Recharge Subscriptions App

Unfortunately can't recommend this app if you already have an active subscription business. The migration is full of mistakes and no one is making sure to inform you what needs to be done when for a smooth transition. When the migration is done they just drop everything and won't even check up on charge errors from the migration. We had to discover all of these errors ourself and they are not helpfull to fix it when asked. We have lost A LOT of customers because of this migration. People are being charged wrong - either too many times or not at all when supposed to. This is your complete nightmare as a subscription business doing a migration.

Excellent work and assistance from Renata V. She was really helpful and kind. She did an excellent job, thank you very much!

Recharge is super easy to install and set up. We been seeing great results already. The customer service is great too.

Mallory at Customer Service was very quick to response despite the holiday and provided a step-by-step solution for the problem.

thank you for helping me figure things out. I asked how to get to discontinue a customer's subscription

Been with them for a few years now across a couple of brands and makes navigating the tricky Amazon platform much easier. 10 x better than uploading spreadsheets. Everything seamlessly integrates with Shopify so sales are all in the same place. Customer services are really on it too. Shout out to Vuk!

The recharge support team is great to work with and quick to respond. Not only do we love working with them, but our customers also love the ease of using their platform

Adam was super helpful and knowledgeable. We were able to fix the issue within just a few minutes. Thanks!

(We were on this platform more than 2 years) Recharge is a nice platform with a potential. The problem is that this solution make a lot of mistakes in case of creating orders with correct information. Constantly swaping SKUs, porduct names. Customer Dashboard is really hard to setup and keep it in design you want. Also if you want any changes like product swap or price change. The only option is to change it in the customer export, send it to hem, wait 5 days and hope it is correctly made (which wasnt in most cases). If the cost would be 1/10, i would be okay with that, but not in this case.

One of the best Apps for subscriptions with many more features like third-party app integration, flows, etc. The app support experience is also good.

The technical support team thoroughly gets in-depth in helping us resolve our Recharge concern. They provided us with a lot of files that are very helpful. Thank you so much for helping us out!

5 stars for your powerful flows and automations, along with with the top-notch customer support for it. With your assistance, we've built and run two powerful flows: buy now pay later and a SKU swap automation. Both are a game-changer for businesses like ours that run fixed sequence commemorative coin subscription programs.

The customer service was quick to follow up and resolved the issue! The agent was able to communicate and resolve the issue.

quick and friendly support on most recent issue. Got my question answered will little fuss. Thanks.

My experience with Recharge has been amazing. Their support is super helpful and they go the extra mile to make sure I was satisfied. I would highly recommend this app.

Adam B was an amazing help. Knowledgable, fast, and explained in a way that was very easy to understand. Excellent communication!

Recharge support has been very helpful! They follow through with great communication on even the smallest issue. I am not tech savvy, but they have helped me with everything that has come up so far. I highly recommend this app in general - easy back end and front end. But they are the best support of all the apps I have on my shopify account.

Best subscription platform for e-commerce. The upgrade to Pro is worth the money for the chat support alone.

The recharge team was great in helping us set up the widget. There were a few additional requests I had to get the widgets to look the way we needed to on our site. Thanks for the help.

We use Shopify and Recharge for all of our sales transactions. We had some issues with Recharge when they were changing things around. I contacted the support team because some of the changes didn't work for us. The support team was FANTASTIC!! I worked a lot with Renata and she was so great at listening to our needs and making changes again that would work with our business and customers. Every time I have contacted them for any issue, they have been 1) HUMAN!!! 2) Great at listening and communicating and 3) Following up. THANK YOU, THANK YOU for such a great team that really CARES about their customers! It makes our jobs so much better and easier!!!