Recharge Subscriptions App

We migrated from Woocommerce and Jairus helped us seamlessly transition without any hiccups!! Absolutely incredible staff and support team throughout the entire experience, and from a customer perspective - Recharge is impeccable.

The agent was great! It's refreshing talking to an agent with some personality. :) Great agent!!

Mariah was very helpful!

Great customer support from Kiki. Fast, resolved my questions without any fuss.

Awful app. Refuse to respond and refuse to cancel my account. they haven't replied to my support tickets in weeks and keep charging. Satay away from this scam app and go with something else!

Their team helped me with a number of complications when we migrated, even though we were working outside regular business hours.

Very great app - the personal is well qualified from Sales, to customer service and migration engineer.

Been working great for me. I especially like the support work of Nick from E-Shop Genius. Can't say enough go things...

We had a very complex issue that took months to resolve but Milos on the customer service team did a fantastic job staying on top of it and meeting our needs.

We love using recharge! I have had nothing but stellar experiences with their customer support team.

Nikola was super helpful in dealing with a recharge / shopify issue we had regarding inventory. After just a few emails it appears everything will be resolved. Nice work!

Recharge has been a great solution for my new business. At $99 / month I can accomplish everything I need and don't have to spend $500 / month or more like some of the competitors. Recently had a customer service technical question and their CS rep emailed me back within minutes and solved my problem. Great experience so far!

Quick and easy support. Thanks!

Duska was of great help and resolved the issue in a timely manner

Be CAREFUL with this company. We have been using their free platform for a couple of years, it is very lacklustre and we were looking for an alternative. They upgraded us to their higher tier to try it out, and it wasn't much better - but instead of putting us back on the free tier, they started billing us $500 per month after the trial! We have been trying to get them to stop billing us since August and every month they charge us $500 USD or more for something we are not even using!!. It's infuriating! They just reply saying "the free tier doesn't exist anymore" and then they still charge us! You cannot remove your credit card, you cannot change your billing tier - you are at their mercy. We now have to just shut down our subscription service entirely since removing the app is (hopefully) the only way to get them to stop charging us!

Having found out more on the capabilities within Recharge, there is so much more we as a company can gain from the tool. General reporting drilled down further by product is super helpful knowing where to apply the gas. Flows discussed are a nice and easy way to extend purchase behavior on our best customers. I look forward to applying these and so much more!

Vinse has been extremely helpful and patient with our specific needs during onboarding, providing best-in-class service that is rarely seen in today's marketplace. We look forward to a long working relationship with Recharge.

Service client très à l'écoute et réactif !