Recharge Subscriptions
Recharge Payments Trusted Subscription App
Rating
4.6
feedback
1,910
chart
#2,623
All reviews
Rating Breakdown
Review RSS Feed
June 15, 2021
Thank you to Matt J who was able to help us same day! Gives us lots of peace of mind knowing we can reach out and right away hear back. Thank you!
May 5, 2021
This app works great to run our subscription boxes. And they provide amazing customer service! Would highly recommend!
May 5, 2021
This has worked a dream until an issue came up with regards to a change shopify made. Alicia got back to me within mins and go the issue resolved. Great service.
May 5, 2021
Easy to install. Nice sales and support team. It would be nice if it worked better in Safari. No problems with Chrome
May 4, 2021
ReCharge is great. What's even better is their customer support when you run into an issue. Isidora had a solution for every problem I brought to her. If there wasn't a solution, she forwarded it on as a suggestion to the product team. Definitely appreciate the level of support for an integrated app like ReCharge.
June 2, 2021
*Edit -Ranson helped us get this working so I edited my review. We cant even get a response for their support staff to get us up and running. Very Unprofessional. I hope this doesn't happen to anyone else.
May 4, 2021
Diana and Clay helped us a lot with the adjustements for the new webiste. Prompt service and fast communication. Super
May 3, 2021
Very grateful for the prompt responses and willingness to help continually update our quarterly subscriptions! Loving this app!!
May 2, 2021
I wished this worked but because of glitches it has caused my business great losses. Glitchy glitchy glitchy.
April 29, 2021
The app is very useful and easy to navigate. We have tried other applications but this worked the best (:
Sept. 9, 2021
On one occasion Owais has provided me with useful guidance. Another time, Damien has been of great help and has even made a video to show me on to perform a certain activity step by step. I appreciate their support staff.
April 29, 2021
Patrick did a great job by quickly helping us resolve the problem we experienced. We appreciate his efficiency and professionalism. Thank you!
April 29, 2021
I've been using this app for years and find that it runs with perfection. In all these years, I just had to contact customer support for the first time when a theme update wiped out critical code. The customer service representative, Dalia, was amazing! Dalia is a wizard who was meticulous in troubleshooting and communication was outstanding. All of my anxiety was fully eased thanks to Dalia's expert handling and care.
April 29, 2021
Recharge is the BEST platform for subscription businesses, plus their customer support is second to none. They are always so helpful and quick to reply. BIG shout out to Nevena who has helped me so much pre launch :)
April 1, 2022
Chantz provided wonderful & prompt support -- he made both my life and that of our customer's so much easier!
April 28, 2021
Super service! :) They are fast to respond and are very polite. I have used them many times and always happy to recommend their service.
April 28, 2021
Their customer service is excellent, they sort any problems in a flash. I also like how it integrates with other apps like Klaviyo.
April 27, 2021
Dalia was excellent - fixed my regen issues in real-time and explained a ton of stuff to me that I didn't previously understand. Thanks Dalia!
April 27, 2021
We have been on recharges free trial and we finally have our first website subscriber! The team have been very responsive and helpful - especially Alicia. Thanks!
April 27, 2021
It was a quick, friendly and professional fix to my problem from Nicola. Much appreciated! She definitely deserves the 5 stars :) Thanks.