Perelel

Using app

Over 5 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for recognizing John and Norm. I’m glad they’ve been diligent and helpful in supporting your team. Ty Bailey | VP of Services

5 / 5 Share

Nov. 17, 2025

Switching subscription apps is usually one of those things you mentally prepare for because something always goes sideways. That’s why our experience with ReCharge has been such a pleasant surprise. We migrated over from another competitor, and ReCharge didn’t just “help” — they genuinely took ownership of the process. They walked us through each stage, flagged what to expect, and handled all the weird little details that usually cause headaches. The migration ended up being way smoother than we imagined. What I appreciated most is how they didn’t disappear once we were live. Their post-migration support has been consistently solid — quick replies, clear answers, and a real willingness to jump in whenever something pops up. This has been especially meaningful because we were ReCharge customers years ago, and back then, customer support was honestly our biggest frustration. It feels like they’ve completely turned that around. The difference is huge.

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

This is such a thoughtful and detailed review. I’m thrilled to hear that your migration and post-launch experience have been smooth and well-supported. It’s great to know that the improvements we’ve made over the years have made a real difference for your team. Thank you for coming back to Recharge and for trusting us again. Ty Bailey | VP of Services