Recharge Subscriptions App
All reviews
You can customize the app widget perfectly and Nick from eShop genius soft it in an excellent way for free. Highly recommend it.
The Recharge team did an outstanding job helping me migrate from my old subscription platform to this one. Customers are better able to manage their own subscriptions which means fewer emails for me! The ability for customers to add one-time items has also helped increase sales!
We used this app to charge customers for recurring coffee subscriptions. I had an issue manually adding a customer to link to our store for a recurring purchase, and Nena replied very quickly and was very helpful and professional. Her technical support advice weas easy to follow, and now my customer is linked to the portal. Thank you Nena!
I wanted to provide feedback on an individual at Recharge. Dan, a senior support engineer has been assisting myself on behalf of our company for almost 6 months now to ensure our issue was resolved, completed to our satisfaction and in a timely fashion anytime I had to contact him. He was kind, explained all options clearly, was patient and a true delight to work with. Hire more Dan's!
Benjamin in support was so great to work with and worked through the issue I was having. Thank you for your help!
Great service that has become a big part of our business. It works well and is very easy to setup and use.
Love the support with this app! The customer service team always responds quickly and is eager to help.
Works great. Nick from eShop Genius helped us with some minor customizations as well. Would recommend!
Great platform. We migrated from a different platform and this one is much better. It has all the features we are wanting and they are always making improvements with each update.
We've used this app for two weeks now and it's been able to accommodate the transfer from two different platforms one of which was a similar platform and the other completely different. Customer service will help walk you through everything and quickly! I was surprised at how fast any problems we ran into were resolved either with instruction on how to fix it or with their team fixing it for us when things became a little more technical. The only downside is the fact that the app isn't compatible with any volume discount apps, but they do offer some alternatives.
The issue was resolved promptly, and we were able to get back to the customer to straighten their account. Thank you very much, Juan!
extremely helpful customer service agent who resolved our issues in an efficient and effective manner.
Better than I expected, including customer service. The app provides a lot of possibilities for how to reduce the churn rate and have happy customers.
Juan was incredibly helpful and went out of his way to help me trouble shoot a few issues I was having. Really appreciate his support and time.
Benjamin responded to help email within minutes telling me my problem was solved as well as how he solved it! By far best customer support I've experienced in a while!
Excellent support. We truly appreciate that your team is always there to help, providing prompt and friendly assistance whenever we need it. I especially wanted to mention Nena and commend you for your help with our most recent query. You took the time to fully understand the issue and resolved it quickly. Your dedication to ensuring our customers receive the same high level of service that you provide is truly commendable. Thank you again!
Great app and fantastic developer support from Nick at eShop Genius fixing an issue with our widget!
AWFUL CUSTOMER SERVICE I recently migrated over to a new website and needed to migrate my Recharge customers over to the new website, and after nearly 2 weeks I am STILL WAITING for my customers to be migrated over by Recharge and now at risk of loosing business as a result. AVOID THIS APP
I reached out to support for help and received help immediately. The support team addressed my issue right away. I'm extremely satisfied with the app, how it helped my business as well as the support when I've needed it.
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