All reviews

Rating Breakdown

  • 5
    88% (1,848 ratings)
  • 4
    5% (107 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (116 ratings)

Reviews with Text

  • 90% (1,903)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 29, 2022

This app is PERFECT for subscriptions. We have been using in our shop for about 2 years now and runs very smoothly. Their customer support is BEYOND helpful and very responsive!

Using app

Over 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

July 28, 2022

The Guided Launch process made migration easier than I ever would have expected. The support received from John in the Recharge Launch team was fantastic; fast response times, thorough explanations and flexibility to work across our timezones. We're looking forward to our customers experiencing the improved customer portal and overall subscription experience, with the features that Recharge has available.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

Roberto was so helpful, and really helped me understand the issue and get to the bottom of it - great customer service. Thanks, Holly

Store

DASH

Using app

Over 3 years

Total reviews

6

Average rating

5.0

4 / 5 Share

July 25, 2022

The app is very easy to install. The customers interface is comfortable to work with, but not always intuitive. Customer support is great. Vary fast, very efficient and very friendly. Thank you.

Store

Lizush

Using app

4 months

Total reviews

7

Average rating

4.3

5 / 5 Share

July 22, 2022

Customer service was excellent in helping with my subscription products, in a timely manner. I recommend the Recharge app. for your e-commerce business needs.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 21, 2022

Had the best service experience with Juan from ReCharge support. He solved an extremely complicated issue for us within a couple of hours — and it's a testament to the level of service that ReCharge provides.

Store

Prima

Using app

Over 1 year

Total reviews

5

Average rating

4.8

5 / 5 Share

July 21, 2022

Highly recommend this app! The support staff are very helpful and prompt with their responses. They are the best!

Store

Wrappr

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

July 20, 2022

It's a good tool and Adam from the support team was super helpful!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

About 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 19, 2022

Always have a great experience with their CS answering my questions quickly and thoroughly. They always follow up and ensure I am satisfied with their support. Could not recommend more!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2022

this app has great customer service and customizability. their team went above and beyond to assist us in changing our UX

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2022

Gordon has been instrumental in helping us optimize our Recharge integration. Specifically, improving the customer experience with the goal of happier customers! Thank you.

Store

fatty15

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 14, 2022

I am so happy we found Recharge Subscriptions App. It's so user friendly, not only for me as the business owner, but more importantly for our customers. The subscription process is seamless and its really easy for customers to edit and change up their monthly subscriptions. Highly recommend!!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 14, 2022

Big help in sales and analytics. Customer support is actually helpful too! Looking forward to moving forward w/ them for a while!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

Excellent customer service! Huge thanks to Hamid A., who took the time to patiently and efficiently answer all my questions. He was not only very helpful and kind but also made sure every issue was fully resolved.

Store

healf

Using app

Almost 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

July 9, 2022

Really helpful support from the team - and some nice online documentation and FAQs where I could find answers myself.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2022

I used this app to ask about a payment question, Jenalyn was a huge help as she walked me thru every step and we reconciled my problem, a huge shout out to her. Thank you.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2022

Great app, works seamlessly. Customer Service was quick and very helpful to resolve any issues we've had

Store

Nēmah

Using app

9 months

Total reviews

7

Average rating

5.0

5 / 5 Share

July 5, 2022

I received clear helpful and prompt assistance from Gordon from the Recharge team. I was really impressed and grateful. Finding this tool really useful overall, and love the functionality of the portal.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

July 5, 2022

Usually can’t stand dealing with customer support teams on Shopify apps, but Recharge is the exception. Anytime I need to reach out about something, they reply quickly and with a helpful answer specific to my issue.

Using app

Almost 3 years

Total reviews

10

Average rating

5.0

5 / 5 Share

July 5, 2022

Eduardo M. solved our integration issue quickly. His attention to detail and quick response was the best experience we've had with ReCharge support in over 3 years. Hope we get more service like he provides.

Using app

Over 3 years

Total reviews

11

Average rating

5.0