Recharge Subscriptions
Recharge Payments Trusted Subscription App
Rating
4.6
feedback
1,910
chart
#2,623
All reviews
Rating Breakdown
Review RSS Feed
May 25, 2021
Recharge is easy - setting up a regular customer base for a solid proportion of your monthly sales makes life easier for us and for the customer.
May 21, 2021
amazing customer service! super fast response and the app is easy to use and manage. highly recommended!
May 21, 2021
ReCharge allowed us to setup a monthly subscription to our PDF pattern offer. The cost is not negligible, but the service is on point, no other app offers the same level of functionality. Also, the customer service never disappointed us, they always responded quickly and managed to solve our issues. (Shout out to Nikola who just helped us on a huge problem, which turned out to be our fault)
May 21, 2021
Brandon was fast and friendly! I really appreciate his follow-up. The issue surrounded the account of one of my customers - so his work saved business I would have lost.
May 21, 2021
Dora always gets back to me super fast and handles whatever tech help I need. She has a very pleasant manner and I really can't thank her enough.
May 28, 2021
May 16th: Nikola C. was very quick to respond, very friendly and fixed my problem straight away. We setup a free subscription for a contest winner and she was able to set it up straight away for me. Thanks Nik! May 28th: Snezana A. helped me set up a unique subscription for the office space attached to our building. I had very specific needs and they were able to sort it out within moments! Couldn't be happier with the friendly and professional service provided. Thank you Snezana!
May 20, 2021
I find it not very interactive and it should have live chat to speed up the support process. However, the email support guys do their best to help as much as possible.
Using app
Almost 2 years
Total reviews
1
Average rating
5.0
May 20, 2021
I recently had an issue finding some information I needed I'm exporting. Francis Ith was so helpful! He took the time to understand what I needed then answered my question. The service was above and beyond what I expected and very detailed.
May 20, 2021
A great subscription app for Shopify. While there are shortcomings, there are upgrades coming in the future and HUMAN customer support is top notch (which is one of the most important things when dealing with tech). I received quick and insightful support from John M.
May 20, 2021
Great, timely support! This app works fantastic and has been extremely beneficial in the growth of our e-commerce business over the past few years.
May 20, 2021
Service client au top : réactifs et à l'écoute ! Beaucoup de fonctionnalités, ça marche correctement
May 19, 2021
Reached out to support and they quickly made the feature available to us. Support is on the ball...
May 19, 2021
Alicia J was wonderful helping us urgently update some subscription charges! They are always so responsive - account management and customer service are top notch!
May 19, 2021
I am reviewing my customer service experience with Denis R. He got back to me very quickly and provided me with the answers I needed with regards to a customer question about receiving notifications.
May 18, 2021
Quick and clear customer service, solved the issue easily. Very happy with the result. Thank you very much.
May 18, 2021
I have been using ReCharge since starting my subscription business in 2017. The features are great and the customer service is excellent! Very friendly, helpful, knowledgable and professional. Highly recommend!
May 18, 2021
ReCharge has been a tremendous asset and addition to our tech stack. Subscriptions are an important part of our business, and ReCharge is a fantastic platform to leverage for both growing and maintaining subscription customers. Great product and even better team! Couldn't be happier with the level of personalized service from day one.
May 18, 2021
We've had some issues with the app that we really struggled to resolve, but we eventually got there with the help of the recharge team. Thanks to the team for the persistence & continued communication!
May 17, 2021
It is a great app that makes simple the subscription process for my customers and for me, as a store owner. Plus the support service is spectacular, their answers are always fast and accurate. They really have helped me find the right solution and taught me how to use the platform in the best way
May 17, 2021
Super quick response, very proactive, fixed my issues same day, incredibly responsive and nice. Great customer service!