Recharge Subscriptions
Recharge Payments Trusted Subscription App
Rating
4.6
feedback
1,852
chart
#2,058
All reviews
Rating Breakdown
Oct. 13, 2021
The agent (Joey, I believe) was super quick and immediately provided a solution. Thank you!!!!!!!!!!
Oct. 12, 2021
The Recharge app fit exactly what we needed for our subscription service. When we needed help they were quick to support us and resolve any issues we had. It's a simple and efficient application.
Oct. 12, 2021
We use this app to manage subscriptions. The app offer good opportunities of customization and the customer service is quite fast to help.
April 1, 2022
Recharge Subscription app helps our company to manage the subscription orders easily and effectively.
Oct. 8, 2021
Matt was brilliant in offering support on an urgent issue that we've encountered for the first time and couldn't wrap our heads around! A good learning experience that sometimes you should leave the expert work to the (ReCharge) experts. We've had a great customer experience so far and I always recommend ReCharge whenever I'm asked about our subscription management side of the business.
Oct. 8, 2021
Amazing customer experience. Wish there was more customization with email notifications and not plain HTML.
Dec. 19, 2021
Totally does what we need it to. Over the years we're better at working in the backend and they've made it easier to operate. My most recent support from Vuk and Milica was great!
Oct. 8, 2021
Recharge Subscritions have a fast and good service. Helped with a comprehensive FAQ whiched speed up the process, the help from Recharge employees was quick.
Oct. 7, 2021
ReCharge and their team (specifically, Owais) has been great to work with. Super sharp, and quick turnaround on any assistance we need. Thanks team!
Oct. 7, 2021
Thank you Gabriel for being so persistent and finding the solution to the Recharge app issue. Glad you made it happen
Oct. 7, 2021
Great customer service! Quick to respond and assist with the syncing issue I was having despite the fact that our usual Shopify manager was out of the office.
Oct. 7, 2021
Rafael A. did a great job of assisting me with my issue. Not only did he help me to figure out the problem he checked back in a few days later to make sure everything was taken care of. Great customer services
Oct. 7, 2021
Only issue for me is my store offers pickup and shipping and the app defaults to lowest shipping cost after the first order is made. So, if they order shipping on there first order the subsequent orders will default to pickup because its free. I have talked with tech support and the only work around is to manually add the shipping rate which is static. It's more work then it needs to be for an automated system.
Oct. 7, 2021
My questions always get answered quickly and Shayaan is lovely to deal with and always helps out when I need assistance.
Oct. 7, 2021
Tigist from Customer Service was very helpful resolving a product sync issue we had after making changes to the product in the catalog made it unavailable for recurring subscription orders. This is a great product! We wish it was able to charge in multiple currencies: something that currently forces us to manage multiple Shopify stores for subscriptions in multiple countries. Otherwise very good.
Oct. 6, 2021
I use the app for a monthly ribbon subscription box and it is so easy to navigate. Help response times are super fast and reps are so helpful!!
Oct. 5, 2021
WOW! ReCharge is everything and more. You need this app if you have a subscription. Legit, their customer service is always responsive within 24 hours and they even helped me resolve an issue with a brand new Shopify theme that wasn't allowing me to connect any of the back end stuff after countless hours of trying. They rock, esp. Eduardo Mallmann who helped me resolve my Shopify theme! Please pick them and download this app for your subs.
Oct. 5, 2021
The app is easy to use and setup, but find it limited with some options. Most importantly, we really need it to support multiple currencies and it doesn't yet. Support has been very helpful for any troubleshooting as well.
Oct. 4, 2021
I talked to Francis on customer support and they were very friendly and helpful! Quick to respond with my issue of how to publish my widget for subscription. Easy to use the app once you get the hang of it.
Oct. 4, 2021
Knowledgeable, fast and friendly support. Julmar sent all the information I needed, plus the tools to make it easier.