Recharge Subscriptions App

March 6, 2023

Can someone please get back to me. Since 6 months ago we are requesting to convert to a Shopify checkout integration as recharge is not compatible with out delivery date selector Zapiet. Customers can't make any new subscriptions as no-one can checkout with a subscription product at the moment. I've messaged and emailed so many times to your support team, please please please help.

March 6, 2023

ReCharge are always super fast at responding to any problems we have! Nena has been really helpful today - sorting a problem with one of our customer accounts with no issues and answered all my questions very quickly!

March 3, 2023

We've used Recharge as our subscription solution since 2019. In the past year in particular, we've seen Recharge make big strides in product development and customer support. Our CSM, Gordon, is always responsive and has been a great advocate for us in getting needed features launched. We're excited about what the future holds for us and Recharge and look forward to a continued strong partnership in the coming years.

March 3, 2023

Simple, easy to use and integrate. Makes stores able to set up simple subscriptions and get recurring business. Highly trusted and useful.

March 1, 2024

ReCharge is a great subscription app. Their support team, Nikola and Vuk specifically are always attentive and helpful when I encounter tech problems.

Feb. 21, 2023

Great onboarding and account management. We have a special "personalized" bundle setup where we need to add/remove products from subscriptions and Recharge's team has been very supportive and they still are. We have a direct Slack connection to their API support team and their account managers are very responsive and supported us in migrating from our previous subscription provider. If you're looking for committed B2B support to help you get set up and run your subscription business, Recharge is a great way to go in my experience.

Feb. 16, 2023

Absolute garbage. Where to even begin? Save yourself a LOT of headaches and don't come anywhere near this horrendous app. Horrendous functionality, horrendous support, horrendous documentation. Absolute joke but not funny.

Feb. 16, 2023

Phenomenal customer service. Every issue we've had, they've masterfully (and gracefully) handled and solved. I know that may be setting the bar high – but I'm confident this will be your experience too. I hate writing reviews (I've got too much to do and they feel like a waste of time). But they have helped me make important decisions in the past - so here's hoping it helps you. Look no further for your subscription solution. This is your sign to stop looking – you've found the app you're looking for. You're in great hands.

Feb. 15, 2023

Subscriptions are one of the most critical online revenue streams for a business and ReCharge is simply, the best app on the market. It's easy to use and implement, run analytics and reports, manage subs internally, and the UI for customers to manage their own subscriptions is really great too. The only drawback is that third party tools like ReCharge don't always play nice with Shopify or updated Themes. Fortunately, ReCharge works with e-shop Genius to alleviate such issues. And e-shop Genius is extremely responsive, professional, and very efficient at solving problems. Recently, we had an issue with ReCharge not working with Collection pages and we received an overnight solution to a complex problem. Special thanks to Nick!!!

Feb. 15, 2023

I recommend this app to others because it can give us a ability to have separate shipping profile for subscription products. Also, we can reach out to customer support any time and the resolution time doesn't take longer.

Feb. 14, 2023

Jairus was fantastic in helping with a number of complicated integrations, this was the second time I've worked with him and ReCharge and I can't recommend them and him highly enough.

Feb. 13, 2023

Nick from e-shop genius was absolutely amazing to work with, very responsive. The amount of support I received was amazing!

Feb. 13, 2023

Renata was a responsive support Rep. She understood our mission and goal and found solutions. She walked me through our options and solutions, provided a timely update, and sent a video to reference in case I need to make these updates myself in the future. One of the best Recharge Reps I have worked with!

Feb. 13, 2023

Customer service is great, responsive, and thorough! Much higher level of service than I expected, Olivia is great!!!

Feb. 10, 2023

Definitivamente, la mejor solución para ofrecer suscripciones en tu tienda online, Funciona bien en México siempre y cuando tengas Stripe o Paypal como pasarela de pago. El equipo de Recharge es muy profesional y el seguimiento y soporte que dan es increíble. Lo único malo es que TODA la comunicación con ellos es en inglés (videollamadas y correos) sería buenísimo que tuvieran un representante que hable en español.

Feb. 8, 2023

Was pretty seamless to get up and running. The user experience is great but the best part is the support. They go above and beyond to keep the app functioning.

Feb. 7, 2023

This app has been fantastic for our subscription program. I've also been impressed with their customer support either by chat or email. I recently had a rather big issue and the support rep, Norm, was great. He provided me step-by-step instructions and I was able to get the problem resolved.

Feb. 6, 2023

Reliable service, excellent support.

Feb. 2, 2023

Recharge has been awesome for our business, significantly improving our subscription offer for customers and our team. Their customer service is always helpful and solution seeking.

Feb. 2, 2023

Recharge has the best customer service ever! They are so quick and helpful. We have a high volume of subscriptions and have run into some issues and the team, especially Juan C., have been very hands on in helping us come up with a temporary solution.