Recharge Subscriptions App

July 14, 2022

Big help in sales and analytics. Customer support is actually helpful too! Looking forward to moving forward w/ them for a while!

Oct. 23, 2025

Excellent customer service! Huge thanks to Hamid A., who took the time to patiently and efficiently answer all my questions. He was not only very helpful and kind but also made sure every issue was fully resolved.

July 9, 2022

Really helpful support from the team - and some nice online documentation and FAQs where I could find answers myself.

July 8, 2022

I used this app to ask about a payment question, Jenalyn was a huge help as she walked me thru every step and we reconciled my problem, a huge shout out to her. Thank you.

July 6, 2022

Great app, works seamlessly. Customer Service was quick and very helpful to resolve any issues we've had

July 5, 2022

I received clear helpful and prompt assistance from Gordon from the Recharge team. I was really impressed and grateful. Finding this tool really useful overall, and love the functionality of the portal.

July 5, 2022

Usually can’t stand dealing with customer support teams on Shopify apps, but Recharge is the exception. Anytime I need to reach out about something, they reply quickly and with a helpful answer specific to my issue.

July 5, 2022

Eduardo M. solved our integration issue quickly. His attention to detail and quick response was the best experience we've had with ReCharge support in over 3 years. Hope we get more service like he provides.

June 28, 2022

Juan C was extremely helpful with my support request, he went above and beyond to assist me and kept me informed of his progress.

June 23, 2022

The support team went above and beyond to help me fix my problem. App does exactly what it's supposed to

June 30, 2023

A great app with prompt service. I was using a competitor for quite a few years though they weren't helping and didn't seem to be working on the product for the future, I can see that this appears to be different for ReCharge. A good product worth the hassle of swapping services. The service continues to be good though, like others on here I can see a price hike in the near future. We may want to be looking further afield as the service wasn't cheap, to begin with, and we have 3 websites using ReCharge, this is quite the bill.

June 23, 2022

Matt was a great help to us! Very efficient, professional, and kind. Happy to have him apart of your team! Thank you again!

June 23, 2022

I often hesitate to contact any helpdesk support as I fear I won't receive a quick response, and keep trying to troubleshoot myself to find a solution, but Hector and his team were super quick to respond and fix a number of issues I had with the subscription service, which is reassuring when the app is there to dealing with my customers and their payments. Thanks team!

June 22, 2022

An Amazing App for subscriptions. Integrates perfect with Shopify and provides great customer service.

June 21, 2022

You can customize the app widget perfectly and Nick from eShop genius soft it in an excellent way for free. Highly recommend it.

June 17, 2022

The Recharge team did an outstanding job helping me migrate from my old subscription platform to this one. Customers are better able to manage their own subscriptions which means fewer emails for me! The ability for customers to add one-time items has also helped increase sales!

June 17, 2022

We used this app to charge customers for recurring coffee subscriptions. I had an issue manually adding a customer to link to our store for a recurring purchase, and Nena replied very quickly and was very helpful and professional. Her technical support advice weas easy to follow, and now my customer is linked to the portal. Thank you Nena!

June 15, 2022

I wanted to provide feedback on an individual at Recharge. Dan, a senior support engineer has been assisting myself on behalf of our company for almost 6 months now to ensure our issue was resolved, completed to our satisfaction and in a timely fashion anytime I had to contact him. He was kind, explained all options clearly, was patient and a true delight to work with. Hire more Dan's!

June 15, 2022

Benjamin in support was so great to work with and worked through the issue I was having. Thank you for your help!

June 15, 2022

Great service that has become a big part of our business. It works well and is very easy to setup and use.