Recharge Subscriptions App
Smarter subscriptions powering your growth & retention
Rating
4.8
feedback
2,051
chart
#2,064
All reviews
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Jan. 28, 2022
I haven't used the app much yet, but the help crew has been super helpful so far as I am trying to set everything up.
Jan. 28, 2022
Thank you for the quick response. and helping solve the issue I was having quickly and professional.
Jan. 27, 2022
I absolutely love this and the superior support that I receive. I’ve had Recharge for about 3 years now. My business has increase tremendously by having this service as an offering. I recently updated my theme and I am not tech savvy at all. I submitted a request because I couldn’t figure out how to add my widget. Bryan jumped right in an took care of everything. Their response time is instantaneously in my opinion. If you’re looking to grow your business this is a wonderful resource especially for the customers that order on a regular. An they forget to reorder. This will take care of everything for them. An if you want AMAZING Customer Support Recharge is the best option.
Jan. 26, 2022
Thank you to Erica for a super quick response and support for resolving a technical customer account issue.
July 30, 2024
I appreciate Roberto's help with guidance on how to prevent Legacy Recharge Customers from reactivating their subscriptions. I appreciate Roberto's help in understanding the payment gateways used when we Converge our Recharge with Shopify. He was very knowledgeable in explaining the process and in sending me helpful links regarding our merge. I look forward to when it's our turn to change over to your new integration with Shopify. April Mills, Examgen Inc
Jan. 24, 2022
Brilliant customer support. Fantastic app. A must for every shopify merchant who wants to offer subscription. Our customers love the "manage my subscription" page. we do too.
Jan. 23, 2022
Jovana was super helpful in fixing a subscription issue! Great customer service and prompt replies.
Jan. 21, 2022
Recharge is great. Super easy to use. Whenever I've run into something I can't figure out, support is very responsive. The best subscription app for Shopify.
Jan. 20, 2022
Alex Delgado through Recharge Support provided me with the documentation the identifies the fields used to build the Analytics dashboards. This is a huge help because I'm creating my own dashboards from the API within Tableau so I can be confident that the metrics I'm using align with logic that Recharge defines.
Jan. 20, 2022
I had a problem in ReCharge and I am happy to say the responded quickly and fixed the problem right away. Elijah and Zach were excellent to deal with. Thank you for the great customer service.
Dec. 17, 2025
The team from from eShop Genius was amazing, they were able to fix all errors and were very helpful, specially Nick.
Jan. 20, 2022
ReCharge is a good app and importantly is an easy out of the box solution for SMEs. Some of their competitors offer powerful solutions, but with great power comes a disgusting amount of effort for essentially exactly what ReCharge provides. Support from Nigel at ReCharge was consistent and comprehensive and he helped us get hundreds of products loaded & live in a matter of days. If you're lucky enough to work with Nigel send him a voucher for a beer or something.
Jan. 19, 2022
This app is awesome, it is really great for businesses and also for customers who don't want to manually order each month. Lots of support from the Erica and the team for setup and any queries. The documentation is great too. Our AOV has increased by 20% since setting this up and it will likely increase further once we convert more customers to subscriptions :)
Jan. 19, 2022
I contacted the team for support on some obscure information, and I was pleasantly surprised that Dalia was able to answer all my questions in a timely manner. Thanks again!
Jan. 18, 2022
While getting all set up Adam B was so helpful. He answered my questions very quickly and gave me very clear and easy to follow directions for problem solving and helping me customize my subscription plan.
Jan. 18, 2022
Dora was able to research my issue and give me solutions that fixed it within a couple of days. Thanks for your help.
Jan. 18, 2022
I used this app for my subscription orders solution. Still learning to use it but the help docs and support is amazing. No wonder the reviews are so good.
Jan. 17, 2022
Recharge Subscriptions has been an intricate part of our Shopify store and business. This app allows us to do everything and anything we need to manage subscription orders while providing the customer with the best experience possible. Recharge does a great job of putting subscription management in the customer's hands with tools like Recharge SMS to reduce churn. We have been very pleased with their capability to consistently optimize features and ensure integrations work with other key technology partners. I use their analytics frequently and their reporting platform is seamless. I could not be happier with Recharge and would highly recommend it for offering your customers the best subscription experience.