Recharge Subscriptions App

March 15, 2022

Got great help when having problems with charges. And it was quick too! Can only recommend their customer service!

March 12, 2022

Great customer service, someone was able to assist me within a couple hours and solved all my issues. I'm beyond satisfied with the service and the App itself. Thank you!

Oct. 24, 2023

Pierre L. helped so much, thank you!

March 11, 2022

I worked with Dora at Recharge to work out some customisations and she helped me get 3 tasks done within the first 24 hours. Super helpful!

March 10, 2022

I love this app and company! We have been with them for years. We recently decided to upgrade to a unified Shopify checkout, and the process was AMAZING! Seriously, Joey (if you see this!) I am over-the-moon grateful for all of your help and support along the way. You've been so responsive and thoroughly helpful! I've done a lot of integrations, etc. and I've never felt more confident and safe making a major update. Thank you Recharge (and Joey from support) for everything!

Aug. 25, 2025

Jaden was extremely resourceful. He walked me through my request, and helped me set up a campaign accurately.

March 9, 2022

The supports are responsive and they gladly assisted me with some issues I faced and some clarifications. Thumbs up!

March 8, 2022

Amazing customer service, very efficient. My issue was resolved within an hour. User friendly website, lots of staff can use with next to no training as it is very accessible.

March 8, 2022

Only app I could find that allows temporary subscriptions. Works very well with lots of customisations. Support is also very good, they fixed it when it wasn't working on our site. Only criticism is temporary subscriptions look permanent on the front-end.

March 7, 2022

This app is very easy to use and install. I like the ease it which it integrates with the Shopify app and I can turn on subscriptions in a snap. The only thing I'm trying to figure out is the notifications piece so that I know when someone pushes back a subscription or not, but I'm sure all I have to do is contact the helpful customer service team. The customer service is AWESOME - super fast and responsive. I highly recommend Recharge even if just for the customer service team that provides support.

March 7, 2022

Miley really helped with my query regarding one of our customer subscriptions - really appreciate her swift reply, and quick actions for me.

March 2, 2022

Worst customer support and it's like their job is to make people want to stop using ReCharge. Jon B said he would help and that he cared about my issue but he did nothing to resolve it. It's been 3 days. I'm paying thousands of dollars a year to ReCharge and no one from their team is helping. Customers update their credit cards but ReCharge doesn't update it on their end to use the new credit card. Disappointed. I hope you tell Jon B to improve his customer service

March 1, 2022

The support is really amazing and quick. I was having issues on my subscription products. They debugged and resolved my issue within 2 days. Definitely recommended for merchants.

Feb. 28, 2022

I appreciate the thoroughness that Recharge support provides! So incredibly helpful when I'm stuck in a situation.

Feb. 26, 2022

Recharge App is an absolute solution if you need to adopt a recurring service for your customers. I'm pretty sure that Recharge App enables to offer stable and consistent service for both vendors and customers each. Don't hesitate to buy Recharge app. Of course, Recharge App needs to be improved more, but currently it helps enough for recurring service.

Aug. 22, 2025

Tech support with Yajaira T. has been great. She was very responsive and helpful.

Feb. 25, 2022

Very fast and competent response with screenshots to assist in solving a customer query. Great help and support!

Feb. 24, 2022

Love this app. Gets the job done and all with great customer service. Easy to navigate and make updates!

Feb. 23, 2022

Fast and courteous customer service, much appreciated. I reached out with a problem, and was able to correct it with them help of their team.

Feb. 23, 2022

So far the set up has been relatively easy. I would appreciate more visual instructions for setting things up. Breanna was super helpful and kind in answering my questions.