Recharge Subscriptions
Recharge Payments Trusted Subscription App
Rating
4.6
feedback
1,906
chart
#2,537
All reviews
Rating Breakdown
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July 20, 2021
Although new to the program and have yet to get subscribers, the customer service has been excellent! Jaxon was very quick to respond to my question and provide the answers and help I needed to make things work more smoothly with my inventory management software. Thanks again, you guys are great!
July 20, 2021
If you want to provide a subscription in your shop, this is the best app for subscriptions on Shopify. And good customer service, too!
March 23, 2023
Juan C. stepped in on our support ticket and made himself available immediately. With his help and expertise, a weeks long issue was resolved in a single session. Boom. It's the level of support you'd expect from a partner (like Recharge) and hope you can get when it's needed most. Thanks 1,000,000, Juan!
July 19, 2021
Eduardo Mallmann from the customer support team was an absolute life saver! He fixed a bug that 2 teams of web developers could not! I offered to buy him a case of beer and he said he'd prefer a 5 star review for Recharge! They're an amazing team!
July 19, 2021
The Recharge APP works well - it is seamless and integrates nicely with Shopify. The support team are amazing and in particular Dalia F who was prompt and solved a customer billing issue quickly and promptly and professionally.
July 19, 2021
Works great for what we use it for. For the one instance where we had an issue that we could not resolve there support team were happy to help.
July 16, 2021
Obviously the best subscription app on the app store! Even customer support is killer and technical as nails! Dalia helped me set up custom settings on the backend to support my shipping needs for recurring payments in just minutes! Thanks all!!
July 16, 2021
Renata was great - she helped us with our issues we were having with our pixel to allow our data to sort properly which wasn't their fault at all. Thanks!
July 16, 2021
Seriously a great app, with a great team behind it providing an outstanding service. Highly recommended. We have been using this for over a year now, so this is a review built working with these guys on a number of occasions. Thank you!
July 14, 2021
I used this app for my monthly subscription boxes and recently decided to change my theme. I had some difficulty integrating this app but the Recharge team was so helpful! They fixed my issue immediately.
July 14, 2021
Recharge is a helpful subscription tool. We have been with them for years and years and cannot imagine another subscription tool. Their recent upgrades to their customer service have been excellent with people like Anne and Ranson.
July 14, 2021
If I could give it 0 stars I would. Where to start. A - If you plan to use this with shopify checkout - find something else. It simply does not work, causes major bugs and here is the best part. THE SUPPORT IS NON-EXISTANT. Save yourself time, money and headaches and go with a company that's built something that works with Shopify!
July 14, 2021
Customer Service is excellent. App comes the closest of all out there to providing the functionality we require.
July 14, 2021
Hi! I had a great expereince with ReCharge Support team. Tigist assisted me with ReCharge, as my computer was blocking it for some reason. She was very kind and helpful. 10/10!
July 13, 2021
I have been using ReCharge for 4 months now and I am completely satisfied by this app. I have been able to create the subscription plans our business needed, I am still working on the best way to handle gift cards on subscriptions but Gordon has been very helpful and is still helping me finding solutions.
July 13, 2021
The customer service here is awesome! I was having some technical difficulties, and Tigist immediately answered all of my questions with a detailed reply, and even included photos of exactly where I should click to fix the issue. Thanks again for your help, Tigist!
Nov. 24, 2021
Joey, the rep who assisted me on my inquiry was very helpful. Actually, all of the reps who have assisted me and my team have been quite helpful in solving issues varying from tweaks to CSS to troubleshooting any glitches. The App itself is simple but sometimes quite overwhelming with lots of settings and options that we need to explore to get a certain data. That's why having access to customer service is very useful.
July 12, 2021
I love using this app. I switched to Recharge after failing to receive a response after more than a week from my old recurring app. I have never looked back since. They resolve issues fast and keep you updated if it's something that will take a bit longer. I recommend Recharge to anyone with a subscription business.
July 12, 2021
This app is the absolute best!!!! The customer service is absolutely amazing!!! Customer service representative Nena helped fixed a huge issue with my store at 2-3 am, super fast response, she needs a raise! Never had such a great experience with customer service like this. Recharge is user friendly and the best out of all ive tried.
July 10, 2021
This app's service works very well and their customer service is very responsive and helpful. I would recommend this subscription app.