Recharge Subscriptions

Sept. 17, 2021

I highly recommend Recharge. It's easy to use, integrates with Shopify subscription API, and has outstanding support. I always get quick, thorough responses (thanks, Alex).

Sept. 17, 2021

Easiest plug and play software I think I’ve ever used. Infinitely scalable, ever-improving analytics, crazy responsive customer service/tech help. Any issue I’ve ever had, if I couldn’t figure it out via FAQ, was solved within 24 hours. Thank you! (Nigel and Nevena are super helpful!)

Sept. 16, 2021

Hi - I have never written a bad review in my life. If I don't have anything nice to say, I don't say anything I just spend my money elsewhere. This APP is SOOOOO problematic. Customers cannot tune their deliveries themselves just for starters. But the reason I am writing this review is because THIS APP is making my buy box disappear on multiple product listings. We have asked for help mulitple times. Here is their answer: XYZ here with Recharge, thanks for reaching out. Adding a Quick View to your store theme requires custom code for your Shopify storefront and is not supported by ReCharge as per our design policy. It depends on your Shopify store theme, how it's coded with JavaScript, and what Quick View apps you use on your storefront. If you require further assistance, visit the ReCharge Partner Directory for a list of development agencies that can help build out a custom solution. This is their solution to their App whose purpose is to assure you get more orders, all the while it is deleting your add to cart button. STAY AWAY. ONCE YOU USE IT, YOU WILL HAVE CUSTOMERS RELYING ON THEIR AUTOSHIP WHICH MAKES IT HARD TO DELETE. I would give negative stars if I could.

Sept. 16, 2021

Very quick and effective customer service. They've been able to help with any issue we have had so far!

Sept. 16, 2021

Very helpful in getting set up and good customer service. They actually listen to customer feedback and are always adding features and options. Makes having a subscription easy!

April 21, 2022

Milutin from the support team has been very helpful your whole team is quick to respond when we raise issues. Thanks very much.

Nov. 8, 2021

Jon B, thank you very much for providing excellent customer service!!! Jon B. is very professional and dedicated to providing excellent customer service. Thank you very very much Jon B.

Sept. 15, 2021

I use this app to create subscription sales on our Shopify store. The app works great and are new functionalities and features are continuously added.

Sept. 15, 2021

customer support was amazing, the person in the chat box was really handy. turns out i had deleted a line of code which was spotted instantly

Sept. 14, 2021

ReCharge made the subscription process easy for our customers. Customers can easily change anything about an existing subscription. Whenever we encountered minor issues, ReCharge support was super responsive and always had a resolution. We would love for the ReCharge app and Shopify to become even more seamless -- so, for example, when looking at our store's conversion rate, it would be great if it counted the initial subscription order in the total number of orders that went into the conversion math. But overall, we're very happy that we chose ReCharge for subscriptions.

Sept. 14, 2021

Thank you so much Gordon for your prompt and thorough responses - you were so helpful to us these last several weeks!

Sept. 14, 2021

Very helpful resolving my issue of removing some unneeded code on the login screen. Also timely in response.

Sept. 13, 2021

They don’t have the option I’m waiting for but will in the future. They have been extremely helpful.

Sept. 13, 2021

Nigel S. was great! Top-notch! Easy to work with, responsive, helpful and communicative. Thanks for the great service!

Sept. 13, 2021

Le support client est toujours rapide et très efficace. Les scénarios de recharge sont d'une grande utilité et l'application est globalement assez simple à utiliser.

Sept. 11, 2021

Always quick to reply and Gabriel C was very helpful today and sorted my problem quickly! Thank you!

Sept. 10, 2021

Robert was wonderful and answered all of my questions and concerns and even sent me links to help! Followed up to ensure I didn't need anything further.

Sept. 10, 2021

Customer service is amazing, extremely responsive and very knowledgable. The main issues we ran into came down to implementation. We had to do a few customized builds and changes to accommodate our membership program and it is less than desirable but it does work and it is a good replacement fix until we can figure out a better way with the Recharge team. So far we are happy with this option!

Oct. 31, 2021

The customer support is incredibly reactive and efficient! Also, the app is constantly improving its features to perfectly match the needs of its users, good surprises. Thanks a lot!

Sept. 10, 2021

Recharge is by far the most robust and advanced subscription app. They are constantly listening to feedback from their customers and rolling out new features. Their support and accounts team are fast-responding, smart and creative with problem solving!