Recharge Subscriptions App for Shopify

Recharge Subscriptions App

Smarter subscriptions powering your growth & retention
Rating
4.8
Feedback
2,164
Reviews
Chart
#968
Shopify

All reviews

5 / 5 Share
Oct. 29, 2022

This app is great - makes subscriptions easy to manage and their support team is very helpful and responsive. Highly recommend.

Store Using app Total reviews Average rating
JMB Living About 1 year 2 5.0
5 / 5 Share
May 25, 2022

Great app for subscriptions to grow our wine club. They keep adding new features that makes it easier to manage subscriptions.

Store Using app Total reviews Average rating
SYLTBAR.com About 1 year 2 5.0
5 / 5 Share
May 25, 2022

Best customer support I've received in a long time! The team helped me set up my subscriptions initially, and is always the first people I contact when I have an issue I can't figure out. This week Dora worked with me to fix a glitch, and was super patient explaining the issue to me so I'd understand. Highly recommend!

Store Using app Total reviews Average rating
StrippedSupply 7 months 4 5.0
5 / 5 Share
May 24, 2022

We have been using Recharge for our subscription products since 2018. It has been a great addition to our offering. Simple to use for both us and our customers as well as flexible and adaptable to different requirements. The technical support offered is second to none. Fast and efficient. Really impressive.

Store Using app Total reviews Average rating
PEAK CHOCOLATE Over 5 years 6 5.0
5 / 5 Share
May 24, 2022

I haven't used the app enough to know but the support we have received so far has been very good. Thanks Miley!

Store Using app Total reviews Average rating
Real Sips 4 months 3 5.0
5 / 5 Share
May 23, 2022

Really helpful customer service. We used Nick Seth from eshopgenius and he solved our little niggles. Highly recommend

Store Using app Total reviews Average rating
Best of British Beer 10 days 1 5.0
5 / 5 Share
Feb. 24, 2025

great customer service! Juan deserves 5 BIG BOOMS! BOOM BOOM BOOM BOOM BOOM! / troubleshooting when needed. very easy, quick, and thorough and helped to prevent the issue in the future

Store Using app Total reviews Average rating
Kate McLeod Over 6 years 2 5.0
5 / 5 Share
May 20, 2022

Vuk was a great help on the chat feature! Very helpful in helping us send our customers links so they can personally manage their subscriptions.

Store Using app Total reviews Average rating
Vitamin Bar 5 months 1 5.0
5 / 5 Share
May 20, 2022

We have been using ReCharge for a few months now, switching from another subscription app. The main difference with ReCharge has been customer service, they reply to your queries fast and help in every way possible. Eventhough is not the perfect solution it works really well.

Store Using app Total reviews Average rating
Serious Tissues 7 months 7 5.0
5 / 5 Share
May 20, 2022

I love the app, and the customer service is excellent. They respond quickly to requests for help and always solve our problems.

Store Using app Total reviews Average rating
TRIHARD About 2 years 8 4.4
5 / 5 Share
May 19, 2022

Support is wonderful, everyone I have spoken to in the years of using this app has been incredibly patient and helpful. Adam was recently amazing in helping to answer all of our questions for our shopify subscription upgrade, and helped us come up with a solution to our unique shipping problem. Thank you!

Store Using app Total reviews Average rating
ECS Coffee About 3 years 10 4.9
5 / 5 Share
May 19, 2022

During the pandemic we wanted a quick and affordable solution to add a subscription service to our coffee website, we were recommended Recharge and have been delighted at how it's increased our direct to consumer business. On initial set up, we hadn't achieved full integration with our customers' regular accounts but the Recharge Support team were brilliantly responsive and helpful. I dealt with the same agent throughout and she went above and beyond to help us get the fix we needed and optimise the associated webpages and email notifications. An unexpectedly personal and great customer service experience.

Store Using app Total reviews Average rating
Raw Bean Coffee About 1 year 4 4.5
5 / 5 Share
May 18, 2022

Big thanks to Matt. Prompt response to my email and great options to help me with my customization request. This app works very well.

Store Using app Total reviews Average rating
Lex&Roses 6 months 4 5.0
5 / 5 Share
May 18, 2022

I worked with Nevena to update pricing on existing subscriptions. She completed the assignment much much faster than anticipated and was super helpful and thorough. Very happy with the service!

Store Using app Total reviews Average rating
The Ruscio Institute LLC Over 4 years 3 5.0
5 / 5 Share
May 17, 2022

I worked with the recharge team and some bulk upload and one-off use cases. Very positive experience with our support engineer Shayaan who was very responsive and helpful.

Store Using app Total reviews Average rating
Canopy Over 1 year 12 4.7
5 / 5 Share
May 16, 2022

Jaden from Support is the best! Took care of a tedious, time-consuming task for us in no time. Highly recommend!

Store Using app Total reviews Average rating
The Literary Book Club About 1 year 1 5.0
5 / 5 Share
May 16, 2022

Tech support has always been on point. Not only are they knowledgeable and efficient with solutions, they are also friendly and a pleasure to work with; you don't need to be a techie to talk to their techies to achieve perfect results. Today I worked with a tech consultant named Maryam and she exemplified everything I described above.

Store Using app Total reviews Average rating
Caffe Luxxe Almost 3 years 3 5.0
5 / 5 Share
May 15, 2022

Juan was great and explained everything well. Very helpful and kind. He was through in explaining everything that I needed to navigate the app.

Store Using app Total reviews Average rating
Bee's Canna Farm 1 day 2 5.0
5 / 5 Share
May 14, 2022

Amazing customer support. Easy integration. Can't speak more highly of Recharge compared to other competitors.

Store Using app Total reviews Average rating
Adegen 1 day 9 5.0
5 / 5 Share
May 13, 2022

Bryan from support helped us really fast. He literally sent screenshots with a step by step of what we had to do to solve an issue for one of our customers. Recharge support overall is very good, every time we have an issue they respond pretty quickly and help us solve the problem.

Store Using app Total reviews Average rating
Cuela 8 months 3 5.0
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