Recharge Subscriptions App

This app is great for my subscription business and I have been using it for a number of years, but what I really love about it is the helpfulness of the support team, they respond quickly and help me fix any issues I have and also give me links to tutorials to read so I can make even better use of the app. They are also regularly updating the app to make an even better customer experience for both myself as a business and also my customers.

The support member answered my question and implemented the solution. He even went beyond what I was anticipating. I only needed to communicate one time to get a resolution.

Juan answered my concern in a timely manner and have everything solved immediately with information on what went wrong. Thanks a lot!

Customer support is amazing! Thank you so much for all of the help and support and for your fast response!

The customer service received from Vuk was excellent, a quick turnaround and plenty of guidance provided to help with next steps.

Amazing app with unlimited possibilities, customer support is unparalleled and I couldn't ask for more. Thanks again

Thank you Nena for helping me figure out what's wrong on the customer's email address - why we're unable to update it in reCharge!

I had a question about pausing payments, as we're launching our subscriptions prior to actually fulfilling them. Gabriel on the customer service team was incredibly helpful in giving me work around options.

Bryan Nguyen was extremely helpful with navigating through this app. He was able to solve my issues and explain to me in detail what was happening and how to solve it. Thank you again!

Generally the app is a reliable solution for subscriptions via Shopify. When I hit trouble, the support team is very helpful. Patrick especially has been communicative, personal and proactive in his service.

Just starting using the app - so easy to install, great support from the Recharge team, especially for a non coder!

Great customer service. Means the world in this day and age. It's a little pricy but we have been getting good traction with repeat customers. We'll definitely continue to expand upon it.

Bekah with customer support was great! They took the time to provide a clear response and they even went out of their way to make a nice little video to show me how to access our exports! 10/10 great job! Recharge is a great app!

Very happy with the support we received from the Recharge team. Quick to respond, solution oriented and kind.

Great customer service as always, including swift response from Alex to address a particular issue we were experiencing.

Matt J was fantastic and super thorough. In the past I've received subpar support from ReCharge but Matt was great and super quick to respond.

We are in the process of implementing Recharge into our store and their support team has been an absolute delight to work with!

The support was very helpful. The support team's response quickly provided responses and solutions to my question.

The customer service team is amazing. Matt, specifically, gave me over-the-top great service until I fully understood the issue my customers were experiencing. The app is great. 4 stars only because access to the subscription portal for customers can be wonky if the proper settings aren't enabled from the get-go. Talk to a customer service person first : )

Quite intuitive, very useful. It usually works great - we just experienced a couple of minor issues with out "go to checkout" button, but overall very good experience. CS team is always happy to help.