Recharge Subscriptions App

Very happy with the support we received from the Recharge team. Quick to respond, solution oriented and kind.

Great customer service as always, including swift response from Alex to address a particular issue we were experiencing.

Matt J was fantastic and super thorough. In the past I've received subpar support from ReCharge but Matt was great and super quick to respond.

We are in the process of implementing Recharge into our store and their support team has been an absolute delight to work with!

The support was very helpful. The support team's response quickly provided responses and solutions to my question.

The customer service team is amazing. Matt, specifically, gave me over-the-top great service until I fully understood the issue my customers were experiencing. The app is great. 4 stars only because access to the subscription portal for customers can be wonky if the proper settings aren't enabled from the get-go. Talk to a customer service person first : )

Quite intuitive, very useful. It usually works great - we just experienced a couple of minor issues with out "go to checkout" button, but overall very good experience. CS team is always happy to help.

This app is excellent for subscriptions, enough flexibility to accommodate all our customers' demands

What would we do without Recharge? The only thing I would say is that it should allow a simpler cusomisation of notifications to make the experience on brand,

This app is a key part of our business. The support team is always there to help us through any issues. We appreciate the quick service. 5 stars!

Thanks to Alex G for her developer assistance in integration between Recharge and our Shopify store.

We had a bug affecting our ability to create refunds in recharge. Breanna assisted with the customer and provided all the steps to identify and fix the bug. She was quick, knowledgable, friendly, helpful & appreciated!

Some of the history information is misleading for agents to follow. One of our agents is unable to retry charges or refund customers and an investigation is ongoing with developers

Milica was incredibly helpful in solving a customer issue. The app itself has been great, but the customer service was even better! Thanks so much, Milica, your help was greatly appreciated :)

Wonderful customer service! Not only was my issue resolved, but it was done so in a very expedient manner. Thank you for the excellence!

Best tech support I've ever experienced. They're remarkable. Our business has grown with Recharge and we look forward to using them for a long time.

Bryan has been absolutely amazing to deal with while helping me set up Recharge for my business. The app is hands down the best of the market.

We just launched Recharge on our store and it was not easy because of our ERP system. We had to tweak the migration plan due to this but Vinse Ridecour has helped us so much and the launch was successful. He was very responsive, knowledgeable, and we're very happy he was our launch engineer! He responded to our emails no matter what time of the day, even on his vacation. Thank you so much! It was the best support experience!

Recharge has a great support team. When we had an outage on our site, I submitted a support request late in the evening, and they had already fixed it before I even woke up!

One of the best apps on Shopify! they have great and quick support all the time. Very easy and intuitive to work with, must have for subscriptions.