Recharge Subscriptions

July 13, 2021

The customer service here is awesome! I was having some technical difficulties, and Tigist immediately answered all of my questions with a detailed reply, and even included photos of exactly where I should click to fix the issue. Thanks again for your help, Tigist!

Nov. 24, 2021

Joey, the rep who assisted me on my inquiry was very helpful. Actually, all of the reps who have assisted me and my team have been quite helpful in solving issues varying from tweaks to CSS to troubleshooting any glitches. The App itself is simple but sometimes quite overwhelming with lots of settings and options that we need to explore to get a certain data. That's why having access to customer service is very useful.

July 12, 2021

I love using this app. I switched to Recharge after failing to receive a response after more than a week from my old recurring app. I have never looked back since. They resolve issues fast and keep you updated if it's something that will take a bit longer. I recommend Recharge to anyone with a subscription business.

July 12, 2021

This app is the absolute best!!!! The customer service is absolutely amazing!!! Customer service representative Nena helped fixed a huge issue with my store at 2-3 am, super fast response, she needs a raise! Never had such a great experience with customer service like this. Recharge is user friendly and the best out of all ive tried.

July 10, 2021

This app's service works very well and their customer service is very responsive and helpful. I would recommend this subscription app.

July 9, 2021

I had an issue with some of my members after I had changed the product variance. I wasn't quite sure what to do and I was able to get help from support. They provided me with an easy step-by+step guide that immediately fixed my problem. Thank you!

July 8, 2021

This is a great service and made managing subscriptions easy. Would recommend this to other startups looking for an easy subscription solution

July 7, 2021

recharge does what I need and more, great support. Developers are able to leverage the tech stack to get more creative with various sales strategies

July 7, 2021

We launched our first subscription-based product using recharge, and their team has helped us successfully navigate the bumps that came with that learning curve and provided attentive solutions with the various things we've run into. SHOUTOUT to D'Tanga for taking care of us :) I manage our support team and the integration offered with our helpdesk (Gorgias), has been a great benefit to our customer support team in offering easy and fast resolutions for our customers, and overall increasing our customer experience.

July 26, 2021

Great customer service and awesome app for subscriptions ! Always happy to help and quick with a resolution! Highly recommended.

July 6, 2021

Excellent customer service - really helpful and quick response! Thank you for helping to resolve my issue and answering my questions!

July 6, 2021

With ReCharge our customers can easily setup and mange their recurring subscription(s) and I get great insights into their actions and behaviors so I know where adjustments need to be made to drive the customer experience to the next level. Not to mention the team over at ReCharge is great to work with, super responsive and friendly folks that care about my business and keep me up to date with all the changes and enhancements being made.

July 11, 2021

Initially had trouble finding the contact information for more support. However, the team reached out and have been helpful in helping us get setup.

July 5, 2021

Excellent Customer Service! We appreciate the speedy and thorough support that the team has provided!

July 3, 2021

Once again...fast, responsive and effective correspondence with a real person. It is impossible to fault the service from ReCharge.

July 2, 2021

Tigist was great! He answered my email within 15 minutes and has assisted me with an urgent need! Very helpful.

Aug. 12, 2022

I regret the day I installed this app. It has been nothing but a pain in my, and my customers arse since the day it began. Customer support take ages to respond, and usually I have to quick fix a problem because I can't live with my business running on half performance, then customer service don't understand why I am having issues. Now the issues are once a week and I have filled out the contact form more times than I can count. Strongly suggest you go elsewhere. Not worth losing the amount of customers I have lost because of these lot. Update: a year later I am still standing by my review. I have just been informed by Recharge that I have been charged for a change in plan which i didn't authorise or choose. I have been told that I can revert to the standard plan but wont get a refund. I get 5-7 word responses from a different person in their 'customer care' team every 24 hours. There is no phone number, there is no result. A bunch of crooks! And once again, I am disappointed in myself for letting them have my business for so long.

Feb. 6, 2023

Malcolm L is superb! He was able to explain everything to me and helped resolve the issues in a zap.

July 2, 2021

Recharge has transformed our business model and allowed us to weather the pandemic by increasing our subscription offerings to our customers. The functions on offer and ability to always get support quickly is reassuring - especially when a large portion of your business is relying on subscriptions. We couldn't be more impressed with Recharge and have already recommended it to a number of other small businesses who offer subscriptions or are thinking of making them. Thank you especially to Bryan for his assistance - you're the best!

Nov. 13, 2021

Such an easy app to use, and the support is awesome! AJ was soooo helpful and fast. I'm super excited to start using this app to help me scale my subscription box company (LaLa Horse). 2021-11-13 Update... Today Tigist helped me with a few questions I had and the service was so fast and helpful. I just can't say enough great things about this app and this team!