Recharge Subscriptions App
All reviews
Often when I reach out to ReCharge they will fix the problem for me. It's great! This allows me to get back to the customer so much quicker- Thanks Amber!
Received excellent service from Jack when experienced an issue with a customers account. He responded promptly.
Great app, great support. UI/UX could be better for both customers and admin. Will continue to use and recommend.
We have used this app for over a year and only ever had 1 problem with it. That one problem was on our end, but their customer support still helped us get it fixed within 2 hours regardless.
Bryan Nguyen provided excellent support and quickly helped me with resolving my issue and getting the most from the app.
Recharge allows us to offer subscriptions with a lot of customization. Also great customer service. Thanks!
ReCharge is the best subscription app around, and everyone knows it. The thing that really sets them apart though is their support. Would absolutely recommend to anyone looking to utilize subscriptions for their store.
Support was great and was able to answer my questions very quickly and get things working the way they are supposed to!
Great customer support when we were having an issue. I'd recommend it because they have thought of a lot of scenarios in their programming and they're willing to help when something doesn't go according to plan.
With many thousand products to go live Milica was very helpful with our onboarding. Thanks for your help.
Quick response time and gave clear instructions on how to fix our issue! We always have a great experience with the Recharge support team.
The Recharge team was instrumental in getting us set up with Recharge quickly in the busiest time of the year. Our Growth Account Manager was fantastic at answering any questions in a timely manner, complete with Loom videos to show how to set things up following best practices.
I had an issue installing the app and Meredith and the team very efficiently took care of all for me, I would recommend the Customer Services
I'm impressed with the tech support provided by Recharge. I had an issue and it was solved quickly and easily. Their tech support is easy to contact and that's a big plus!
The customer support has been great, responsive and helpful. App does pretty much everything it claims to do.
I was having troubles with the Recharge app, I am not a developer so I was not sure how to fix my problem. I reached out to the Recharge customer service, and I seriously had the BEST experience I've ever had with any customer service rep. Matt is amazing, he went above and beyond to answer all of my questions, and tried to help me as much as he possibly could. He always responded very timely and made sure I was well prepared to discuss what I needed to do with our developers in order to get what we need, since it was our website that needed adjusting, not the recharge app. Thank you Matt A for your amazing customer service!
This review is for Meredith, as I really appreciated her going above and beyond and taking care of an issue I had with my product variants. She didn't just tell me where to go to fix something, she took the time to fix it for me, which was very helpful as we're going through a sale and are super busy at the moment. Thanks Meredith!
Meredith was a huge help in resolving a Shopify/ReCharge disconnect in my store. She was fast and the solution was perfect, made my customer extra happy!
ReCharge support has been very helpful in terms of resolving our issues. We switched. We had some difficulty with shipping rules initially but they helped resolve everything. The customer portal that the customer will see to manage their subscription is great looking.
Very simply, ReCharge just works. It's easy to configure and integrate, so it enables you to focus on running the subscription side of your business rather than programming a subscription solution.
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