Recharge Subscriptions App
Smarter subscriptions powering your growth & retention
Rating
4.8
feedback
2,051
chart
#2,064
All reviews
April 7, 2025
Quick response and excellent support! Was able to get my issue addressed within the first few email exchanges.
April 26, 2022
Bryan Nguyen was very helpful. We could not figure it out via email so he sent me a zoom link and patiently worked with me for over two hours. It was so kind and extremely beneficial. He had great ideas and was very generous with his time.
April 25, 2022
Joey answered my question quickly, thank you so much & please give him a raise! Thanks, Jonathan Made in New Mexico
Using app
18 days
Total reviews
4
Average rating
5.0
April 22, 2022
The is brilliant and the team were fantastic to work with, very helpful and quickly turned around some of the challenges I had.
April 21, 2022
We converted to Shopify 2.0 and worked with your team, specifically Matt A., to make sure everything transitioned smoothly. We had to reset our system but everything worked out great!
April 21, 2022
Le service client de recharge est très réactif ! J'ai eu la chance d'être accompagnée par Juan et il a réglé mon souci en quelques minutes, ce qui est très agréable ! Je les remercie pour ce service de qualité !
April 21, 2022
My experiences both past and present have been incredibly helpful, thorough, and quick. I have just gained access to the 'chat feature' and am excited to utilize this tool.
April 21, 2022
Im rating the agent not the app, handled my enquiry first time fast! The app is ok but very fiddley to get it to work as required
April 20, 2022
The app works fantastic. Super pro. The support team is top-notch. Answers super fast and is proactive with your problems. Recommend 100%!
Nov. 17, 2025
Over time this app has gotten better with the new upgrades and features added. I have recently reached out to the support team for help several times, and they have always been super prompt and helpful. Especially Eduardo M.! Who provided a helpful solution and went above and beyond to implement.
April 19, 2022
We have been using this app for several years now and every once in awhile we run into a glitch which needs to be resolved by Recharge. Juan's support today was exceptional! He went above and beyond in both explaining and resolving our issues. I have been communicating with Recharge customer service for years now, but Juan is one of the best technicians I have ever dealt with. He was patient, kind and thorough and checked back with me to make sure that everything was correctly implemented. This is customer service at its best!
April 18, 2022
Meredith M. was sooo quick and helpful! Wish I could have her always around to help answer our recharge questions!
April 15, 2022
Received wonderful assistance setting up our account. Our customer migration was a breeze, thanks to Julmar!
July 26, 2022
Very good Help ! Recharge team helped me very quickly to solve my issue. They are super nice and helpful.
May 2, 2022
Reached out to Customer Service, and was helped by a wonderful Customer Service Rep named Juan. Thanks for your quick help and reply!
Nov. 15, 2022
I recommend Nick from E-shop genius – he always responds swiftly to any communication and completes tasks very quickly. Also, to date he has always been able to complete any website task I have requested. Recommend E-shop genius without hesitation. Matthew
April 14, 2022
I really appreciate Vuk's assistance in answering questions about my subscription. He was super helpful and I'm very happy with his service.
April 14, 2022
Overall we are very pleased with Recharge. It does require some knowledge to be able to navigate the app. Their support has been great whenever we needed help!
April 14, 2022
Milos was incredibly helpful and solved my problem very quickly! Thanks for great customer service..
April 14, 2022
I was helped by Sheana R in customer service and she was outstanding! She understood exactly what I needed and she implemented the changes right away. This was vital to my store and I'm very thankful for her fast and friendly help.