All reviews

Rating Breakdown

  • 5
    88% (1,848 ratings)
  • 4
    5% (107 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (116 ratings)

Reviews with Text

  • 90% (1,903)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 1, 2022

Benjamin responded to help email within minutes telling me my problem was solved as well as how he solved it! By far best customer support I've experienced in a while!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2025

Excellent support. We truly appreciate that your team is always there to help, providing prompt and friendly assistance whenever we need it. I especially wanted to mention Nena and commend you for your help with our most recent query. You took the time to fully understand the issue and resolved it quickly. Your dedication to ensuring our customers receive the same high level of service that you provide is truly commendable. Thank you again!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 31, 2022

Great app and fantastic developer support from Nick at eShop Genius fixing an issue with our widget!

Using app

4 months

Total reviews

3

Average rating

5.0

1 / 5 Share

May 30, 2022

AWFUL CUSTOMER SERVICE I recently migrated over to a new website and needed to migrate my Recharge customers over to the new website, and after nearly 2 weeks I am STILL WAITING for my customers to be migrated over by Recharge and now at risk of loosing business as a result. AVOID THIS APP

Using app

13 days

Total reviews

5

Average rating

3.6

5 / 5 Share

May 6, 2025

It works!

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2022

I reached out to support for help and received help immediately. The support team addressed my issue right away. I'm extremely satisfied with the app, how it helped my business as well as the support when I've needed it.

Using app

About 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

May 27, 2022

ReCharge has made it easy for us to offer subscription shipping to our customers. The only features I'd like to see in upcoming releases are: - Full multi-currency support (in the works) - WYSIWYG editor to updating email notification templates - A more intuitive way to offer free shipping for subscribers only

Using app

About 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

May 27, 2022

Fantastic app and amazing service from the ReCharge launch and support teams. A game-changer for customer subscriptions.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 26, 2022

We have been using ReCharge for a few years now and we've been very satisfied. The app is user friendly and great customer service!

Using app

About 7 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

Their customer service is excellent. Jaden was super helpful and fast :)

Using app

About 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Oct. 29, 2022

This app is great - makes subscriptions easy to manage and their support team is very helpful and responsive. Highly recommend.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2022

Great app for subscriptions to grow our wine club. They keep adding new features that makes it easier to manage subscriptions.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2022

Best customer support I've received in a long time! The team helped me set up my subscriptions initially, and is always the first people I contact when I have an issue I can't figure out. This week Dora worked with me to fix a glitch, and was super patient explaining the issue to me so I'd understand. Highly recommend!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 24, 2022

We have been using Recharge for our subscription products since 2018. It has been a great addition to our offering. Simple to use for both us and our customers as well as flexible and adaptable to different requirements. The technical support offered is second to none. Fast and efficient. Really impressive.

Using app

Over 5 years

Total reviews

6

Average rating

5.0

5 / 5 Share

May 24, 2022

I haven't used the app enough to know but the support we have received so far has been very good. Thanks Miley!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 23, 2022

Really helpful customer service. We used Nick Seth from eshopgenius and he solved our little niggles. Highly recommend

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

great customer service! Juan deserves 5 BIG BOOMS! BOOM BOOM BOOM BOOM BOOM! / troubleshooting when needed. very easy, quick, and thorough and helped to prevent the issue in the future

Using app

Over 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2022

Vuk was a great help on the chat feature! Very helpful in helping us send our customers links so they can personally manage their subscriptions.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2022

We have been using ReCharge for a few months now, switching from another subscription app. The main difference with ReCharge has been customer service, they reply to your queries fast and help in every way possible. Eventhough is not the perfect solution it works really well.

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 20, 2022

I love the app, and the customer service is excellent. They respond quickly to requests for help and always solve our problems.

Store

TRIHARD

Using app

About 2 years

Total reviews

8

Average rating

4.4