All reviews

Rating Breakdown

  • 5
    88% (1,848 ratings)
  • 4
    5% (107 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (116 ratings)

Reviews with Text

  • 90% (1,903)
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5 / 5 Share

April 20, 2022

The app works fantastic. Super pro. The support team is top-notch. Answers super fast and is proactive with your problems. Recommend 100%!

Using app

About 1 month

Total reviews

11

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

Over time this app has gotten better with the new upgrades and features added. I have recently reached out to the support team for help several times, and they have always been super prompt and helpful. Especially Eduardo M.! Who provided a helpful solution and went above and beyond to implement.

Using app

About 9 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 19, 2022

We have been using this app for several years now and every once in awhile we run into a glitch which needs to be resolved by Recharge. Juan's support today was exceptional! He went above and beyond in both explaining and resolving our issues. I have been communicating with Recharge customer service for years now, but Juan is one of the best technicians I have ever dealt with. He was patient, kind and thorough and checked back with me to make sure that everything was correctly implemented. This is customer service at its best!

Using app

Over 5 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 18, 2022

Meredith M. was sooo quick and helpful! Wish I could have her always around to help answer our recharge questions!

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 15, 2022

Received wonderful assistance setting up our account. Our customer migration was a breeze, thanks to Julmar!

Using app

9 months

Total reviews

1

Average rating

5.0

4 / 5 Share

July 26, 2022

Very good Help ! Recharge team helped me very quickly to solve my issue. They are super nice and helpful.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

May 2, 2022

Reached out to Customer Service, and was helped by a wonderful Customer Service Rep named Juan. Thanks for your quick help and reply!

Using app

5 months

Total reviews

10

Average rating

4.6

5 / 5 Share

Nov. 15, 2022

I recommend Nick from E-shop genius – he always responds swiftly to any communication and completes tasks very quickly. Also, to date he has always been able to complete any website task I have requested. Recommend E-shop genius without hesitation. Matthew

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2022

I really appreciate Vuk's assistance in answering questions about my subscription. He was super helpful and I'm very happy with his service.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2022

Overall we are very pleased with Recharge. It does require some knowledge to be able to navigate the app. Their support has been great whenever we needed help!

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 14, 2022

Milos was incredibly helpful and solved my problem very quickly! Thanks for great customer service..

Store

Coterie

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

April 14, 2022

I was helped by Sheana R in customer service and she was outstanding! She understood exactly what I needed and she implemented the changes right away. This was vital to my store and I'm very thankful for her fast and friendly help.

Using app

About 7 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 3, 2023

I use their chat customer support service and always get a quick response! Their support team is very knowledgeable, friendly, and great!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 14, 2022

Great addition to our store and gives us everything we need to manage subscriptions. Support is also fantastic

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 13, 2022

Recharge has been a great addition to my business and their customer support team has been very helpful in getting me started, especially Juan C. Thank you and I highly recommend this service.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2022

Great app, great customer service. Very efficient at responding and has been a great addition for our website.

Store

Olly's

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 13, 2022

This app has been a game-changer for us. It's streamlined the subscription process and is managing it smoothly. Our customers love it and we've seen a huge uptick in our subscription orders. The support is second to none. Timely and clear responses. Feels like the recharge team is part of our team.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2022

We have been using this app for several years on 5 websites after trying others, and none can compare. For several years we were not aware of just how powerful it could be. We worked with Kaitlin to get a better understanding and are now focusing on stronger retention strategies. I highly recommend this application. This is a company that strives to be the best and they demonstrate that with great support and knowledgeable staff.

Using app

Over 4 years

Total reviews

6

Average rating

5.0

4 / 5 Share

April 12, 2022

They have a great support team that always provides good technical support, sales are going better than before using the app.

Using app

8 months

Total reviews

2

Average rating

4.5

5 / 5 Share

April 12, 2022

I love this app. It has help increase my sales through subscriptions by 20%. And we haven't fully utilized it yet. I highly recommend.

Using app

Over 4 years

Total reviews

3

Average rating

5.0