All reviews

Rating Breakdown

  • 5
    87% (1,734 ratings)
  • 4
    5% (105 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (17 ratings)
  • 1
    6% (111 ratings)

Reviews with Text

  • 92% (1,826)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 4, 2025

Max was very fast to answer and helped me resolve my problem within SECONDS and NOT MINUTES! He also went above and beyond taking the matter into his own hands and doing it all by himself by me giving him collaborator access. I would do 10 stars if i could.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing this. I’m glad Matt was able to resolve your issue so quickly. We appreciate the enthusiasm and your support. Ty Bailey | VP of Services

5 / 5 Share

Oct. 10, 2025

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Appreciate the strong rating. We are grateful for your continued partnership. Ty Bailey | VP of Services

5 / 5 Share

Oct. 9, 2025

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the five stars. We are proud to support your subscriptions. Ty Bailey | VP of Services

5 / 5 Share

Oct. 9, 2025

Recharge is a great app with subscription services for your storefront. Highly recommend and great customer service team as well, should you encounter any errors or issues. Thank you Yajaira for being extremely helpful.

Store

Uchie

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words. I am happy to hear Yajaira provided such helpful support and that Recharge has been a great fit for your storefront. Ty Bailey | VP of Services

5 / 5 Share

Oct. 9, 2025

I want to give huge credit to Irving from the Recharge technical team for his exceptional support. His patience, and persistence were next level. We hit several complex integration challenges that could easily have pushed us to switch to their competitor but Irving didn’t give up! Thanks to his commitment, our Recharge setup is now running perfectly and we can confidently scale without disruption. Irving truly represents what great technical support should be. Thank you again for going above and beyond!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

This is an incredible review. I am so glad Irving’s persistence and dedication helped your team overcome those technical challenges. Thank you for recognizing his hard work and for continuing to trust Recharge. Ty Bailey | VP of Services

5 / 5 Share

Oct. 9, 2025

Customer service was professional and Ola helped with subscription CSS.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback. I am happy Ola was able to provide professional and helpful support. Ty Bailey | VP of Services

5 / 5 Share

Oct. 9, 2025

The support on this app is genuinely first-class. Anytime we’ve needed help, the team has been quick and reliable, especially Nikola which makes a huge difference when you’re working with something this feature-rich. The app itself is solid and has made it easy for us to automate our subscription model, giving us the confidence to scale as part of our wider strategy.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the detailed review. It is wonderful to hear how Nikola and the team have supported your growth and made automation simple to scale. Ty Bailey | VP of Services

5 / 5 Share

Oct. 8, 2025

AJ is awesome love all of his support and ability to teach me

Using app

Almost 8 years

Total reviews

6

Average rating

4.8

Developer Reply

Appreciate your kind words about AJ. He has a real gift for making things clear and I am glad you have benefited from that. Ty Bailey | VP of Services

5 / 5 Share

Oct. 8, 2025

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the support and the great rating. We are happy to have you with us. Ty Bailey | VP of Services

5 / 5 Share

Oct. 8, 2025

Store

DRYLL

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the five-star rating. We appreciate your continued trust in Recharge. Ty Bailey | VP of Services

5 / 5 Share

Oct. 6, 2025

Recharge has been amazing. 10x our LTV. Support is really great. They take the time to walk me through every issue and relevant opportunity.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

This is fantastic to hear. We are so happy Recharge has helped grow your business and that the team continues to provide detailed, thoughtful support. Ty Bailey | VP of Services

5 / 5 Share

Oct. 6, 2025

Amazing support, thank you so much!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind words. I am glad our support team could provide the help you needed. Ty Bailey | VP of Services

5 / 5 Share

Oct. 6, 2025

Jaden W helped me out so much! He solved a problem that we had been experiencing for months in only 30 minutes! Kudos to you Jaden W!

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the thoughtful feedback. Jaden will be thrilled to know he helped solve something that had been a challenge for so long. We appreciate you taking the time to share it. Ty Bailey | VP of Services

5 / 5 Share

Oct. 6, 2025

Irving went above and beyond. Excellent customer service.

Using app

Over 5 years

Total reviews

5

Average rating

1.8

Developer Reply

Appreciate you calling out Irving’s work. It is wonderful to hear he went above and beyond to provide excellent service. Ty Bailey | VP of Services

5 / 5 Share

Oct. 6, 2025

Very efficient getting my issue sorted! Thank you!

Using app

Over 6 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing this. I am glad the team was able to resolve your issue quickly and efficiently. Ty Bailey | VP of Services

5 / 5 Share

Oct. 3, 2025

John on chat support helped me quickly and efficiently. I started up subscriptions on my own and made some mistakes. John helped get them fixed asap! Recharge makes it simple and easy :)

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Appreciate you taking the time to share this. I am glad John was able to get everything fixed quickly and make the process smooth. Ty Bailey | VP of Services

5 / 5 Share

Oct. 3, 2025

Top notch customer service!!

Using app

Over 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for the kind words. We are proud to provide top-notch support to our merchants. Ty Bailey | VP of Services

5 / 5 Share

Oct. 3, 2025

The Recharge customer service is great! There are so many nuances to running a subscription service and they always help quickly and properly identify the issues and resolve them.

Using app

About 2 years

Total reviews

3

Average rating

3.7

Developer Reply

This is fantastic feedback. We know running a subscription service can be complex, and I am glad our team has consistently provided the help you need. Ty Bailey | VP of Services

5 / 5 Share

Oct. 2, 2025

Matt was SO helpful! Give him a raise!

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Appreciate the kind words about Matt. He will be thrilled to hear this. Ty Bailey | VP of Services