Recharge Subscriptions App
Smarter subscriptions powering your growth & retention
Rating
4.8
feedback
2,107
chart
#2,169
All reviews
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Nov. 9, 2021
Customer support is amazing! Thank you so much for all of the help and support and for your fast response!
Nov. 9, 2021
The customer service received from Vuk was excellent, a quick turnaround and plenty of guidance provided to help with next steps.
Nov. 9, 2021
Amazing app with unlimited possibilities, customer support is unparalleled and I couldn't ask for more. Thanks again
July 26, 2023
Thank you Nena for helping me figure out what's wrong on the customer's email address - why we're unable to update it in reCharge!
Nov. 6, 2021
I had a question about pausing payments, as we're launching our subscriptions prior to actually fulfilling them. Gabriel on the customer service team was incredibly helpful in giving me work around options.
Nov. 5, 2021
Bryan Nguyen was extremely helpful with navigating through this app. He was able to solve my issues and explain to me in detail what was happening and how to solve it. Thank you again!
Nov. 4, 2021
Generally the app is a reliable solution for subscriptions via Shopify. When I hit trouble, the support team is very helpful. Patrick especially has been communicative, personal and proactive in his service.
Nov. 4, 2021
Just starting using the app - so easy to install, great support from the Recharge team, especially for a non coder!
Nov. 4, 2021
Great customer service. Means the world in this day and age. It's a little pricy but we have been getting good traction with repeat customers. We'll definitely continue to expand upon it.
Nov. 4, 2021
Bekah with customer support was great! They took the time to provide a clear response and they even went out of their way to make a nice little video to show me how to access our exports! 10/10 great job! Recharge is a great app!
Nov. 3, 2021
Very happy with the support we received from the Recharge team. Quick to respond, solution oriented and kind.
Nov. 2, 2021
Great customer service as always, including swift response from Alex to address a particular issue we were experiencing.
Nov. 1, 2021
Matt J was fantastic and super thorough. In the past I've received subpar support from ReCharge but Matt was great and super quick to respond.
Oct. 29, 2021
We are in the process of implementing Recharge into our store and their support team has been an absolute delight to work with!
Oct. 28, 2021
The support was very helpful. The support team's response quickly provided responses and solutions to my question.
Oct. 28, 2021
The customer service team is amazing. Matt, specifically, gave me over-the-top great service until I fully understood the issue my customers were experiencing. The app is great. 4 stars only because access to the subscription portal for customers can be wonky if the proper settings aren't enabled from the get-go. Talk to a customer service person first : )
Oct. 27, 2021
Quite intuitive, very useful. It usually works great - we just experienced a couple of minor issues with out "go to checkout" button, but overall very good experience. CS team is always happy to help.
Oct. 26, 2021
This app is excellent for subscriptions, enough flexibility to accommodate all our customers' demands
Oct. 25, 2021
What would we do without Recharge? The only thing I would say is that it should allow a simpler cusomisation of notifications to make the experience on brand,