All reviews

Rating Breakdown

  • 5
    85% (1,621 ratings)
  • 4
    6% (114 ratings)
  • 3
    1% (19 ratings)
  • 2
    1% (21 ratings)
  • 1
    6% (110 ratings)
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4 / 5 Share

April 27, 2021

The system is a bit slow to work with, but I'm a fan of the chat customer service function. They're always super fast to respond and clear up my issues, no matter the complexity. Latest, I got amazing assistance from Nevena J. from the customer support team

Using app

Over 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

April 26, 2021

Almost ready to go live with ReCharge Subscriptions, the app is easy to use and looks professional. We've had a couple of small conflicts with our theme that the ReCharge team are resolving for us as we speak. The customer support from both Alona and Jamison has been nothing short of fantastic, I would highly recommend ReCharge to anyone looking to add recurring payments to their Shopify store. 5/5. George, Protein Package (proteinpackage.co.uk)

Using app

About 2 months

Total reviews

16

Average rating

4.8

5 / 5 Share

April 26, 2021

Katrina N and others that I have worked with on recharge app have always been super helpful and great at assisting me with my problems that arise within the program! I can't recommend contacting the support enough if you have any issues!

Using app

Over 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

April 25, 2021

I use this app for subscription based products. It’s very easy to use and the customer service at Recharge is phenomenal. Customer service makes or breaks a product. Quick to respond and extremely helpful. Highly recommended.

Using app

10 months

Total reviews

3

Average rating

5.0

4 / 5 Share

April 25, 2021

I use this app to sell products by subscription. It's easy to set up and the support team has been very helpful thorough out!

Store

Soun

Using app

Over 2 years

Total reviews

1

Average rating

4.0

1 / 5 Share

April 24, 2021

Endless problems the past 4 years. Zero customer support. Default response to any issue is "user error". We've lost tens of thousands of dollars due to issues with this software.

Using app

About 3 years

Total reviews

13

Average rating

1.9

1 / 5 Share

April 23, 2021

Did not work for us, as we are based in India and subscription payment works only with SHOPIFY PAYMENT, but SHOPIFY PAYMENTS are not available in India.

Using app

About 24 hours

Total reviews

1

Average rating

1.0

5 / 5 Share

April 22, 2021

App is easy to use and their customer service is very responsive to any questions and requests I have.

Using app

Over 1 year

Total reviews

5

Average rating

4.8

4 / 5 Share

April 20, 2021

We've been using Recharge for 5 years and it has provided us with the platform to grow our subscription business very well. Mostly I want to point out their customer service. This is A++. Always kind with a fast response and helping out with anything big and small.

Using app

Over 4 years

Total reviews

1

Average rating

4.0

4 / 5 Share

April 19, 2021

Jessie M has been an amazing help with some of our questions regarding bulk updates for our subscription items. Overall, the app is easy to use and we have nothing but good things to say about the service we got from Jessie recently - would highly recommend!

Using app

Over 1 year

Total reviews

1

Average rating

4.0

1 / 5 Share

April 19, 2021

Very disappointed with this app currently. The customer support team is impossible to get ahold of and there currently is an error with a recharge workflow we have created (that was set up correctly and verified by their support team) but it is flawed and firing orders off at the wrong date.

Using app

Over 4 years

Total reviews

2

Average rating

3.0

5 / 5 Share

April 17, 2021

Our subscripton model is a big part of our DTC business and I'm so glad we decided to go with ReCharge. The support team is awesome. Really responsive and fast, and nothing is ever too much for them. I've been dealing with Snezana A to resolve a query and she was A-MAZING! If you're on the fence about using these guys, I would wholeheartedly recommend you to go for it.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 20, 2021

My recharge was down due to another app blocking it. ReCharge spent all weekend fixing it and I couldn't be more grateful. I look forward to scaling Elixirshots.com with ReCharge and appreciate their 5-star customer service and dedication to helping. Tarek and anyone else that helped, THANK YOU!

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 16, 2021

Very solid and continuously improving product. Meets our needs and their team is always available and approachable for any issues.

Store

YFood

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2021

Denis R is badass. What a top quality support specialist. I actually re-joined the live chat just so that I could speak to him again. What a man.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2021

Great app and wonderful customer service. Very responsive and very helpful. The app always works well, support is always quick to respond, and they always have a solution whenever one is needed.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

The ultimate app for subscription business! Match 99% of our needs. Great customer support too. I strongly recommend it.

Store

SPRiNG

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

April 14, 2021

Love being able to manage and update subscriptions easily, and the support from reCharge rocks. Thanks, Jessie M, for your help. ~Betsy V.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 13, 2021

ReCharge is the perfect app for subscriptions. It helps you track and rollout the subscriptions faster and smoother. Their customer support are really friendly and they will assist you as much as they can.

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 13, 2021

Using this app for a client, but the Ga integration didn't work. ReCharge went out of their way to help us, hence thank you for this! Also app works fine.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0