Recharge Subscriptions App

Feb. 2, 2022

Customer Support is superb. They are really helpful with any of our requests. We have been using their service for a long time now

Feb. 2, 2022

Our Growth Account Manager, Grey, really took the time to dive in and provide us with useful ways to improve our subscription experience and retention rate. Very happy to have such a helpful partner!

Dec. 2, 2025

Set up was easy, it was a good experience overall with support! I am not sure if it was the quick way we turned the product around but our support/launch call did not come till after product had already gone live. Overall though great experience.

Feb. 2, 2022

Great customer service and very easy to use for different types of subscriptions. We sell mainly coffee beans online and its been a perfect fit

Feb. 2, 2022

I use Recharge to offer my monthly sewing tutorials as a subscription. I am not at all 'techie' but I found this really easy to install and the support whenever I have had a question has been very good - very quick and helpful.

Feb. 1, 2022

Sean G. was super helpful and fast to provide an answer to the request I submitted. Even if he went to investigate a solution, he made me feel like I could wait a lifetime with his humor and kind messages. So, thank you for making my support experience pleasant.

Jan. 31, 2022

I love how responsive their Support Team is, especially April. There was never a question she wasn't able to answer very satisfactorily. She helped us fix some issues, as well as provided very helpful advice. ReCharge is a GREAT app that is TRUE to what it says it can do.

Jan. 31, 2022

Gordon at ReCharge has been very helpful and timely in assisting with questions and any issues we experienced during our subscriber migration and after. We really appreciate his consistent help over the past few months!

Jan. 31, 2022

Great app, easy to use and works smootlhy. We're growing with a lot of new subscribers through Recharge, really happy to use it!

Jan. 28, 2022

quickly helped us push subscription dates for upcoming orders with included a product that is sold out

Jan. 28, 2022

I haven't used the app much yet, but the help crew has been super helpful so far as I am trying to set everything up.

Jan. 28, 2022

Thank you for the quick response. and helping solve the issue I was having quickly and professional.

Jan. 27, 2022

I absolutely love this and the superior support that I receive. I’ve had Recharge for about 3 years now. My business has increase tremendously by having this service as an offering. I recently updated my theme and I am not tech savvy at all. I submitted a request because I couldn’t figure out how to add my widget. Bryan jumped right in an took care of everything. Their response time is instantaneously in my opinion. If you’re looking to grow your business this is a wonderful resource especially for the customers that order on a regular. An they forget to reorder. This will take care of everything for them. An if you want AMAZING Customer Support Recharge is the best option.

Jan. 26, 2022

Thank you to Erica for a super quick response and support for resolving a technical customer account issue.

July 30, 2024

I appreciate Roberto's help with guidance on how to prevent Legacy Recharge Customers from reactivating their subscriptions. I appreciate Roberto's help in understanding the payment gateways used when we Converge our Recharge with Shopify. He was very knowledgeable in explaining the process and in sending me helpful links regarding our merge. I look forward to when it's our turn to change over to your new integration with Shopify. April Mills, Examgen Inc

Jan. 24, 2022

Brilliant customer support. Fantastic app. A must for every shopify merchant who wants to offer subscription. Our customers love the "manage my subscription" page. we do too.

Jan. 23, 2022

Jovana was super helpful in fixing a subscription issue! Great customer service and prompt replies.

Jan. 21, 2022

Recharge is great. Super easy to use. Whenever I've run into something I can't figure out, support is very responsive. The best subscription app for Shopify.

Aug. 7, 2025

Customer support (Irving) has been very helpful.

Jan. 20, 2022

Alex Delgado through Recharge Support provided me with the documentation the identifies the fields used to build the Analytics dashboards. This is a huge help because I'm creating my own dashboards from the API within Tableau so I can be confident that the metrics I'm using align with logic that Recharge defines.