Recharge Subscriptions

May 17, 2021

Had a great experience with the customer service team who offered me a prompt and effective response.

Dec. 20, 2022

This is a very extensive payment solution for subscription businesses. The product is very advanced and offers both for small ecommerce as for bigger enterprises a complete solution. Very customizable. The best thing though is the customer support team. When you scale complexity arises due to the nature of a subscription business, but the customer support team is awesome, fast, accurate and very friendly in helping you along the way. We've tried other subscription apps, but Recharge is by far the best option out there. Also for custom work Nick from the e-shop Genius is really helpfull!

April 4, 2022

We have literally just got started with this app, so its a little early to comment on the ROI/effectiveness, but, Diana from support was so absolutely amazing with the onboarding process we just had to give it 5 stars! Since leaving this review we have relied heavily on ReCharge's support, yet again Malcolb was utterly outstanding! Thank you

May 17, 2021

Love this app. Plugs in easily and intuitive. Allow us to do everything we need with our subscription program. Support is great and fast. Highly recommend.

May 17, 2021

Brilliant, brilliant, brilliant!!! Always super helpful and supportive and quick to respond. Thank you so much!

May 16, 2021

This app has helped our business so much, it allows our customers to automate ordering their products on a schedule that works best for them. And the customer service team is very helpful.

May 14, 2021

This app has really helped with customer retention, and DJ in customer service was great. Be warned though that if you want quick response times you will need to get a premium service plan.

May 14, 2021

This app works very well for monthly subscriptions! The couple of times I have reached out to customer service, they have been very helpful.

May 13, 2021

Daliah F and AJ M. have been SO very helpful to us! We were hesitant to switch our subscribers to ReCharge, since we had been with Cratejoy for so long, but we are extremely happy we did! Daliah & AJ are always not only willing to help, but seem excited to help us with any issues or confusion we have!

June 29, 2021

After installing the app, our store encountered theme issues. Recharge helped us out and we found a good solution to the problem. Now, everything runs smoothly.

May 13, 2021

ReCharge is fantastic! Highly recommend. The team driving this service is absolutely incredible and thorough when assisting with issues. The features and abilities for our customers to manage, update, remove their subscription are all there and easy to use. Lots of useful reporting and tracking metrics and more. Also, ReCharge can handle large subscription models really well. We have over 15,000 subscribers currently so if that doesn't tell you they can do it, I don't know what will. Of course there are be things that can be cleaned up and added over time and I know ReCharge pays close attention to the moving pieces within Shopify so that they are always compliant. Five stars!

May 13, 2021

Account login functionality for the consumer (front end) can be faulty. The analytics are good, but could be enhanced.

May 13, 2021

App and system is great - but more a 5 star for the support team, getting back and resolving my issues installing on a theme and then some - always save the day! Nevena was the assistant who helped out great. The rest of the team are a blessing.

May 12, 2021

Wonderful service and great experience with support! All of my questions were answered and my issues were resolved quickly.

May 12, 2021

The function of the app is great, but the clean up of it is a bit confusing. Would love for the products to sync automatically!

May 12, 2021

We have been using ReCharge for subscription order for about 6 months. We are also using Klaviyo for email marketing and newsletters. So naturally we wanted to enable the ReCharge + Klaviyo integration. We ran into an issue with setting the integration setup. Fortunately, we had a great customer support rep (John) who communicated with us as their developers worked out the issue. I received a personal reminder from him only a couple of days later letting me know the issue was sorted out. I followed the setup process again as instructed and now we are rocking! A big thank you to the ReCharge team, customer support + developers! You all are doing a great job.

May 12, 2021

Brandon fixed all my issues quickly and made it really easy for me to solve what I needed to have done!

May 12, 2021

I was able to use the support and resolve a difficulty with our footer. I was given a couple of different solutions. Both of the solutions worked. One of the solutions specifically took care of my issue as well as kept the functionality the way that I had hoped.

May 12, 2021

Great app that has everything I need in terms of functionality and it also has great customer support!

May 11, 2021

Excellent customer service provided by Elli! Went above and beyond in helping and made the whole process seamless.