Recharge Subscriptions App
All reviews
Fantastic customer support from the folks at Recharge! It is rare that we need to ask for help as the app is very intuitive, but when we have needed it they have been great to work with.
Meredith from customer service replied very quickly and was most helpful for our question. Our question was resolved quickly. Thanks!
Recharge has helped our business seamlessly implement subscription options directly into our preexisting shopify website/store. The customer service team is very quick and helpful with every step of the process. - Nutrasumma Inc.
Juan C was very helpful this morning, he helped me fix some issues I was having very quickly and he was very nice!
Great app, FANTASTIC support - beats the competition hands-down. Imported all our info from Bold, even the stripe customer info!
Joey with customer support helped me quickly and accurately through Ticket ID: 642415. Great work - thank you!
Warning, installing this app will immediately inject code snippets into your theme that will display content on the front end. Even after removing the snippets, we encountered a compatibility with paypal express checkout that generated a liquid error: internal and took a while to find and solve. Proceed with caution.
I really love using recharge, they make things simple for both the merchants and subscribers. I feel like the recharge team really wants the best for our company and to help us succeed.
The agent (Joey, I believe) was super quick and immediately provided a solution. Thank you!!!!!!!!!!
Recharge Subscription app helps our company to manage the subscription orders easily and effectively.
Matt was brilliant in offering support on an urgent issue that we've encountered for the first time and couldn't wrap our heads around! A good learning experience that sometimes you should leave the expert work to the (ReCharge) experts. We've had a great customer experience so far and I always recommend ReCharge whenever I'm asked about our subscription management side of the business.
Amazing customer experience. Wish there was more customization with email notifications and not plain HTML.
Totally does what we need it to. Over the years we're better at working in the backend and they've made it easier to operate. My most recent support from Vuk and Milica was great!
ReCharge and their team (specifically, Owais) has been great to work with. Super sharp, and quick turnaround on any assistance we need. Thanks team!
Great customer service! Quick to respond and assist with the syncing issue I was having despite the fact that our usual Shopify manager was out of the office.
Rafael A. did a great job of assisting me with my issue. Not only did he help me to figure out the problem he checked back in a few days later to make sure everything was taken care of. Great customer services
Only issue for me is my store offers pickup and shipping and the app defaults to lowest shipping cost after the first order is made. So, if they order shipping on there first order the subsequent orders will default to pickup because its free. I have talked with tech support and the only work around is to manually add the shipping rate which is static. It's more work then it needs to be for an automated system.
My questions always get answered quickly and Shayaan is lovely to deal with and always helps out when I need assistance.
There were a lot of underlying issues that were not clarify up-front. We had to contact support back and forth for help (some even took 3-4 days to respond which affected our store performance).
WOW! ReCharge is everything and more. You need this app if you have a subscription. Legit, their customer service is always responsive within 24 hours and they even helped me resolve an issue with a brand new Shopify theme that wasn't allowing me to connect any of the back end stuff after countless hours of trying. They rock, esp. Eduardo Mallmann who helped me resolve my Shopify theme! Please pick them and download this app for your subs.
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