Recharge Subscriptions App
Smarter subscriptions powering your growth & retention
Rating
4.8
feedback
2,105
chart
#2,128
All reviews
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June 28, 2022
Juan C was extremely helpful with my support request, he went above and beyond to assist me and kept me informed of his progress.
June 23, 2022
The support team went above and beyond to help me fix my problem. App does exactly what it's supposed to
June 30, 2023
A great app with prompt service. I was using a competitor for quite a few years though they weren't helping and didn't seem to be working on the product for the future, I can see that this appears to be different for ReCharge. A good product worth the hassle of swapping services. The service continues to be good though, like others on here I can see a price hike in the near future. We may want to be looking further afield as the service wasn't cheap, to begin with, and we have 3 websites using ReCharge, this is quite the bill.
June 23, 2022
Matt was a great help to us! Very efficient, professional, and kind. Happy to have him apart of your team! Thank you again!
June 23, 2022
I often hesitate to contact any helpdesk support as I fear I won't receive a quick response, and keep trying to troubleshoot myself to find a solution, but Hector and his team were super quick to respond and fix a number of issues I had with the subscription service, which is reassuring when the app is there to dealing with my customers and their payments. Thanks team!
June 22, 2022
An Amazing App for subscriptions. Integrates perfect with Shopify and provides great customer service.
June 21, 2022
You can customize the app widget perfectly and Nick from eShop genius soft it in an excellent way for free. Highly recommend it.
June 17, 2022
The Recharge team did an outstanding job helping me migrate from my old subscription platform to this one. Customers are better able to manage their own subscriptions which means fewer emails for me! The ability for customers to add one-time items has also helped increase sales!
June 17, 2022
We used this app to charge customers for recurring coffee subscriptions. I had an issue manually adding a customer to link to our store for a recurring purchase, and Nena replied very quickly and was very helpful and professional. Her technical support advice weas easy to follow, and now my customer is linked to the portal. Thank you Nena!
June 15, 2022
I wanted to provide feedback on an individual at Recharge. Dan, a senior support engineer has been assisting myself on behalf of our company for almost 6 months now to ensure our issue was resolved, completed to our satisfaction and in a timely fashion anytime I had to contact him. He was kind, explained all options clearly, was patient and a true delight to work with. Hire more Dan's!
June 15, 2022
Benjamin in support was so great to work with and worked through the issue I was having. Thank you for your help!
June 15, 2022
Great service that has become a big part of our business. It works well and is very easy to setup and use.
June 14, 2022
Love the support with this app! The customer service team always responds quickly and is eager to help.
June 14, 2022
Works great. Nick from eShop Genius helped us with some minor customizations as well. Would recommend!
June 10, 2022
Great platform. We migrated from a different platform and this one is much better. It has all the features we are wanting and they are always making improvements with each update.
June 9, 2022
We've used this app for two weeks now and it's been able to accommodate the transfer from two different platforms one of which was a similar platform and the other completely different. Customer service will help walk you through everything and quickly! I was surprised at how fast any problems we ran into were resolved either with instruction on how to fix it or with their team fixing it for us when things became a little more technical. The only downside is the fact that the app isn't compatible with any volume discount apps, but they do offer some alternatives.
June 9, 2022
The issue was resolved promptly, and we were able to get back to the customer to straighten their account. Thank you very much, Juan!
Sept. 10, 2025
extremely helpful customer service agent who resolved our issues in an efficient and effective manner.
June 7, 2022
Better than I expected, including customer service. The app provides a lot of possibilities for how to reduce the churn rate and have happy customers.