Recharge Subscriptions App
Smarter subscriptions powering your growth & retention
Rating
4.8
feedback
2,051
chart
#2,064
All reviews
Review RSS Feed
Nov. 3, 2025
Duska is a hero, I am an idiot. My problem is solved and I have learned some new skills, every day's a school day!
Nov. 23, 2021
Great app and especially great onboarding support by Milena. Recharge is a highly flexible subscription app
Nov. 22, 2021
I am still trying to understand this app. But the customer service is very good. We use it for combining discounts and subscriptions
Nov. 22, 2021
I had a couple of glitches today but Adam B. in the support team was super fast in replying and very helpful. I'm up and running again.
Nov. 22, 2021
We updated our shipping terms and April M was super helpful in updating all of our existing subscriptions. They were faster to respond than expected and we had resolution within an hour or two.
Nov. 21, 2021
Tigist installed the code in a matter of minutes. Easy as can be. I would recommend this app to anyone.
May 15, 2025
Good customer service,The support helped me to fix the problem just in a few hours. Generally happy with the app. Just annoying to have to go through a chatbot but this is customer service 2025 ...
Nov. 19, 2021
Breanna W. Recharge Support Engineer - SUPER HELPFUL GAL! She have me the best online help I have ever received.
June 9, 2025
Had some trouble with customer not being able to update their payment method after switching from Braintree to authorize.net. Jovanah and Nikola jumped in and helped me with it, and in no time I was able to get things going again for my customer! Thanks a lot!
Feb. 4, 2022
This app is continuously making improvements with the platform and as such the tech support team is able and eager to help. UPDATE: We greatly appreciate the help from Vinse across multiple brands which we have. Without him we would still be spinning our wheels!
Nov. 18, 2021
I reached out for support on assistance on my Recharge account. It continuously kept giving me an error. Joey responded FAST!. He provided a few suggestions to try. IT FINALLY WORKED!!! I emailed him right away and again, was quick to respond. Thank you for resolving my issue, Joey!
Nov. 18, 2021
crystal was extremely helpful. She helped resolved my issue and was very quick in coming back to me.
Nov. 17, 2021
We really enjoy using Recharge to run our subscription service. The customer support is always top notch and makes life much less stressful then it could be otherwise.
Nov. 17, 2021
Responsive and helpful. Provided additional information and resources why issue is happening. Thank you!
Nov. 17, 2021
Received good support with an issue after custom theme install which solved my problem very quickly. Only reason I'm giving 4 stars is because a little bit of code was left on a theme file which I had to clean up. Other than that a very positive experience.
Nov. 17, 2021
Usamos Recharge para servicio de suscripción a nuestra tienda de té. Es muy fácil de instalar y de configurar. Y el servicio de soporte es muy rápido y muy bueno
Nov. 17, 2021
I switched from another website platform where the recurring order system was really not working well. Recharge has been a breath of fresh air. The cost is very reasonable even for low volume shops like mine, while still offering great customer service when help is needed. I was able to import my current subscribers to my Shopify site easily, and customers have a lot of tools available to them. Recharge also can read line item properties generated by variant apps, which is something that other apps are missing. Highly recommend!
Nov. 16, 2021
We use the Recharge app all the time and it is very convenient to use. It has all the information I need to assist customers.
Dec. 16, 2021
I appreciate Recharge's simple workflow and stellar client support. The UI is very friendly and can be learned quickly. Their technical support crew is always on the ball. A+++++ They constantly follow up and keep us up to date on all technical issues, as well as offer real-time strategic solutions.