Recharge Subscriptions App

Elijah P. was extremely helpful and ensured the integration ran smoothly. We're very impressed with the level of support and customer service so far.

Excellent customer service from Sarah to an existing customer - resolved an email ticket within an hour

We've been using Recharge for a while now. It works better than other subscription software we have had. I will say I find their help documentation generally confusing - like it's written for someone more tech minded. However, their customer support usually responds within 24 hours and is helpful.

I worked with Erika G at Recharge support and she was tremendous. I had multiple issues that she addressed for me in a very timely fashion. Troy Kids Dinosaur of the Month Club

The support team is very helpful in demonstrating how to navigate the app. Joey helped to resolve two concerns I had and was very quick to respond.

5 star for CX. Had a few questions around analytics and reporting discrepancies, and Alex M was very was and very efficient with his support.

Customer Support is superb. They are really helpful with any of our requests. We have been using their service for a long time now

Our Growth Account Manager, Grey, really took the time to dive in and provide us with useful ways to improve our subscription experience and retention rate. Very happy to have such a helpful partner!

Set up was easy, it was a good experience overall with support! I am not sure if it was the quick way we turned the product around but our support/launch call did not come till after product had already gone live. Overall though great experience.

Great customer service and very easy to use for different types of subscriptions. We sell mainly coffee beans online and its been a perfect fit

I use Recharge to offer my monthly sewing tutorials as a subscription. I am not at all 'techie' but I found this really easy to install and the support whenever I have had a question has been very good - very quick and helpful.

Sean G. was super helpful and fast to provide an answer to the request I submitted. Even if he went to investigate a solution, he made me feel like I could wait a lifetime with his humor and kind messages. So, thank you for making my support experience pleasant.

I love how responsive their Support Team is, especially April. There was never a question she wasn't able to answer very satisfactorily. She helped us fix some issues, as well as provided very helpful advice. ReCharge is a GREAT app that is TRUE to what it says it can do.

Gordon at ReCharge has been very helpful and timely in assisting with questions and any issues we experienced during our subscriber migration and after. We really appreciate his consistent help over the past few months!

Great app, easy to use and works smootlhy. We're growing with a lot of new subscribers through Recharge, really happy to use it!

quickly helped us push subscription dates for upcoming orders with included a product that is sold out

I haven't used the app much yet, but the help crew has been super helpful so far as I am trying to set everything up.

Thank you for the quick response. and helping solve the issue I was having quickly and professional.

I absolutely love this and the superior support that I receive. I’ve had Recharge for about 3 years now. My business has increase tremendously by having this service as an offering. I recently updated my theme and I am not tech savvy at all. I submitted a request because I couldn’t figure out how to add my widget. Bryan jumped right in an took care of everything. Their response time is instantaneously in my opinion. If you’re looking to grow your business this is a wonderful resource especially for the customers that order on a regular. An they forget to reorder. This will take care of everything for them. An if you want AMAZING Customer Support Recharge is the best option.

Thank you to Erica for a super quick response and support for resolving a technical customer account issue.