Recharge Subscriptions App
Smarter subscriptions powering your growth & retention
Rating
4.8
feedback
2,106
chart
#2,128
All reviews
Review RSS Feed
May 6, 2022
PLEASE PLEASE PLEASE don't get fooled by their positive reviews. This app is an evil. Their customer service is awful. A pure waste of time and money. Read NEGATIVE REVIEWS first.
May 5, 2022
A+ subscription app. Highly customizable if you want, or great out of the box. I recommend getting a support package if you want to do some customization. Support team is A+, very smart with Shopify
May 5, 2022
Thank you Lia for your great support. Smaller issues solved within minutes. We will get back to you if anything is needed!
May 4, 2022
Have just setup and received some great and prompt support from Lia for a few minor tweaks. Look forward to seeing it in action but it shows nicely in the store front so very happy so far
May 4, 2022
We have had multiple issues with customer accounts lately and Shayaan was AHHHHHMAZING in helping figure out what happened with this customer in addition to providing examples and an explanation. This is so helpful for us to further troubleshoot similar scenarios before reaching out to your team. Shayaan was also very nice in the process, didn't come off in any other manner than extremely nice and positive!
May 2, 2022
We have used this app for a while and have no complaints. Customer service is fast, helpful and friendly.
May 1, 2022
Fantastic app for managing subscriptions! Love how easy it is to use. Customer support is great. Special mention Miley W who has been very helpful assisting us to transition to the native Shopify checkout! Excellent service!
April 29, 2022
Nice app which helps to manage subscriptions. There are tons of features for advanced users/developers. Great customer support.
April 29, 2022
Nice and efficient customer service. It's been a moment that we have been using their services and we are satisfied.
April 28, 2022
Miley was amazing! Super helpful and made sure my questions were answered and things were fixed. Thank you again for your wonderful help!
April 27, 2022
Outstanding customer support! The entire Recharge team is incredibly knowledgeable and helpful, especially Adam B and Bryan N.
March 20, 2026
Quick response and excellent support! Was able to get my issue addressed within the first few email exchanges.b
April 26, 2022
Bryan Nguyen was very helpful. We could not figure it out via email so he sent me a zoom link and patiently worked with me for over two hours. It was so kind and extremely beneficial. He had great ideas and was very generous with his time.
April 25, 2022
Joey answered my question quickly, thank you so much & please give him a raise! Thanks, Jonathan Made in New Mexico
Using app
18 days
Total reviews
4
Average rating
5.0
April 22, 2022
The is brilliant and the team were fantastic to work with, very helpful and quickly turned around some of the challenges I had.
April 21, 2022
We converted to Shopify 2.0 and worked with your team, specifically Matt A., to make sure everything transitioned smoothly. We had to reset our system but everything worked out great!
April 21, 2022
Le service client de recharge est très réactif ! J'ai eu la chance d'être accompagnée par Juan et il a réglé mon souci en quelques minutes, ce qui est très agréable ! Je les remercie pour ce service de qualité !
April 21, 2022
My experiences both past and present have been incredibly helpful, thorough, and quick. I have just gained access to the 'chat feature' and am excited to utilize this tool.
April 21, 2022
Im rating the agent not the app, handled my enquiry first time fast! The app is ok but very fiddley to get it to work as required