All reviews

Rating Breakdown

  • 5
    85% (1,621 ratings)
  • 4
    6% (114 ratings)
  • 3
    1% (19 ratings)
  • 2
    1% (21 ratings)
  • 1
    6% (110 ratings)
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5 / 5 Share

June 25, 2021

Recharge helped me to setup a homepade product widget, really appreciate the fast turnaround, thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2021

Had great help from Brandon P., The app itself is fantastic for businesses looking to leverage the power of subscriptions.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2021

Incredible app. It is the core of our entire business. Great features, great support, great communication. We wanted to scale our business into a large subscription company. There is no better app than Recharge to make that happen. Running a subscription company can be complex logistically, it would be impossible to do this on your own. Recharge provided me with every resource I needed to make a multi-million dollar, scalable business possible.

Store

Viori

Using app

Over 1 year

Total reviews

6

Average rating

3.7

5 / 5 Share

Feb. 23, 2022

Super fast customer service response time - Chris was very helpful and sorted my issue in no time. Now I know how to do it again in future.

Using app

About 3 years

Total reviews

4

Average rating

4.8

5 / 5 Share

June 24, 2021

Great app and great customer support. It gets the job done, and helps us manage what are soon to be over a hundred subscribers.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 24, 2021

ReCharge has been helpful with my company's goals and subscription management, especially after starting to work closely with our designated account manager. This feature has helped me learn how to utilize ReCharge to its fullest potential.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

1 / 5 Share

June 24, 2021

I didn't even get to try it ... when I go to "open application" the page goes blank ... I tried to find a link for support or help and I didn't find it either ... curious experience

Using app

2 days

Total reviews

16

Average rating

4.8

5 / 5 Share

June 23, 2021

It is great! It is super user-friendly, easy customization, and customer support... oh, they are adorable, fast, and very kind! Highly recommended!

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 23, 2021

ReCharge has been great. We have seen our subscription business grow exponentially and benefit from the Account Manager relationship and quick customer support.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2021

The customer service is wonderful. They respond quickly and stick with you until the problem is solved.

Using app

Over 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

June 23, 2021

Affordable, easy to use, professional look. The customer service and technical support teams responded very quickly after submitting a couple of tickets and were very helpful in assisting with the issue I was having.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2021

Great working app with increasing feature repertoire. Very responsive and competent support as well! Would highly recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2021

We had a few issues to work out in the beginning but customer support has been amazing throughout the process. We have to give a 5 star shout out to Tyler at Recharge, he has been so helpful and we wouldn't be where we are today without him!

Using app

About 6 years

Total reviews

6

Average rating

5.0

5 / 5 Share

May 12, 2022

Chris was very helpful and very responsive when inquiring about the checkout migration. He made sure we were speaking to the right people and didn't hesitate to offer additional help when needed.

Using app

Almost 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

June 23, 2021

We use this app for customers with products on subscription and really like how easy it is for customers to change aspects (skip a month, add quantity, change flavor, etc) of their subscriptions. Easy integration to our Shopify store. Their customer support is very responsive when we need something or have questions. We aren't solely a subscription based business model but with the analytics they provide on the backend I can see how this would be a great platform to help grow a business that built on subscriptions.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 23, 2021

Appli très intuitive, équipe très réactive. Le service support répond en général dans la journée, vraiment top!

Using app

About 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

June 23, 2021

Recharge has been a nightmare for us from day 1. Their customer support has been non-existent, they refuse to help if you have other apps installed and blame everything that doesn't work on other apps - even though we paid a premium for 'priority' support. They don't support currency conversions, so discounts actually ADDED the value of the discount to the price. When we had complaints from our customers on how confusing the customer portal was, they charged $300/month to customize it, and you still have to pay a developer 1000s on top of that. After more than 2 years, we finally found another solution that works for us and we have never been so happy to get rid of an app than Recharge. Good Riddance.

Using app

Over 3 years

Total reviews

18

Average rating

4.2

5 / 5 Share

June 23, 2021

Great for subscribers. Had a few initial problems when setting up etc but Jaxon has massively helped out on the issues we were having and now all is running smoothly!

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 23, 2021

Brendan was very quick and helpful with my queries. He checked in with me to make sure that all his information worked. 5 stars!!!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2021

I had an issue with the subscription widget as my website was a little unique... the tech support consistently emailed me until the issue was figured out and resolved. They were also very kind and patient. Very nice people to work with.

Using app

About 2 months

Total reviews

1

Average rating

5.0