Recharge Subscriptions App

April 1, 2022

Recharge Subscription app helps our company to manage the subscription orders easily and effectively.

Oct. 8, 2021

Matt was brilliant in offering support on an urgent issue that we've encountered for the first time and couldn't wrap our heads around! A good learning experience that sometimes you should leave the expert work to the (ReCharge) experts. We've had a great customer experience so far and I always recommend ReCharge whenever I'm asked about our subscription management side of the business.

Oct. 8, 2021

Amazing customer experience. Wish there was more customization with email notifications and not plain HTML.

Dec. 19, 2021

Totally does what we need it to. Over the years we're better at working in the backend and they've made it easier to operate. My most recent support from Vuk and Milica was great!

Oct. 7, 2021

ReCharge and their team (specifically, Owais) has been great to work with. Super sharp, and quick turnaround on any assistance we need. Thanks team!

Oct. 7, 2021

Great customer service! Quick to respond and assist with the syncing issue I was having despite the fact that our usual Shopify manager was out of the office.

Oct. 7, 2021

Rafael A. did a great job of assisting me with my issue. Not only did he help me to figure out the problem he checked back in a few days later to make sure everything was taken care of. Great customer services

Oct. 7, 2021

Only issue for me is my store offers pickup and shipping and the app defaults to lowest shipping cost after the first order is made. So, if they order shipping on there first order the subsequent orders will default to pickup because its free. I have talked with tech support and the only work around is to manually add the shipping rate which is static. It's more work then it needs to be for an automated system.

Oct. 7, 2021

My questions always get answered quickly and Shayaan is lovely to deal with and always helps out when I need assistance.

Oct. 7, 2021

There were a lot of underlying issues that were not clarify up-front. We had to contact support back and forth for help (some even took 3-4 days to respond which affected our store performance).

Oct. 5, 2021

WOW! ReCharge is everything and more. You need this app if you have a subscription. Legit, their customer service is always responsive within 24 hours and they even helped me resolve an issue with a brand new Shopify theme that wasn't allowing me to connect any of the back end stuff after countless hours of trying. They rock, esp. Eduardo Mallmann who helped me resolve my Shopify theme! Please pick them and download this app for your subs.

Oct. 5, 2021

The app is easy to use and setup, but find it limited with some options. Most importantly, we really need it to support multiple currencies and it doesn't yet. Support has been very helpful for any troubleshooting as well.

Oct. 4, 2021

Knowledgeable, fast and friendly support. Julmar sent all the information I needed, plus the tools to make it easier.

Oct. 2, 2021

This is a seriously powerful app and we've been using it for a few years now. Customers are generally able to manage their own subscriptions without needing any help. Customer service is also top notch, friendly and professional. Rachel has helped answer some question I had about the new Shopify checkout integration plans. Recommended.

Oct. 1, 2021

I emailed for support on a shipping charge issue. The support team resolved the issue quickly. I find that each time I email for support I get an response quickly. The support team is very good with getting issues resolved due to a high knowledge of the Recharge program. I am very satisfied with the support team.

Oct. 1, 2021

Best in class subscription app for Shopify. Really good customer service, Milena was amazing I figured my issue so quickly

April 14, 2022

Recharge has a been a great app for our store. Support is always super responsive and helpful. Specifically in this last case, Vuk in support got right back to me regarding updating a customer's payment method and removing an old payment method. Thanks Vuk!

Sept. 29, 2021

The Interface is a bit confusing and can be designed better. However the functionallity is excellent and the service is responding within Minutes and helps to solve issues immediately. Would absolutely recommend!

Sept. 28, 2021

Recharge handles all of our subscriptions. It is a great way to manage customers and orders. The only problem we have is logging in from Shopify. It takes forever to load.

Sept. 28, 2021

Dora was fast and efficient. She determined that our account had been put on hold from a past-due invoice (a customer service nightmare), which stalled subscription processing. She instructed me on how to fix the issue, and within minutes, the account was active again.