All reviews

Rating Breakdown

  • 5
    85% (1,621 ratings)
  • 4
    6% (114 ratings)
  • 3
    1% (19 ratings)
  • 2
    1% (21 ratings)
  • 1
    6% (110 ratings)
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5 / 5 Share

June 30, 2021

Everyone was extremely responsive and helpful with solving a few issues we were having. I am happy with the service.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 22, 2021

It's working great! Doing exactly what we need and growing our recurring sales. love how it integrates with our transactions

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2021

Great platform for subscriptions. Plenty of integrations as well. They helped us migrate all of our subscriptions over so that we could manage them in one place and better understand our data. Their analytics gives great insight to what's going in with your subscription business. We're overall happy with the app.

Using app

8 months

Total reviews

1

Average rating

5.0

4 / 5 Share

June 22, 2021

Good app, easy and straightforward to use. Not many customizations available for the look and feel on the site however.

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

June 22, 2021

With a growing subscription business, Recharge has been extremely helpful and valuable to our company. There are comprehensive analytics that Recharge compiles for us as well that help us with forecasting and with our retention efforts. Our rep Tyler is very knowledgable and willing to help at the drop of a hat.

Store

beam

Using app

About 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

June 21, 2021

After a few teething problems with initial set up I contacted the support team and a guy named Gordon was able to get us up and running within the hour. He was helpful, patient and made the process a lot less daunting than it had seemed initially. Moving forward, we're looking forward to growing our subscription side of the business with ReCharge and won't hesitate to reach out to the support team should we need any further help.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2021

Best-in-class recurring payment (subscription) integration on the market. ReCharge has everything you need wether you are just starting out or have an already established business. Exceptional customer service who always go above and beyond. Extensible platform with an amazing api allows for customization and scale as your business grows. I couldn't recommend ReCharge enough!

Using app

About 4 years

Total reviews

6

Average rating

4.8

5 / 5 Share

June 21, 2021

As far as we're concerned, this is the #1 subscription software on Shopify. Enough robust rules and customization to suit your needs, and solid support

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 21, 2021

We've been using this app for almost a year now. Our Rep Tyler is really helpful and always willing to get on a call with us to work out our development ideas. The app works as designed and they have been great about making it fit our VERY customized setup. Would recommend!

Store

EBY

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

June 18, 2021

We've been using the app for a long time, but I can easily say the customer service is A1. Less than 24 hours (8 to 12 hours) to be answered and you feel they really want to help and make it simple for you.

Using app

7 months

Total reviews

2

Average rating

5.0

1 / 5 Share

June 18, 2021

Quite simply the worst customer service I have ever experienced! Installed the app, my customers could not checkout - I am using a premium theme, and there was no error to say that their app and my theme would not work... We installed the code they asked us to install, still didn't work - then told us that they could not longer help! F*cking useless! Has so much potential..

Using app

3 days

Total reviews

4

Average rating

2.0

5 / 5 Share

June 18, 2021

Customer service during set-up was quick and effective. Prefer this app above others in the app store.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2021

Great customer support so far. Still need to test the app itself. We hope recharge can help us grow our business.

Store

ayuro

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2021

This review is for Meredith for assisting me with my concern regarding a refund. Charlotte Turner [email protected] - Exceed Time Limit for Refund

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2021

Alicia was so helpful when I needed some guidance around adding subscription products - she gave me instructions and support, and extra tips to help me out - cheers!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2022

We had to run a bulk update through ReCharge which usually takes several business days. I explained to the team that our issue was a bit time sensitive and we needed the update done on a specific date -- they were very responsive and were able to accomodate my request! Matt and Nevena were in particular very helpful.

Using app

Over 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

June 16, 2021

L'assistance est très réactive et à l'écoute ! Ils mont aidé à régler un gros bug d'affichage sur mon site en quelques heures !

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2021

While I wish I had the option to set the 1st charge date to the correct billing date automatically, I was able to reach out to CS and Brandon took care of me so quickly and accurately.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 16, 2021

The app always works fine. Support is always in real-time, very professional and result focused. Very fair in pricing and accommodative. Special thx to Gordon

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2021

Gordon was nothing short of amazing. I was new to the app and overwhelmed. He helped me with all my questions and even notified me of a feature that just launched. Every company needs a Gordon!!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0