All reviews

Rating Breakdown

  • 5
    87% (1,744 ratings)
  • 4
    5% (106 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (112 ratings)

Reviews with Text

  • 92% (1,834)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 6, 2025

These guys always provide great support. Juan C, & Yajaira was particularly helpful with a recent issue, which he solved quickly.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2025

Jake was great at helping me with the subscription contract update so I could resolve the customer's issue.

Using app

Over 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 24, 2021

Meredith M. was of great assistance in resolving the issue I was having with receiving exports from Recharge. Communication was clear and fast. Thanks again Meredith!

Using app

Over 6 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 24, 2021

It has been a really rough ride migrating our store from WordPress to Shopify but the customer support at ReCharge has been a really great help.

Using app

4 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 24, 2021

The customer service were brilliant at helping me resolve a customer error on account problem. Mary was efficient and very helpful.,

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2021

Very useful app, the support was great they helped me on everything that I needed to take advantage of the app features.

Using app

Almost 3 years

Total reviews

7

Average rating

4.4

5 / 5 Share

Aug. 23, 2021

Customer service is amazing! Shoutout to Nikola for going the extra distance to get my subscriptions up and running.

Store

SOSS

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2021

This app has been a great addition to our customer's shopping experience. I would definitely recommend it.

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 20, 2021

Recharge has been great. Really good communication and support from the team and an excellent product that does the job. I recommend!

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 20, 2021

Very good app, works well, if there is a problem the customer service is friendly and very helpful. Easy to implement

Store

Cheezy

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 19, 2021

Amazing app for managing subscriptions! Best support team on Shopify app store, they helped me with every request I had!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2021

Gets the job done! Support has done great in resolving my own user errors. We love being able to offer subscription products.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2021

Bekah did a fantastic job helping me install ReCharge on my site. She went above and beyond to do a full installation, which made things much, much easier for me. Communication was fluid. Very impressed with her support. I look forward to getting started with subscriptions!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2021

Really easy to use. On struggling a little on setup I contacted support via email and they input the code for me within 10 minutes. Fantastic fast service.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2021

I was shocked but grateful that there was someone there to answer my questions and help troubleshoot issues with my shop on the weekend and late night. My issues were resolved and concerns addressed. I really appreciate this help with dealing with my subscriptions.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2021

I'm yet to go live with my Recharge subscription, but I have been working with it for the last month to get things set-up in the back end. My use case is a little more complex than most, as I am selling a digital product on a monthly basis. I have used Recharge and Klaviyo to set this all up and am really happy with how it's working. The integration with the 2 apps was smooth and the team at Recharge have been fantastic during this set-up process. I have reached out a number of times for very specific things I needed help with and the responses have always been great and very helpful - and also very quick. I now have my subscription set up exactly how I wanted and feel confident that when I launch everything should work well.

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2021

ReCharge does exactly what we need it to do and the customer service reps are super responsive and professional.

Using app

About 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2021

The updated integration with Klaviyo is awesome, and the back end analytics have been improved a ton over the years.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 23, 2021

AJ was very helpful and really helped resolve the things needed. The help I got was very valuable and much appreciated. Thanks and hope you continue supporting Recharge clients!

Store

ARMRA

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 13, 2021

Support always gives me quick help without a lot of back and forth and they go into Shopify when I need it and make code changes. I really appreciate their technical expertise!

Using app

Over 3 years

Total reviews

4

Average rating

5.0