Recharge Subscriptions
Recharge Payments Trusted Subscription App
Rating
4.6
feedback
1,852
chart
#2,058
All reviews
Rating Breakdown
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Nov. 11, 2021
I received great and friendly customer support from Meredith. I really appreciated her quick response to my issue. She was very patient as we worked together on answering my problem. Thank you!
Nov. 10, 2021
This app is great for my subscription business and I have been using it for a number of years, but what I really love about it is the helpfulness of the support team, they respond quickly and help me fix any issues I have and also give me links to tutorials to read so I can make even better use of the app. They are also regularly updating the app to make an even better customer experience for both myself as a business and also my customers.
Nov. 10, 2021
The support member answered my question and implemented the solution. He even went beyond what I was anticipating. I only needed to communicate one time to get a resolution.
Nov. 10, 2021
Great application and support for managing subscription product. They answer quick an in a resolutive way. Recommend them 200%
June 8, 2023
Juan answered my concern in a timely manner and have everything solved immediately with information on what went wrong. Thanks a lot!
Nov. 9, 2021
Customer support is amazing! Thank you so much for all of the help and support and for your fast response!
Nov. 9, 2021
Customer service has been super attentive and helpful, they communicated almost in real time to help us through a complex subscription plan setup. Highly recommended.
Nov. 9, 2021
The customer service received from Vuk was excellent, a quick turnaround and plenty of guidance provided to help with next steps.
Nov. 9, 2021
Amazing app with unlimited possibilities, customer support is unparalleled and I couldn't ask for more. Thanks again
Nov. 8, 2021
Fácil de usar y agregar nuevos productos, además de realizar cambios y diferentes tipos de suscripciones. Si tiene algún problema es fácil de contactar a alguien que te ayude y responden rápidamente si se necesita soporte.
April 11, 2023
I spoke to Adam B and he sorted our issue out in good time. We then found another customer with the same issue and he sorted it super quickly. Great customer service! :)
Nov. 8, 2021
A huge thanks to Dalia (Recharge Senior Support Engineer) who have helped me sort out the issue I'm having with some of the functions in Recharge that was not working for a few days! She helped me all throughout from diagnosing the issue to providing workarounds until it got fixed. Many thanks!!!!!!
Nov. 7, 2021
I have received help from various team members, and the support has been amazing. I am not very tech literate, and the assistance they gave me made it straight forward and simple to get a subscription service setup for my shopify website. Thank you to the team, and i look forward to using the service for a long time with my business.
Nov. 6, 2021
I had a question about pausing payments, as we're launching our subscriptions prior to actually fulfilling them. Gabriel on the customer service team was incredibly helpful in giving me work around options.
Nov. 5, 2021
Bryan Nguyen was extremely helpful with navigating through this app. He was able to solve my issues and explain to me in detail what was happening and how to solve it. Thank you again!
Nov. 5, 2021
Good UX, quick and excellent customer service. The app works perfectly for subscription based business.
Nov. 4, 2021
Generally the app is a reliable solution for subscriptions via Shopify. When I hit trouble, the support team is very helpful. Patrick especially has been communicative, personal and proactive in his service.
Nov. 4, 2021
Just starting using the app - so easy to install, great support from the Recharge team, especially for a non coder!
Nov. 4, 2021
Great customer service. Means the world in this day and age. It's a little pricy but we have been getting good traction with repeat customers. We'll definitely continue to expand upon it.