Recharge Subscriptions App
Smarter subscriptions powering your growth & retention
Rating
4.8
feedback
2,042
chart
#1,984
All reviews
Review RSS Feed
Nov. 17, 2025
Great application & amazing customer support (specifically Jaden W.) Helped me quickly & easily to get my issue resolved.
Appreciate your kind words. I’m glad Jaden was able to help you quickly and make the process simple. We’ll be sure to pass along your thanks. Ty Bailey | VP of Services
Nov. 17, 2025
I've worked with ReCharge at four brands over the years. They are very attentive and accommodating for our unique business needs. Their support is very thorough and our AM is great!
Thank you for the incredible feedback. It means a lot that you’ve trusted Recharge across multiple brands over the years. I’m thrilled our team and your account manager have provided attentive and thorough support tailored to your business needs. Ty Bailey | VP of Services
Nov. 14, 2025
Great experience so far with setting up the app. Their support team went above and beyond to help solve our issues. Both Max and Malik were easy to work with and friendly. Highly recommended!
This is wonderful to hear. I’m happy Max and Malik went above and beyond to make your setup smooth and enjoyable. Thank you for recommending us. Ty Bailey | VP of Services
Nov. 14, 2025
John was awesome waited on chat with me and solved all of my issues thank you John!
Thank you for calling out John’s help. I’m glad he was able to stay with you on chat until everything was resolved. Ty Bailey | VP of Services
Nov. 14, 2025
Thanks for the great rating. We’re happy to have you as part of the Recharge community. Ty Bailey | VP of Services
Nov. 13, 2025
Thank you for the five-star rating. We appreciate your confidence in Recharge. Ty Bailey | VP of Services
Nov. 13, 2025
Very happy with Recharge's technical service. Wilson M. was able to quickly address a problem we had and showed us how to correct it! Lifesaver.
Thanks for recognizing Wilson’s great work. I’m happy he was able to quickly solve your issue and guide you through the fix. Ty Bailey | VP of Services
Nov. 13, 2025
Jake was super helpful, and always is whenever he's supported us (many times!) He's very patient with questions, quick to reply and thorough. Top marks.
Really appreciate the kind words about Jake. I’m glad he continues to provide patient, thorough support whenever you need it. Ty Bailey | VP of Services
Nov. 13, 2025
Very very knowledgeable and shared helpful information.
Thank you for sharing this. I’m glad the team could provide knowledgeable and helpful information. Ty Bailey | VP of Services
Nov. 13, 2025
very helpful customer support, with any questions you have
Appreciate your review. I’m happy our support team was able to help and answer your questions along the way. Ty Bailey | VP of Services
Nov. 13, 2025
Thanks for the five-star rating. We appreciate your support and trust in Recharge. Ty Bailey | VP of Services
Nov. 12, 2025
Great app and lots of functionality for my clients to be able to subscribe and buy their favorite products at a discount!!
Thank you for the kind feedback. I’m glad to hear Recharge has helped your clients subscribe easily and save on their favorite products. Ty Bailey | VP of Services
Nov. 10, 2025
Avoid like the plague. Comes default with zero support options. Widget never updates when you update it - documentation tells you to contact support which you can't do unless you are on an expensive plan. Wasted hours of setup but at least I can now remember why ecomm brands avoid this product.
I’m truly sorry to hear about the frustration you experienced while setting up Recharge and trying to get support. I can assure you that Recharge Support services are available to all of our merchants via in-app chat, regardless of plan level. Joel Pednaud (Director of Services) has reached out to you directly via email to help get this sorted. We want to make sure you’re able to connect with us easily and get your widget working properly. We look forward to showing you the award-winning support experience that we provide. Thank you for giving us that opportunity. Ty Bailey | VP of Services
Nov. 10, 2025
Fast and helpful
Appreciate your kind words. I’m glad the team provided fast and helpful support. Ty Bailey | VP of Services
Nov. 7, 2025
Support took the extra step to verify the results, found a discrepancy and immediately resolved it. Great job!
Thanks for calling this out. I’m glad our support team took the extra step to verify and resolve your issue quickly. Ty Bailey | VP of Services
Nov. 7, 2025
We appreciate the rating and your continued trust in Recharge. Ty Bailey | VP of Services
Nov. 7, 2025
Taylor was extremely helpful and keep us informed throughout the entire process - was a pleasure working with him.
Thank you for the thoughtful review. I’m pleased to hear Taylor kept communication clear throughout and made the process smooth. Ty Bailey | VP of Services
Nov. 6, 2025
Thank you for the support. We’re happy to have you as part of the Recharge community. Ty Bailey | VP of Services
Nov. 6, 2025
Great
Appreciate the feedback. Glad to know you had a great experience with Recharge. Ty Bailey | VP of Services
Nov. 5, 2025
Thank you for your review. We’re glad to support your business and are always here if you need assistance. Ty Bailey | VP of Service