Recharge Subscriptions App
Smarter subscriptions powering your growth & retention
Rating
4.8
feedback
2,104
chart
#2,142
All reviews
Review RSS Feed
Dec. 29, 2025
Great customer support! Yajaira was so kind and helped me understand a few issues. I've also had great support from Jose! Thank you guys!
Thanks for the wonderful feedback. I am glad Yajaira and Jose were able to support you and help clarify everything along the way. Ty Bailey | VP of Services
Dec. 24, 2025
Great customer service! A bit of some technical hiccups and , but overall fantastic. Wish that the email notifications had less HTML setup for customer notifications and it was easier to incorporate our branding - fonts, design, etc.
Thank you for the thoughtful review. I appreciate the honest feedback around notifications and branding and I am glad the customer service experience has been strong overall. Ty Bailey | VP of Services
Dec. 24, 2025
Great app. Duska was extremely helpful in solving a slight issue we had.
Appreciate the feedback. I am glad Duska was able to help resolve the issue and keep things running smoothly. Ty Bailey | VP of Services
Dec. 23, 2025
Quikly responded to my issue and fixed! Always nice to work with.
Thanks for the kind words. I am happy to hear your issue was resolved quickly and that the experience was a positive one. Ty Bailey | VP of Services
Dec. 22, 2025
Quick integration/on-boarding with amazing help and guidance from Vinse! We had a tight timeline and the whole team worked closely with us to ensure we got live on time. Easy to use and lots of customization available.
Thank you for sharing this experience. I am glad Vinse and the team were able to support a smooth and timely launch and provide the guidance you needed. Ty Bailey | VP of Services
Dec. 19, 2025
Thanks for the four-star review. We appreciate your feedback and will keep working to improve the experience. Ty Bailey | VP of Services
Dec. 18, 2025
Thank you for the five-star rating. We are grateful for your trust in Recharge. Ty Bailey | VP of Services
Dec. 17, 2025
It works well, need to understand small things that help like formatting files. The Help desk is great.
Appreciate your feedback. I am glad the platform is working well and that the help desk has been able to support you with the finer details. Ty Bailey | VP of Services
Dec. 16, 2025
Jaden W. Helped me get some things fixed up on the site! So grateful for Recharge making things simple to use for our customers and easy for our business! Definitely recommend.
Thank you for the thoughtful review. I am glad Jaden was able to help get everything sorted and that Recharge has been a good fit for both your customers and your team. Ty Bailey | VP of Services
Dec. 16, 2025
Thanks for the four-star review. We appreciate the feedback and are glad Recharge has been working well for you. Ty Bailey | VP of Services
Dec. 16, 2025
Thank you for the five-star rating. We appreciate your support and are happy to have you with us. Ty Bailey | VP of Services
Dec. 15, 2025
Nick from Eshop was awesome with helping us set up customer look for our subscription widget
Thank you for the great feedback! Ty Bailey | VP of Services
Dec. 11, 2025
Great customer support and always adding new features!
Appreciate your kind words. We’re happy to hear our customer support has been helpful and that you’re enjoying the steady stream of new features. - Ty Bailey | VP of Services
Dec. 11, 2025
Excellent customer service! Yajaira is very knowledgeable and responsive. Thank you for your world class customer service.
Thank you for the wonderful feedback. I’m glad Yajaira provided such knowledgeable and responsive support. We’ll make sure she sees your message. - Ty Bailey | VP of Services
Dec. 11, 2025
Thanks for the five-star rating. We appreciate your partnership with Recharge. - Ty Bailey | VP of Services
Dec. 10, 2025
Great app, the team are always on hand for support too
Thank you for sharing this. I’m happy to know the app has been working well for you and that our team has been consistently available when you need support. Ty Bailey | VP of Services
Dec. 9, 2025
Recharge has lots of features and excellent tech support when you need it.
Thanks for the thoughtful review. I’m glad you’ve found the features valuable and that our tech support has been there when needed. Ty Bailey | VP of Services
Dec. 9, 2025
Thank you for the five stars. We’re glad to support your subscriptions. Ty Bailey | VP of Services
Dec. 9, 2025
The app works well, but unless you are expecting to gain a lot of subscribers very quickly, it will be expensive, since there is no tier for small businesses. It is extremely costly, and we need to find another solution as it has already cost us a lot of money.
Thank you for sharing this feedback. I’m sorry to hear that the cost has felt out of reach for your business. Our team is continually evaluating how our plans serve businesses of different sizes so we appreciate your feedback. We want our platform to support growth without becoming a burden. Our Services Team has reached out directly so we can learn more about your situation and talk through any options that might help in the meantime. We’d also like to make sure you have the clearest picture of available resources so you can choose the path that fits your business best. Thank you again for sharing your perspective. Your feedback matters to us. - Ty Bailey | VP of Services
Dec. 9, 2025
Die Integration der App verlief zwar nicht vollständig reibungslos, insbesondere im Hinblick auf den Import bestehender Abonnenten aus einer anderen App. Letztlich stellte sich jedoch heraus, dass es sich lediglich um ein Formatierungsproblem in Numbers handelte, wodurch der Import zunächst nicht funktionierte – kein technischer Bug der App. Eine weitere kleine Baustelle war die Verlinkung in Shopify, damit Kunden ihre Abonnements selbstständig bearbeiten können. Hier hat es etwas gedauert, bis eine passende Lösung gefunden wurde. Besonders hervorheben möchten wir die Unterstützung durch das Supportteam: Die Hilfe war äußerst schnell, geduldig und kompetent, sodass wir die App innerhalb von nur drei Tagen vollständig und ganz nach unseren Vorstellungen zum Laufen bringen konnten.
Thank you for this detailed feedback. I’m glad the support team was able to guide you through the formatting issue and help you get everything running the way you envisioned. It’s great to hear you were up and fully live within just a few days. Ty Bailey | VP of Services